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Best Western Plus Hotel Stofella

4.0 star property
4-star hotel near Paseo Cayala

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Photo gallery for Best Western Plus Hotel Stofella

Standard Room, Multiple Beds, Smoking
Exterior
Breakfast, lunch, dinner served; Italian cuisine
Superior Room, 1 Queen Bed, Non Smoking
Fitness facility
Reviews
8.6

Excellent

Popular amenities

  • Breakfast included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010
  • Popular LocationEmbassy of Mexico in Guatemala8 min walk
  • Popular LocationLa Aurora Zoo19 min walk
  • Popular LocationPaseo Cayala7 min drive
  • AirportGuatemala City (GUA-La Aurora Intl.)14 min drive

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

9.1/10 Wonderful
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

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Hot tub
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4.2 out of 5, Very good, (1000)
The price is CA $145
per night
CA $177 total
includes taxes & fees
4 Jun - 5 Jun
Wyndham Garden Guatemala City

About the area

Guatemala City

Zona 10 stay.A stay at this Zona 10 hotel places you steps from Avia Mall and within a 5-minute walk of Avenida La Reforma. The Village Shopping Center and Plaza Fontabella Shopping Center are also within half a mile (1 km).

What's nearby

  • Embassy of Mexico in Guatemala - 8 min walk
  • U.S. Embassy in Guatemala - 10 min walk
  • Oakland Mall - 13 min walk
  • La Aurora Zoo - 19 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • San Martín - 2 min walk
  • T.G.I Friday's Avia - 1 min walk
  • Burger King - 1 min walk
  • Del Griego - 2 min walk
  • RBG Bar & Grill - 2 min walk

About this property

Best Western Plus Hotel Stofella

4-star hotel near Paseo Cayala
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Stofella. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Guatemala City hotel.

  • 100 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Best Western Plus Hotel Stofella offers 100 air-conditioned accommodations with safes and hair dryers. Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GTQ 40 per night)

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Golfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable/satellite channels
  • Premium channels
  • Smart TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Free tea bags/instant coffee

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Hotel Stofella

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GTQ 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Hotel Stofella Guatemala
Plus Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel
Best Western Plus Hotel Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel Guatemala City

Best Western Plus Hotel Stofella Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 102 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JAMES, Beaver Springs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff so helpful. Thank you.
Stayed 1 night in Mar 2024

6/10 Okay

Leona

Travelled with partner
My husband and I are a little upset because when I booked it, it showed there was an elevator, but when we got here they had us on the 4th floor, because of my bad knees, when we asked where the elevators were the guy at the front desk said the don't have them. So your dad talked them into getting us one on the first floor. No the best room, but it was a long trip and we were tired. Then when we went to have breakfast this morning we found the elevator😡. Felt like third class customers. So much for customer service. Oh well at least the room is ok.
Stayed 2 nights in Feb 2024

6/10 Okay

Gicel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms were not ready at check in time. Had to wait for an hour. Other than that service was average. Clean place.
Stayed 2 nights in Feb 2024

2/10 Terrible

Rafael

Travelled with partner
I spent two hours looking for this place, traffic was horrible. I will not stay in this hotel again.
Stayed 1 night in Feb 2024

4/10 Poor

Helbert

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The personnel in the counter are so mean and every time we asked for towels or for help with the parking they took forever. They should treat the customers better! I won’t stay there anymore, this was my second and last for this reason. The only reason I chose to stay was the breakfast.
Stayed 4 nights in Feb 2024

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Es mi hotel favorito en Guatemala
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very helpful staff. Very clean rooms. We have stayed here a few times now and it has become our go to when in Guatemala City.
Stayed 1 night in Jan 2024

10/10 Excellent

Nurfarhana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and service was amazing! Love the breakfast!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
All staff members were really nice and friendly it was good option for a decent price thank you!!
Stayed 1 night in Jan 2024