See all properties
Save

Cerise Carcassonne Sud

3.0 star property
3-star spa aparthotel near Basilica of Saint-Nazaire

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Cerise Carcassonne Sud

Balcony
Indoor pool, sun loungers
Exterior
Two Bedroom Apartment
Flat-screen TV

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Laundry
    Laundry
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included

Explore the area

Map
1 Rue Darius Milhaud, Carcassonne, 11000
    Basilica of Saint-Nazaire
    8 min walk
    Château Comtal
    8 min walk
    Narbonnaise Gate
    9 min walk
    Carcassonne (CCF-Pays Cathare)
    18 min drive

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Apartment, Balcony (4 people)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Comfort Apartment, Balcony (4 people)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Trundle Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio for 3

Studio for 3

Studio for 3

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment (4 people)

Flat-screen TV

Standard Apartment (4 people)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Pool
Zenitude Hôtel - Résidences Carcassonne
Pool
Kitchen
Pet-friendly
Parking included
3.9 out of 5, Good, (476)
The price is CA $80
per night
CA $95 total
includes taxes & fees
4 Oct - 5 Oct
Zenitude Hôtel - Résidences Carcassonne

About the area

Carcassonne

In historical district.Your stay at this Carcassonne aparthotel places you within a 10-minute walk of Basilica of Saint-Nazaire and Château Comtal. Narbonnaise Gate and Le Musée de la Torture de Carcassone are also within half a mile (1 km).
View more Aparthotels in CarcassonneOpens in a new window

What's nearby

  • Basilica of Saint-Nazaire - 8 min walk
  • Château Comtal - 8 min walk
  • Narbonnaise Gate - 9 min walk
  • Le Musée de la Torture de Carcassone - 10 min walk
  • Aude Gate - 11 min walk

Getting around

  • Carcassonne Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 18 min drive

Restaurants

  • ‪L'Escargot - ‬11 min walk
  • ‪Le Trouvère - ‬10 min walk
  • ‪Les Terrasses de la Cité - ‬10 min walk
  • ‪Maison du Cassoulet - ‬10 min walk
  • ‪Le Marcou - ‬10 min walk

About this property

Cerise Carcassonne Sud

3-star spa aparthotel near Basilica of Saint-Nazaire
Cerise Carcassonne Sud offers its guests a full-service spa, an indoor pool, and a steam room. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Cerise Carcassonne Sud. Self parking is free.

This 3-star Carcassonne aparthotel is smoke free.

  • 76 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Cerise Carcassonne Sud offers 76 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hammam de la résidence. Services include massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Pool/Spa

  • Indoor pool
  • Sun loungers
  • Steam room
  • Full-service spa
  • Turkish bath/hammam
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free crib/infant bed

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Freezer
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily: EUR 13.90-19.90 for adults and EUR 6.95-9.95 for children
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Free toiletries
  • Towels provided
  • Hair dryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 10 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Luggage storage
  • Iron/ironing board (on request)
  • Free newspapers (lobby)
  • Banquet hall
  • Vending machine

Location highlights

  • In the historical district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 76 rooms
  • 2 floors
  • 3 buildings
  • Built in 2008

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 8:00 PM) and Sunday - Sunday (7:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are Saturday-Sunday 8 AM to noon and 2-8 PM.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk, lockbox

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.90 to 19.90 for adults, and EUR 6.95 to 9.95 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 
    The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Cerise Carcassonne
Cerise House Carcassonne
Residhotel Le Clos De La Cite Hotel Carcassonne
Cerise Carcassonne Sud House
Cerise Sud House
Cerise Carcassonne Sud
Cerise Sud
Cerise Carcassonne Sud Aparthotel
Cerise Carcassonne Sud Carcassonne
Cerise Carcassonne Sud Aparthotel Carcassonne

Cerise Carcassonne Sud Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 292 out of 1008 reviews" "
Rating 8 - Good. 498 out of 1008 reviews" "
Rating 6 - Okay. 158 out of 1008 reviews" "
Rating 4 - Poor. 44 out of 1008 reviews" "
Rating 2 - Terrible. 16 out of 1008 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elise

Liked: Cleanliness, property conditions & facilities
The only negatives I have for this property are that the hot water went away very quickly, there was no stopper for the bathtub, and the automatic lights were hard to turn on in the morning out in the hallway. It’s walkable distance to cite de carcassonne, but it is on the far end of town, pretty far away from the train station. It took me about 45 minutes in the rain.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
Great location!
Stayed 2 nights in Apr 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, room comfort
Great for kids
Great place near the old city. Room was huge, as was the bathroom. It’s not fancy but it was functional and clean. The pool was great for the kids. Didn’t use the kitchenette facilities as we were only there 1 night but they would’ve been handy for a longer stay.
Stayed 1 night in Apr 2024

6/10 Okay

Vadym

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very clean room and very attentive service. Good location. Overpriced breakfast, and hotel itself is very basic (3 stars is overstated rating), but hey, thus the price. You get what you pay for.
Stayed 1 night in Nov 2023

