Holiday Inn Express & Suites Hot Springs, an IHG Hotel

2.5 star property
Hotel near Hot Springs Mall in Hot Springs

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Photo gallery for Holiday Inn Express & Suites Hot Springs, an IHG Hotel

Interior
Point of interest
Suite, 2 Queen Beds (Extra Floor Space)
Free daily buffet breakfast
Lobby sitting area
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast included
  • Pool
    PoolPool
  • Free WiFi
    Free WiFiFree WiFi
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning
  • Gym
    GymGym

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
206 Mehta Court, Hot Springs, AR, 71913
  • Popular LocationHot Springs Mall2 min drive
  • Popular LocationBathhouse Row6 min drive
  • AirportHot Springs, AR (HOT-Memorial Field)7 min drive
  • Popular LocationGarvan Woodland Gardens12 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Jetted Tub (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible (Mobility Transfer Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (Extra Floor Space)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility Tub)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Hot Springs

In Hot Springs .You'll be within 2 miles (3 km) of Hot Springs Mall and 6 miles (10 km) of Hot Springs Convention Center with a stay here. Bathhouse Row and Hot Springs Wax Museum are also within 6 miles (10 km).

What's nearby

  • Hot Springs Mall - 2 min drive
  • Bathhouse Row - 6 min drive
  • Hot Springs Convention Center - 6 min drive
  • Hot Springs National Park - 8 min drive
  • Garvan Woodland Gardens - 12 min drive

Getting around

  • Malvern Station - 28 min drive
  • Hot Springs, AR (HOT-Memorial Field) - 8 min drive

Restaurants

  • ‪Burger King - ‬2 min drive
  • ‪Starbucks - ‬4 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪David's Burgers - ‬14 min walk
  • ‪Cracker Barrel - ‬15 min walk

About this property

Holiday Inn Express & Suites Hot Springs, an IHG Hotel

Hotel near Hot Springs Mall in Hot Springs
Holiday Inn Express & Suites Hot Springs, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Hot Springs, an IHG Hotel. Free self parking is available.

  • 94 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • 1 conference room
Holiday Inn Express & Suites Hot Springs, an IHG Hotel offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Hot Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness center
  • Golfing
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • In-room accessibility
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hotel Holiday Inn Express & Suites Hot Springs
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Holiday Inn Express & Suites Hot Springs, an IHG Hotel Hotel

Holiday Inn Express & Suites Hot Springs, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 999 reviews" "
Rating 8 - Good. 206 out of 999 reviews" "
Rating 6 - Okay. 61 out of 999 reviews" "
Rating 4 - Poor. 28 out of 999 reviews" "
Rating 2 - Terrible. 19 out of 999 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit from start to finish. We used the pool every evening. We took advantage of their hot breakfast which changed a little every day for variety. Their staff was kind and accommodating as we used the dining space in the evening. Our room was cozy and the staff changed our towels every day!!! We will definitely return!!!

2/10 Terrible

Algine Binion

Liked: Cleanliness, property conditions & facilities, room comfort
I was upset because we made it to the hotel @1:30 and we were told no early check in because they were short staffed. We had to wait until 4:30, check in was 4:00
Stayed 2 nights in Mar 2024

10/10 Excellent

Sabrina

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Lio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Sharon

It was ok
Stayed 3 nights in Mar 2024

10/10 Excellent

Lona

Stayed 4 nights in Mar 2024

6/10 Okay

Janice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Checkin was awful. Man working the desk was very rude to four different older women before us. Screaming at each one and saying he didn’t know when rooms would be ready. This was at 5pm. It was very un called for. Screaming that housekeeping had walked out. We came back 3 times to check in. Finally got into room at 6pm. Got called next day asking if we were still in room because they had us as cancelled. What a mess. Got charged 3 times. Could not get an answer as to why. Rooms were nice, beds were comfortable, breakfast was very good and ladies working the breakfast were very nice. Could’ve been a great stay if we didn’t have the very rude and awful checkin man.
Stayed 3 nights in Mar 2024

2/10 Terrible

Shawn

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The long haired man at the desk was terrible. He lectured me multiple times on booking with Expedia. He claimed they could only use 4 certain rooms for Expedia customers and they were dirty at 7:30 pm so we waited over an hour. He is running this hotel in the ground with his behavior. The entire lobby was full at 8pm with families waiting on their rooms to be cleaned. Thankfully the housekeepers were kind and did a great job. The pool was made to look way better in photos it was pretty run down. Breakfast was cold. I hate writing poor reviews but with this experience and $250 for a room it is necessary.
Stayed 1 night in Mar 2024

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We go to check in and the front desk said they had no rooms ready due to housekeepers quitting. We said that fine we will come back later this was at 3 in the afternoon. We come back at 8:30pm and they gave us a room key to go look at and see if it was clean, it was not. We did this 3 times. The last room everything looked clean but the carpet hadn’t been vacuumed. At this point I said it was fine we will take it. Beds were super. comfortable. That’s the only positive. They got a housekeeper in and she was vacuuming until 1030 that night. Walls were super thin. Could hear everybody and their tvs. In the morning when we were getting dressed a roach crawled up the wall. I definitely do not recommend this place to anyone.

6/10 Okay

Marissa

Business traveller
Liked: Staff & service
The staff was friendly. The room was a good size and appeared somewhat updated. The chair and ottoman were very dirty with visible stains all over it. The breakfast “buffet” had gravy that tasted like it was 5 days old, the bread was hard as a rock before toasting it. Other than that, it was a decent stay. I’d give it 3 stars.
Stayed 2 nights in Mar 2024