Castaways Resort and Suites

2.5 star property
Enjoy the outdoor pool at this Freeport resort

Choose dates to view prices

Photo gallery for Castaways Resort and Suites

Outdoor pool
Children's play area - outdoor
Standard Room 2 Double Beds
Daily full breakfast for a fee
Lobby sitting area
Reviews
6.8

Explore the area

Map
42629 East Mall Drive, Freeport, Grand Bahama
  • Popular LocationPort Lucaya Marketplace18 min walk
  • Popular LocationCooper's Castle4 min drive
  • AirportFreeport (FPO-Grand Bahama Intl.)4 min drive
  • Popular LocationPort Lucaya Marketplace10 min drive

Room options

Suite Room 1 king Bed + Parlor Room

10/10 Exceptional
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Room 1 King Bed

7.3/10 Good
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Freeport

Near the airport.Stay at this Freeport resort and you'll be within half a mile (1 km) of Lucayan Archipelago and 2 miles (3 km) of Port Lucaya Marketplace. International Bazaar and Ruby Golf Course are also within 2 miles (3 km).

What's nearby

  • Port Lucaya Marketplace - 18 min walk
  • International Bazaar - 18 min walk
  • Cooper's Castle - 4 min drive
  • Lucaya Beach - 10 min drive
  • Port Lucaya Marketplace - 10 min drive

Getting around

  • Grand Bahama Intl. Airport (FPO) - 4 min drive

Restaurants

  • Marco's Pizza - 6 min drive
  • Arturo's Pepper Pot Restaurant - 5 min drive
  • Subway - 3 min drive
  • Wendy’s - 8 min drive
  • Wendy’s - 4 min walk

About this property

Castaways Resort and Suites

Enjoy the outdoor pool at this Freeport resort
Castaways Resort and Suites offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this resort measures 580 square feet (54 square meters) and includes conference space. A library, a vending machine, and tour/ticket assistance are also featured at the business-friendly Castaways Resort and Suites.

Smoking is allowed in designated areas at this Freeport resort.

  • 118 guestrooms or units
  • 4 levels
  • 580 sq ft of conference space
  • 54 sq m of conference space
  • Built in 1990
  • Manager's reception (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Castaways Resort and Suites offers 118 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Cable television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. This Freeport resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Languages

English

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily: USD 8.99-18.99 for adults and USD 6.99-8.99 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free reception
  • Room service available

Things to do

  • Art gallery
  • Designer stores
  • Fitness center
  • Outdoor pool
  • Playground
  • Shopping mall

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Guests must transfer via airplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Castaways Resort and Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 100 (for guests under 21 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.99–18.99 for adults, and USD 6.99–8.99 for children
  • In-room safe fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Castaways Freeport
Castaways And Suites Freeport
Castaways Resort Freeport
Castaways Resort Suites
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport

Castaways Resort and Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 37 out of 161 reviews" "
Rating 8 - Good. 42 out of 161 reviews" "
Rating 6 - Okay. 42 out of 161 reviews" "
Rating 4 - Poor. 23 out of 161 reviews" "
Rating 2 - Terrible. 17 out of 161 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are great, the room is passable, the towels are awful, the bathroom floor is dirty. There is no shampoo, just 2 little bars of soap.
Stayed 1 night in Feb 2024

4/10 Poor

Vonnetta

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2024

2/10 Terrible

korey

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Firstly there was a unexpected online booking charge of 8 dollars not stated Then I was put in an already occupied room Then the key didn’t work And no iron or board Good thing I am only here one night
Stayed 1 night in Jan 2024

6/10 Okay

Devaughn

It’s close to everything
Stayed 3 nights in Dec 2023

2/10 Terrible

Arkata

Liked: Cleanliness
Disliked: Property conditions & facilities
The rugs need to change and bathroom tub, room needs to renvate, wasn't comfortable for me
Stayed 2 nights in Jan 2024

4/10 Poor

Kimberly

Liked: Cleanliness, staff & service
Disliked: Amenities
Cheap, clean rooms, and friendly staff, but be aware that this hotel is downtown and nowhere near the beaches or other attractions. I also had no hot water.
Stayed 2 nights in Jan 2024

4/10 Poor

June

Travelled with family
Disliked: Amenities, property conditions & facilities
The area is convenient. It’s the most affordable property. It’s ok but they have the most inconvenient and annoying towel policy. All Towels are taken out of the room at cleaning and not replaced until much later in the day. There’s nothing more annoying than coming back in from the beach or pool to shower and head out and finding NO towels to use. I don’t understand the policy.
Stayed 4 nights in Dec 2023

6/10 Okay

SHARROW

Travelled with partner
Liked: Staff & service
Location was close to everything
Stayed 3 nights in Dec 2023

2/10 Terrible

Jewel

Stayed 7 nights in Dec 2023

6/10 Okay

Thasi

Liked: Cleanliness, staff & service, property conditions & facilities
Needs an upgrade
Stayed 3 nights in Dec 2023