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Hotel Aristos Acapulco

2.5 star property
Family-friendly stay near Papagayo Beach

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Photo gallery for Hotel Aristos Acapulco

Lobby
Front of property
Lobby sitting area
Dining
View from property
Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Avenida Pozo del Rey 73, Acapulco, GRO, 39390
  • Popular LocationPlaya Caletilla19 min walk
  • Popular LocationLa Quebrada Cliffs4 min drive
  • Popular LocationSinfonia5 min drive
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)47 min drive

Room options

View all photos for Standard Room, Street View

Standard Room, Street View

Standard Room, Street View

  • 29 sq m
  • Sleeps 2
  • 2 Double Sofa Beds OR 1 Queen Bed

View all photos for Standard Room, Sea View

Standard Room, Sea View

Standard Room, Sea View

  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Coral Clubes Acapulco
Pool
Parking included
Free WiFi
Air conditioning
4.2 out of 5, Very good, (16)
The price is CA $68
per night
CA $81 total
includes taxes & fees
1 Jun - 2 Jun
Coral Clubes Acapulco

About the area

Acapulco

Caleta stay.Within a 15-minute walk of this Caleta hotel, you'll find Club de Yates de Acapulco and Playas Caleta. Isla de La Roqueta and Capilla Submarina are also within 2 miles (3 km).

What's nearby

  • Playa Caletilla - 19 min walk
  • Zocalo - 4 min drive
  • La Quebrada Cliffs - 4 min drive
  • Sinfonia - 5 min drive
  • Parque Papagayo - 7 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 47 min drive

Restaurants

  • Playa Caleta - 17 min walk
  • El Pescador - 9 min walk
  • Restaurante Maria Bonita y la Roqueta - 16 min walk
  • La Cabaña - 14 min walk
  • Ika Tako - 11 min walk

About this property

Hotel Aristos Acapulco

Family-friendly stay near Papagayo Beach
There's a restaurant on site. WiFi is free in public spaces. Hotel Aristos Acapulco offers its guests 2 outdoor swimming pools and a children's pool. A terrace, gift shops/newsstands, and a garden are also featured at the family-friendly Hotel Aristos Acapulco. Parking is available for a fee.

This Acapulco hotel is smoke free.

  • 120 guestrooms or units
  • 11 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Aristos Acapulco offers 120 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Televisions come with satellite channels. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Playground
  • Sofa bed

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50.00 per night)

Food and drink

  • 1 restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

Property is also known as

Aristos Complex More
Aristos Complex More Acapulco
Aristos Resort Complex & More
Aristos Resort Complex & More Acapulco
Resort Complex
Aristos Resort Complex More Acapulco
Aristos Resort Complex More
Aristos Acapulco
Majestic Del Aristos Acapulco
Hotel Aristos Acapulco Hotel
Hotel Aristos Acapulco Acapulco
Hotel Aristos Acapulco Hotel Acapulco

Hotel Aristos Acapulco Reviews

Reviews

6.8
Rating 10 - Excellent. 33 out of 171 reviews" "
Rating 8 - Good. 57 out of 171 reviews" "
Rating 6 - Okay. 39 out of 171 reviews" "
Rating 4 - Poor. 21 out of 171 reviews" "
Rating 2 - Terrible. 21 out of 171 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
No wifi in the rooms only in the large lobby! It is a large hotel and the restaurant is not good! The food is for Mexicans only. Large families by the bus load with their screaming kids come on weekends. Taxi needed to go to downtown Acapulco.
Stayed 4 nights in Jan 2020

4/10 Poor

Xavier

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs love and care
On the First room we found roaches, the hotel personnel was ashamed and decided to change us to another room “with a bay view” but the A/C didn’t work. We asked for help from the technician and there were “no more rooms available” and no technician. The hotel needs some love and extra care.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Old Acapulco Bay view
Clean and simple. With a nice view of the bay, located at old Acapulco, with no acces to the beach. Near La Marina and Scuba Centers. Clean and simple, breakfast buffet (cheap) don’t expect a lot.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing that property is very old location is very dark at night and very duty Good staff
Stayed 2 nights in Dec 2018

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Needs improvement!
The hotel needs a lot of work. My room had missing lightbulbs, the headshower was broken. I asked for another towel, but I never got it. The AC was noisy. I wouldn't recommend.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Quiet
Internet only on lobby. Located away from main tourist area with nice view

8/10 Good

Lloyd, Mundo

Desayuno para 4
If they just add breakfast this place wound be 4 stars, all the way

2/10 Terrible

susana, sso

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Terrible and no internet in the rooms
No phones no internet no cribs no microwave no fridge

2/10 Terrible

Phil, Michigan, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
I booked this hotel thinking that it looked nice and was priced very cheap. When I arrived in Acapulco, I realized that the location wasn't very good. I tried numerous times to call the hotel and cancel the reservation, knowing that I would be charged a cancellation fee of one night. I was never able to reach the hotel and therefore they considered my reservation a no-show and charged me the full amount (3 nights). I fought with hotels.com afterwards to contact the hotel for me. I was told repeatedly by customer service that they were also not able to reach the hotel, confirming my point. I am unsure if they were able to be reached in the end or not, but I was not refunded any of the cost by the hotel. Please do not support this business!