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The Fontenay

5.0 star property
5-star luxury hotel near Reeperbahn, connected to a shopping center

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Photo gallery for The Fontenay

View from room
Exterior
Fontenay Deluxe
2 restaurants, breakfast, lunch served; local and international cuisine
Body treatments, body wraps, body scrubs, facials
Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Spa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Fontenay 10, Hamburg, 20354
  • Popular LocationHamburg City Hall4 min drive
  • Popular LocationMiniatur Wunderland6 min drive
  • Popular LocationElbe Philharmonic Hall6 min drive
  • AirportHamburg (HAM)22 min drive

Room options

View all photos for Executive Suite, 1 Bedroom, Balcony

Premium bedding, free minibar items, in-room safe, desk

Executive Suite, 1 Bedroom, Balcony

10/10 Exceptional
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fontenay Deluxe

Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe

10/10 Exceptional
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Premium bedding, free minibar items, in-room safe, desk

Park Suite

  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • 95 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Suite

Fontenay Suite

Fontenay Suite

  • 196 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Alster Suite

Premium bedding, free minibar items, in-room safe, desk

Alster Suite

  • 176 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Europa Suite

Premium bedding, free minibar items, in-room safe, desk

Europa Suite

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Deluxe Alster

Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe Alster

  • 43 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Senator Suite

Premium bedding, free minibar items, in-room safe, desk

Senator Suite

  • 85 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premium bedding, free minibar items, in-room safe, desk

Premier Suite

10/10 Exceptional
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Classic

Premium bedding, free minibar items, in-room safe, desk

Fontenay Classic

8.8/10 Excellent
  • 28 sq m
  • Park view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Fontenay Premier Room

Premium bedding, free minibar items, in-room safe, desk

Fontenay Premier Room

10/10 Exceptional
  • 43 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Grand Elysee Hamburg
Pool
Spa
Pet-friendly
Free WiFi
4.8 out of 5, Exceptional, (1001)
The price is CA $374
per night
CA $400 total
includes taxes & fees
5 Jun - 6 Jun
Grand Elysee Hamburg

About the area

Hamburg

Eimsbuettel stay.Your stay at this Eimsbuettel hotel places you within 3 miles (5 km) of Reeperbahn and Miniatur Wunderland. Alster Lakes and University of Hamburg are also within half a mile (1 km).

What's nearby

  • Hamburg Messe and Congress - 3 min drive
  • Hamburg City Hall - 4 min drive
  • Reeperbahn - 5 min drive
  • Miniatur Wunderland - 6 min drive
  • Elbe Philharmonic Hall - 6 min drive

Getting around

  • Hamburg Dammtor Station - 10 min walk
  • Dammtor S-Bahn - 11 min walk
  • Hamburg Airport (HAM) - 23 min drive

Restaurants

  • Bodo's Bootssteg - 5 min walk
  • Bourbon Street Bar - 7 min walk
  • Piazza Romana - 8 min walk
  • Henriks Bar & Restaurant - 6 min walk
  • Parkview - 2 min walk

About this property

The Fontenay

5-star luxury hotel near Reeperbahn, connected to a shopping center
The Fontenay offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A fitness center, a sauna, and spa services are also featured at the luxury The Fontenay. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Hamburg hotel.

  • 1 building
  • 130 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2018
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop
The Fontenay offers 130 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 35 per day)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 6:30 AM–11:30 AM on weekends: EUR 42 for adults and EUR 21 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free newspapers
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The property’s Lakeside Restaurant is closed on Sundays and Mondays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 42 for adults and EUR 21 for children
  • Airport shuttle fee: EUR 175 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars and is displayed on this page as 5 stars.

Property is also known as

Fontenay Hotel Hamburg
Fontenay Hotel
Fontenay Hamburg
Fontenay
The Fontenay Hotel
The Fontenay Hamburg
The Fontenay Hotel Hamburg

The Fontenay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 266 out of 306 reviews" "
Rating 8 - Good. 24 out of 306 reviews" "
Rating 6 - Okay. 8 out of 306 reviews" "
Rating 4 - Poor. 2 out of 306 reviews" "
Rating 2 - Terrible. 6 out of 306 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kiarash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Yaktiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was uniquely placed right by a very easy jogging, walking , and cycling route and near the water. The building itself is the most aesthetically pleasing design with beautiful windows everywhere. I really don’t know how to put it in words but it was the best hotel so far of the many 5 star hotels I have stayed at.
Stayed 1 night in Dec 2023

10/10 Excellent

Charbel

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

George, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay in six months! Excellent location. Modern Superb spa. Best hotel in Hamburg
Stayed 1 night in Sep 2023

2/10 Terrible

Ashley

Stayed 2 nights in Sep 2023

2/10 Terrible

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel in arguably the best residential area in Hamburg , right on the Alster lake. Fantastic choice at breakfast , hot dishes are prepared in the kitchen and delivered to your table piping hot which is not always the case with a buffet. Freshly made carrot and apple juice. Light switches in the room are very modern and not easy to operate Very expensive dining but fresh ingredients and value for money if you can afford it
Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel on every level, one of the best we've stayed in.
Stayed 2 nights in Sep 2023

10/10 Excellent

LEIGH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel from bygone era
Reception was excellent, even escorting us to our room. The room was a good and included a balcony. We appreciated the welcome gifts, and the turndown evening service which seems from a bygone era! We are nitpicking but were frustrated eggs and bacon were hard unless specifically asked for different. Position on the lake was perfect.
Stayed 5 nights in Aug 2023

10/10 Excellent

HUANG T Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

KHALED

Stayed 6 nights in Jun 2023