Starts Guam Resort Hotel

3.5 star property
Enjoy 3 restaurants at this 3.5-star Dededo resort

Choose dates to view prices

Photo gallery for Starts Guam Resort Hotel

Outdoor pool, pool umbrellas
Front of property
In-room safe, blackout drapes, iron/ironing board, free WiFi
3 restaurants, breakfast served
Indoor spa tub
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
#2991 Route 3 NCS Road, Dededo, 96929
  • Popular LocationAndersen Air Force Base3 min drive
  • Popular LocationMicronesia Mall13 min drive
  • Popular LocationTumon Beach17 min drive
  • AirportGuam (GUM-A.B. Won Pat Intl.)19 min drive

Room options

Standard Twin Room, 2 Wide Single Beds or 1 Wide Single Bed Plus 1 Standard Single Bed - Promotion

  • 50 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Large Twin Bed and 1 Twin Bed

Standard Twin Room, 2 Wide Single Beds or 1 Wide Single Bed Plus 1 Standard Single Bed

  • 50 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Large Twin Bed and 1 Twin Bed

Similar properties

About the area

Dededo

In Dededo .At this Dededo resort, you'll be within 6 miles (10 km) of South Pacific Memorial Park and 9 miles (15 km) of Micronesia Mall. Also within 9 miles (15 km) are Ritidian Beach and Ritidian Point.

What's nearby

  • Andersen Air Force Base - 3 min drive
  • Micronesia Mall - 13 min drive
  • T Galleria by DFS - 16 min drive
  • Two Lovers Point - 16 min drive
  • Tumon Beach - 17 min drive

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 20 min drive

Restaurants

  • McDonald's Yigo Drive Thru - 12 min drive
  • Tau Bay Pho - 14 min drive
  • Subway - 14 min drive
  • Domino's NCS - 6 min drive
  • KFC Dededo - 14 min drive

About this property

Starts Guam Resort Hotel

Enjoy 3 restaurants at this 3.5-star Dededo resort
Starts Guam Resort Hotel offers its guests a golf course, outdoor tennis courts, and an outdoor pool. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A fitness center, a sauna, and multilingual staff are also featured at Starts Guam Resort Hotel. An airport shuttle during limited hours is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Dededo resort.

  • 1 building
  • 62 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Convenience store
  • Garden
  • Gift shop
  • Computer for guest use
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Starts Guam Resort Hotel offers 62 accommodations with safes and slippers. Rooms open to lanais. Flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Dededo resort provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Japanese

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 10:00 PM
  • Free shopping center shuttle

Food and drink

  • 3 restaurants
  • 1 bar

Things to do

  • 27 holes of golf
  • 2 outdoor tennis courts
  • Fitness center
  • Golf driving range
  • Outdoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Lanai

Food and drink

  • Refrigerator

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Starts Guam Resort Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in is available.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Starts Guam
Starts Guam Dededo
Starts Guam Resort Hotel
Starts Guam Resort Hotel Dededo
Starts Guam Golf Hotel Guam

Starts Guam Resort Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 79 reviews" "
Rating 8 - Good. 41 out of 79 reviews" "
Rating 6 - Okay. 14 out of 79 reviews" "
Rating 4 - Poor. 3 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Victor

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2019

4/10 Poor

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
To our disatisfaction, we gave the hotel a chance.
We thought we would give this local hotel a chance since we are visiting family on the same side of the island, but have been quite disappointed. The beds are old style Japanese, which means you sleep on a very hard mattress (like a box spring). They brought an "extra pad" for the beds, but it isn't even noticeable and is painful to sleep on if you're used to an American mattress. The hotel restaurant also has signs that if you dont make a reservation the restaurant could be closed....so we dont have a place to trust we can eat at either. Breakfast or dinner. We paid in full up front using hotels.com thinking that would be appreciated but there is no cancellation policy either. We want to modify our reservation so we can stay with family and not drive 20min back and forth across the island but they wont let us. Highly disappointed. I wouldnt reccomend this hotel to anyone...its not a bad room, it has cable, it has free wifi, but it's also an unsecured wifi network. The poor mattresses, need for a restaurant reservation, and lack of a cancellation policy make this a very dissatisfied hotel stay. I feel let down that I cant get out of my stay after paying up front and taking a chance with both the hotel and hotels.com.
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Stayed 28 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Haunted?
It was like “The Shining”. The hotel seems to be essentially closed. I never saw evidence of another guest and all the restaurants/services were closed.
Stayed 4 nights in Apr 2019

8/10 Good

Jamorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Nice & quite stay....only issue was it's about a 25 min cab ride away from the town. So that's about a $30-$35 cab ride (671) 777-8282......others were charging $50
Stayed 2 nights in Oct 2017

2/10 Terrible

Leilanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Rose, N.J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel.
Have stayed a week long in this hotel , very comfortable and clean.

10/10 Excellent

Seung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean resort at a quiet location
The resort seems old but it is well maintained. The room is spacious and clean. Loved the quiet location and close to the beutiful Ritidian Beach, a definite place to go in Guam. Only a few people on the golf course. Overall, very satisfied and would stay here again.

2/10 Terrible

Rui C, Washington, DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible place. Really past its days and everything is breaking down, dirty, stained except for the bathroom that was actually very good. Weird. The beds are bad, small and very tough. In the Reception at night was a weird middle aged Japanese guy, extremely unfriendly. In the morning a lady was there that was much nicer.

8/10 Good

Dave, Denver

Liked: Cleanliness
remote but quiet
This hotel was pretty far from Tamung. It is dated but the rooms are very large and clean. The beds are small and low (japanese style). Free internet is in open air un-air conditioned lobby. Staff made every effort to be accomodating. The hotel was very quiet, apparantly not many guest that week. Discount at next door restaurant was overridden with a service charge. (so no discount)