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Holiday Express & Suites Portales, an IHG Hotel

2.5 star property
Enjoy the indoor pool at this Portales hotel

Choose dates to view prices

Photo gallery for Holiday Express & Suites Portales, an IHG Hotel

Property entrance
Spa
In-room safe, desk, laptop workspace, iron/ironing board
Free buffet breakfast
Exterior
Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • GymGymGym
  • Breakfast included
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
1901 W 2nd St, Portales, NM, 88130
  • Popular LocationAl Whitehead Field16 min walk
  • Popular LocationOasis State Park16 min drive
  • Popular LocationCannon Air Force Base29 min drive
  • AirportClovis, NM (CVN-Clovis Municipal)35 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

9.6/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

7.5/10 Good
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Comfort Inn
Breakfast included
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (275)
The price is CA $126
per night
CA $143 total
includes taxes & fees
17 Jun - 18 Jun
Comfort Inn

About the area

Portales

In Portales .You'll be within 2 miles (3 km) of Al Whitehead Field and 9 miles (15 km) of Oasis State Park with a stay here. Blackwater Draw Museum is within 16 miles (25 km) and Cannon Air Force Base is within 20 miles (32 km).

What's nearby

  • Al Whitehead Field - 16 min walk
  • Oasis State Park - 16 min drive
  • Blackwater Draw Museum - 17 min drive
  • Hillcrest Park Zoo - 29 min drive
  • Cannon Air Force Base - 29 min drive

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 35 min drive

Restaurants

  • Roosevelt Brewing Company & Public House - 2 min drive
  • McDonald's - 2 min drive
  • Juanito's Mexican Restaurant - 3 min drive
  • Sonic Drive-In - 3 min drive
  • Cattle Baron - 3 min drive

About this property

Holiday Express & Suites Portales, an IHG Hotel

Enjoy the indoor pool at this Portales hotel
Holiday Express & Suites Portales, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served. A vending machine, an arcade/game room, and laundry facilities are also featured at the business-friendly Holiday Express & Suites Portales, an IHG Hotel. Self parking is free.

This Portales hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Game room or arcade
  • Television in lobby
  • No smoking on site
  • 1 conference room
Holiday Express & Suites Portales, an IHG Hotel offers 65 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, German, Greek, Hindi, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Holiday Express & Suites Portales, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 160 out of 290 reviews" "
Rating 8 - Good. 81 out of 290 reviews" "
Rating 6 - Okay. 26 out of 290 reviews" "
Rating 4 - Poor. 9 out of 290 reviews" "
Rating 2 - Terrible. 14 out of 290 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, comfortable hotel with great customer service.
Stayed 2 nights in Feb 2024

8/10 Good

Kevin, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful and the rooms are big. This is a newer hotel and is well kept.
Stayed 4 nights in Feb 2024

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful and friendly
Stayed 2 nights in Feb 2024

10/10 Excellent

Jimmy

Stayed 1 night in Jan 2024

6/10 Okay

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wi-Fi didn’t work and repeated calls downstairs to front desk were unanswered.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The floor in the bathroom under the sink was dirty
The floor in the bathroom was appeared to be dirty. I took a piece of tissue and wet it then scrubbed on the floor under the sink and the tissue was very dirty. Looking at the piping under the sink revealed deposits of dust and dirt. The shower curtain had stains upon it. The curtain in the bedroom appeared to have a coke splash all over the curtain.
Stayed 2 nights in Dec 2023

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost more than other Hotels nearby
Keys had to be reset upon returning to the Hotel on most nights. Like their machine for setting the key defaults to stop working the next morning, rather than the actual time or date expected to check out. The refrigerator in the room froze any drink placed in it whether on the middle setting or the lowest setting. Yeah, exploded frozen soda drink, orange juice, or beer!
Stayed 4 nights in Nov 2023

10/10 Excellent

Stacy, Bend

Stayed 2 nights in Oct 2023

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023