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Wellness Hotel Alpenhof

4.0 star property
4-star ski-in/ski-out hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Wellness Hotel Alpenhof

Penthouse Deluxe Suite Matterhorn View | View from room
Exterior
Room
Interior
Penthouse Deluxe Suite Matterhorn View | Bathroom
Reviews
9.6

Exceptional

Popular amenities

  • Pool
  • Restaurant
  • Spa
  • Breakfast included
  • Hot tubHot tubHot tub
  • BarBarBar

Explore the area

Map
Matterstrasse 43, Postfach 462, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt-Furi Gondola15 min walk
  • Popular LocationSunnegga Ski Resort20 min drive

Room options

View all photos for Penthouse Deluxe Suite Matterhorn View

Penthouse Deluxe Suite Matterhorn View | View from room

Penthouse Deluxe Suite Matterhorn View

10/10 Exceptional
  • 99.2 sq m
  • Sleeps 4
  • 4 Twin Beds OR 2 Queen Beds

View all photos for Penthouse Deluxe Suite

Premium bedding, free minibar items, in-room safe

Penthouse Deluxe Suite

10/10 Exceptional
  • 80 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed OR 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Design Suite

Design Suite

Design Suite

9.7/10 Exceptional
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room

Room

Room

10/10 Exceptional
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Superior Room

Superior Room

10/10 Exceptional
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Design Double Room

Design Double Room

Design Double Room

9.7/10 Exceptional
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Single Room

Design Single Room

Design Single Room

10/10 Exceptional
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double No Balcony

Deluxe Double No Balcony

Deluxe Double No Balcony

9.8/10 Exceptional
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Aerial view
Alpenhotel Fleurs de Zermatt
Pool
Breakfast included
Spa
Free WiFi
4.7 out of 5, Exceptional, (575)
The price is CA $385
per night
CA $412 total
includes taxes & fees
21 Jun - 22 Jun
Alpenhotel Fleurs de Zermatt

About the area

Zermatt

Near the slopes.You'll be steps from Zermatt–Sunnegga Funicular and a 5-minute walk from Zermatt-Matterhorn Ski Paradise. Zermatt Visitor Center and St. Mauritius Church are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt–Sunnegga Funicular - 2 min walk
  • Matterhorn Museum - 8 min walk
  • Zermatt-Furi Gondola - 15 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • Golden India - 5 min walk
  • Grizzly's - 5 min walk
  • Vieux Valais - 5 min walk
  • Ristorante Pizzeria CasaMia - 6 min walk
  • CERVO après ski - 4 min walk

About this property

Wellness Hotel Alpenhof

4-star ski-in/ski-out hotel near Zermatt-Matterhorn Ski Paradise
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Wellness Hotel Alpenhof helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a sauna, and a fitness center. A complete renovation of Wellness Hotel Alpenhof was completed in October 2022.

Smoking is allowed in designated areas at this 4-star Zermatt hotel.

  • 1 building
  • 61 guestrooms or units
  • 5 levels
  • Built in 1983
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Wellness Hotel Alpenhof offers 61 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Bosnian, Catalan, English, French, German, Italian, Macedonian, Portuguese, Serbian, Slovenian

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Free local calls
  • Individually furnished
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars and is displayed on this page as 4 stars.

Property is also known as

Alpenhof Hotel
Alpenhof Hotel Zermatt
Alpenhof Zermatt
Hotel Alpenhof
Hotel Alpenhof Zermatt
Hotel Alpenhof
Wellness Hotel Alpenhof Hotel
Wellness Hotel Alpenhof Zermatt
Wellness Hotel Alpenhof Hotel Zermatt

Wellness Hotel Alpenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 424 out of 531 reviews" "
Rating 8 - Good. 91 out of 531 reviews" "
Rating 6 - Okay. 8 out of 531 reviews" "
Rating 4 - Poor. 2 out of 531 reviews" "
Rating 2 - Terrible. 6 out of 531 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

sultan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Christine

Stayed 6 nights in Jan 2024

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel with all the comforts. The views were superb. The breakfast was fresh and staff were very efficient and took all the care to make us feel at home. Best place to stay in Zermatt.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jihyun

Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Jacques

Stayed 2 nights in Oct 2023

10/10 Excellent

Abdul, Alpharetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very friendly staff, nice spacious rooms
Stayed 1 night in Sep 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bartender Ali was very personable and the source of lots of information about Zermatt.
Stayed 1 night in Sep 2023

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

PAMELA, Inver Grove Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for relaxation and rejuvenation.
Stayed 2 nights in Aug 2023