See all properties
Save

Hotel Alpina

2.0 star property
Hotel near Matterhorn Museum in Zermatt

Choose dates to view prices

Photo gallery for Hotel Alpina

Exterior
Property grounds
In-room safe, desk, cribs/infant beds, free WiFi
Daily buffet breakfast (CHF 25 per person)
Lobby sitting area
Reviews
8.6

Excellent

Popular amenities

  • Breakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
5 Englischer Viertel, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationMatterhorn Museum2 min walk
  • Popular LocationZermatt-Furi Gondola11 min walk

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6/10 Very good
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

10/10 Exceptional
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.3/10 Very good
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

8.7/10 Excellent
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Single Room with Shared Bathroom

Single Room with Shared Bathroom

Single Room with Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property
Hotel Bahnhof
Free WiFi
Housekeeping
4.4 out of 5, Excellent, (281)
The price is CA $278
per night
CA $289 total
includes taxes & fees
21 Jun - 22 Jun
Hotel Bahnhof

About the area

Zermatt

In Zermatt .At this hotel, you'll be steps from Matterhorn Museum and within a 15-minute walk of Forest Fun Park. Golf Club Matterhorn is also in the area.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Museum - 2 min walk
  • Zermatt–Sunnegga Funicular - 6 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 7 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • Brown Cow - pub - 3 min walk
  • Old Zermatt - 3 min walk
  • Pizzeria Ristorante Molino Seilerhaus - 3 min walk
  • Harry`s Ski Bar - 2 min walk
  • Elsie's Bar - 2 min walk

About this property

Hotel Alpina

Hotel near Matterhorn Museum in Zermatt
As a guest of Hotel Alpina, you'll find a library, a terrace, and ski storage. Public spaces have free WiFi. Hotel Alpina also features tour/ticket assistance, a garden, and a picnic area.

This Zermatt hotel is smoke free.

  • 23 guestrooms or units
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Alpina offers 23 accommodations with safes. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 25 for adults and CHF 25 for children

Things to do

  • Hiking/biking trails
  • Ice skating
  • Mountain biking
  • Rock climbing
  • Sledding

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 66-cm TV

Bedroom

  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property is in a car-free zone and can be reached only by train or taxi.

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CHF 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Air conditioning is not provided
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No onsite parking is available. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay, debit cards, and cash. Air conditioning is not provided. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Hotel Alpina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 107 out of 209 reviews" "
Rating 8 - Good. 69 out of 209 reviews" "
Rating 6 - Okay. 18 out of 209 reviews" "
Rating 4 - Poor. 6 out of 209 reviews" "
Rating 2 - Terrible. 9 out of 209 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michel

Stayed 1 night in Feb 2024

10/10 Excellent

Cal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! I would highly recommend and would definitely stay here again. Comfortable beds and nice bathroom, we even had a balcony. Feels like staying at your grandparents cabin on Christmas… also very central and close to everything!
Stayed 2 nights in Feb 2024

10/10 Excellent

Beatrice

Liked: Cleanliness

8/10 Good

Ali

Liked: Cleanliness, staff & service
For a two or three star hotel, this hotel does the job and ranks well with the rating. It has all the functions you need. My room was a cozy cabin looking room. It a 7 minutes walk from the train station and is located nicely with the shopping and restuarnts. For the price it is worth it.
Stayed 3 nights in Feb 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Location!!!
Staff was very nice. This is a no frills place. You pay for a bed and a shower. The walls are super thin and can hear everything going on. Great location though!!
Stayed 5 nights in Feb 2024

10/10 Excellent

zhiyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Tanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very well located
Really nice hotel in Zermatt. The service was great since the check in moment, room was big, clean and huge bathroom, views are amazing. On top of that the breakfast room has really nice views as well as good food. I will come back
Stayed 1 night in Jan 2024

8/10 Good

Elia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The place is great for in and out skiing. Very warm and cozy, would recommend for just sleeping. Not much of room inside very small but feasible.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice, not huge but enough for a few nights. Nice swiss chalet/log cabin feel with all wooden interior in the room. Good ensuite and nice shower. Staff were very friendly and helpful. The room was very warm and turning the radiator right down never fully turned it off so we slept with the window cracked open - which in January at -7 (overnight) outside isn't ideal from a heating/energy use perspective.
Stayed 2 nights in Jan 2024

10/10 Excellent

Corina, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023