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SUNRISE Aqua Joy Resort - All inclusive

4.0 star property
All-inclusive beachfront property with 5 outdoor pools

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Photo gallery for SUNRISE Aqua Joy Resort - All inclusive

Exterior
Exterior
Standard Room
7 restaurants, dinner served, international cuisine
Lobby
Reviews
7.8

Good

Explore the area

Map
Elmamsha, Hurghada, Hurghada
  • Popular LocationHurghada Museum13 min walk
  • Popular LocationHurghada Grand Aquarium5 min drive
  • AirportHurghada (HRG-Hurghada Intl.)9 min drive
  • Popular LocationMarina Hurghada10 min drive

Room options

View all photos for Swim Up Room (Adult Only +16)

Swim Up Room (Adult Only +16)

Swim Up Room (Adult Only +16)

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room

Free minibar items, in-room safe, individually decorated

Standard Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Bunk Bed Room

Free minibar items, in-room safe, individually decorated

Family Bunk Bed Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Mega Family Room

Mega Family Room

Mega Family Room

10/10 Exceptional
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Family Jacuzzi Suite

Family Jacuzzi Suite

Family Jacuzzi Suite

  • 52 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Hurghada

Beachside getaway.Within a 15-minute walk of this Al Mamsha El Seyahi property, you'll find Red Sea and Hurghada Museum. Also, Sindbad Aqua Park is within 2 miles (3 km) and Sackalla Square is within 6 miles (10 km).

What's nearby

  • Hurghada Museum - 13 min walk
  • Hurghada Grand Aquarium - 5 min drive
  • Marina Hurghada - 10 min drive
  • Desert Rose Aqua Park - 11 min drive
  • Hurghada City Center - 12 min drive

Getting around

  • Hurghada Intl. Airport (HRG) - 9 min drive

Restaurants

  • برجر كنج - 10 min drive
  • فندق ذا جراند - 10 min walk
  • دانسنج بار - 3 min walk
  • بيانو بار - 1 min walk
  • بيتش بار - فندق سلطان بيتش الغردقة - 1 min walk

About this property

SUNRISE Aqua Joy Resort - All inclusive

All-inclusive beachfront property with 5 outdoor pools
SUNRISE Aqua Joy Resort - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At SUNRISE Aqua Joy Resort - All inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool.

Smoking is allowed in designated areas at this 4-star Hurghada property.

  • 476 guestrooms or units
  • 7 dining venues
  • 7 bars or lounges
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar on the beach
  • Bar by the pool
SUNRISE Aqua Joy Resort - All inclusive offers 476 air-conditioned accommodations with fireplaces and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hurghada property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa, Swan. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, German, Russian

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 7 restaurants
  • 7 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Fireplace
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from June 1 2024 to June 10 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Water park
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 0
  • New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No onsite parking is available. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SUNRISE Aqua Joy Resort
Aqua Joy Resort by SUNRISE

SUNRISE Aqua Joy Resort - All inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 133 reviews" "
Rating 8 - Good. 38 out of 133 reviews" "
Rating 6 - Okay. 22 out of 133 reviews" "
Rating 4 - Poor. 6 out of 133 reviews" "
Rating 2 - Terrible. 12 out of 133 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family hotel
Loved our stay here, hotel has everything a family needs for a holiday. Restaurants were good quality and staff really friendly. The rooms were a good size, with enough room for a pram to be left. Finally very convenient for the airport, with a taxi company in the foyer.
Stayed 3 nights in Jan 2024

10/10 Excellent

Adham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Ruksana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager Sameh and Osama were very nice and helpful. Always willing to go above and beyond. However, there were problems from the start. Ahmed the night receptionist was hostile and ill mannered. Checks were not made against booking, One of the rooms was cancelled during check in and we were told one adult and child had to find another hotel or pay for a room that was already paid for. Check in took a whole 3 hours, issues were escalated to manager Sameh, who upgraded us, however, blame was transferred to expedia. Room was not to the standard as expected, broken door safety bar, broken door handle, balcony doors did not shut, one of the rooms AC did not work, brown tap water, and drains did not drain. The la carte restaurant's which are 6/7 restaurants was not bookable, as staff were booking for visitors before the window for booking became available. Heated pools-advertised as 6 heated pools, when we got there only two were heated and on one of the days the heating was not turned off. All issues raised a number of times. There was no action taken. Excursion companies were charging variable rates according to how gullible clients were, transportation for the excursions was horrendous for example, backless seats, that did not have seatbelts, and we were charged £10 for 3 drinks that children thought were complimentary at the end of excursion. There should be prior vetting before they allow companies sell products. We had visitors at the hotel. We were to
Stayed 5 nights in Dec 2023

10/10 Excellent

Sanjeewa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Absolutely wonderful hotel
Great hotel. Great staff
Stayed 4 nights in Dec 2023

2/10 Terrible

Mark

Stayed 7 nights in Sep 2023

8/10 Good

Abdelrahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good worth for money. Variety of food could be improved. Staff are very friendly, excellent!
Stayed 4 nights in Aug 2023

10/10 Excellent

Mohamed

Travelled with family
Liked: Staff & service, property conditions & facilities
One of the most enjoyable Stays The animation team is great The food is Perfect It’s so much fun for the kids as they were always in the aqua park The sea beach is not to the level we didn’t stay there The reception stuff is not to the level of all the other stuff
Stayed 5 nights in Jul 2023

2/10 Terrible

hoomi

Stayed 2 nights in Feb 2023

6/10 Okay

ibrahim

Disliked: Staff & service
No parking, bad bathroom

6/10 Okay

Kazunari

Liked: Room comfort
Stayed 2 nights in Oct 2022