2/10 Terrible

Chris

Stayed 1 night in Sep 2023

10/10 Excellent

Emese

Liked: Cleanliness, room comfort
Bday trip
Upgraded - thank you so much. Loved the room and nice view. Enjoyed the pool too. Everything was CLEAN! Busline 2 stop is in front of the hotel. 6-7mins walk to the fortress. Aldi, Lidl, McDo is nearby too.
Stayed 2 nights in Sep 2023

8/10 Good

Donald

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for Citi. Easy walk. Plenty of parking. We had suite with plenty’s of space. No toiletries though so bring your own. Lack of mirrors for the ladies. Otherwise good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very roomy, cozy and the staff was great. They have free parking on site. Very safe.
Stayed 1 night in Jul 2023

8/10 Good

Simon

Travelled with family
Liked: Amenities
A very enjoyable stay and the staff were extremely helpful and friendly
Stayed 3 nights in Jul 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, room comfort
Staff were so helpful and friendly
Stayed 1 night in Jul 2023

8/10 Good

TJ

Travelled with family
Liked: Cleanliness, room comfort
Comfortable enough
Overall, a fine stay. Not exceptional l, not bad. And the hotel itself is a little outdated. The rooms were clean, but just outdated. The overall facility was decent, not well manicured. The best thing about this place is your less than a 10 minute walk from the medieval city, which is a must see.
Stayed 1 night in Apr 2023

6/10 Okay

Björn

Stayed 1 night in Feb 2023

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness
Near old city
Great location to the fortified city. Overall it was a nice stay, but there was little to no soap and toilet paper, pool didn’t have any towels, and you had to take out your own trash and leave it at the edge of the property. Everything was clean but felt a little rundown. Breakfast was additional but very good. Laundry facilities on site but were 8 euros per load.
Stayed 3 nights in Oct 2022

8/10 Good

Theresa

Stayed 3 nights in Sep 2022

10/10 Excellent

Marie-Adeline

Stayed 1 night in Aug 2022

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Daniel, Hamilton

Travelled with family
Disliked: Property conditions & facilities
Old rooms No soap or toilet paper Terrible sofa couch
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Home from home with great location
The apartment was a great safe place where we could stay with our dogs and explore Carcassonne and the surrounding areas. The dogs felt relaxed and at home and we felt safe leaving them for short periods on their own when taking them along was not suitable. The old citadel was only a short walk away and there was ample parking. Access to the town and the motorways was a single road so very easy to travel and explore. Much better than staying at a hotel, yet with all the convenience of staying at a hotel.
Stayed 5 nights in May 2022

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, room comfort
Great value option
Basic but clean and tidy accommodation. Great location for walking to Carcassonne and affordable price. The pool was closed which was disappointing.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Mixed review
The reception staff were very helpful in arranging a trip to the vet for our dog. Much appreciated. OK breakfast. Great location for the castle, bit of a walk to the old town. Reception closes at 8pm. Apartment was not cared for. Very basic, not enough crockery/cutlery provided. Could have been cleaner. We wonder if we were put in the poorer quality block because we have a small dog. Outside patio area and furniture was dirty. Dining chair covers marked and in need of a wash. What made it worse was that we were issued instructions upon arrival about cleaning the place before we left, removing all of our rubbish from the bins and warning the reception if we were leaving our dog in the room in case the cleaner was going in! There was no cleaner!! Toilet area didn’t smell clean either ☹️
Dirty patio table
Dirty patio chair
Basic living space
Clean and Comfortable bed
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Close to Old City of Carcassonne
Nice big apartment. Good beds. Very close to old city.
Stayed 1 night in Apr 2022

6/10 Okay

David

Travelled with family
Not what it was like in the photos.
Disappoint as the rentsal to sleep four people wasn't the same as advertised. In the photo it showed one double and two single beds. We got one double and a sofa bed. There was also minimal sheets for the sofa bed. And one of the sheets was covered in what looked to be dog hair. On the upside it was quite, ample parking and clean. But I wouldn't pick it again.
Stayed 1 night in Nov 2021

10/10 Excellent

gerard m

Liked: Cleanliness, room comfort
viva la france cerise
Nice roomy apartment with everything we needed and easy to adjust to our likings
Stayed 2 nights in Oct 2021

4/10 Poor

Felix

Travelled with family
Disliked: Cleanliness, room comfort
Not so Clean
We took the family room, it comes with a balcony. The balcony floor was extremely dirty. The chairs and table on the balcony seems like never cleaned with detergent. The clothes hanger was so dirty you could not hand your wet clothes or towel. The bathroom cabinets where all work and edges beginning to rotten. One air conditioning for a 2 bedroom and living room. When we put the A/C on dust came out the vents. I do. Or recommend this property and will be claiming Hotels.com for a refund.
Bathroom
Bathroom coverts
Look closely
Air Conditioner in room
Stayed 1 night in Aug 2021