DoubleTree by Hilton Hotel Jackson

4.0 star property
4-star hotel near Casey Jones Village

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch, dinner served; southern cuisine
Lobby
Reviews
8.0

Very good

Popular amenities

  • Pool
  • Restaurant
  • Parking includedParking includedParking included
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service

Explore the area

Map
1770 Hwy 45 Byp, Jackson, TN, 38305
  • Popular LocationCasey Jones Village9 min walk
  • Popular LocationOld Hickory Mall2 min drive
  • Popular LocationUnion University3 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)81 min drive

Room options

Deluxe Room, 2 Double Beds, Non Smoking

9/10 Excellent
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

8/10 Very good
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

9.2/10 Wonderful
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9/10 Excellent
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Roll-in Shower)

7.1/10 Good
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

9/10 Excellent
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Parlor)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Jackson

City center retreat .Stay at this Jackson hotel and you'll be within half a mile (1 km) of Casey Jones Village and 2 miles (3 km) of Old Hickory Mall. Also, Rusty's TV and Movie Car Museum is within 3 miles (5 km) and Jackson Bowling & Family Fun is within 6 miles (10 km).

What's nearby

  • Casey Jones Village - 9 min walk
  • Old Hickory Mall - 2 min drive
  • Union University - 3 min drive
  • West Tennessee Healthcare Sportsplex - 6 min drive
  • The Ballpark at Jackson - 8 min drive

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪Umphy's - ‬5 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Logan's Roadhouse - ‬11 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Flatiron Grille - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Jackson

4-star hotel near Casey Jones Village
DoubleTree by Hilton Hotel Jackson offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Jackson. Self parking is free.

This 4-star Jackson hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 1990
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Jackson offers 167 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 7.00-15 for adults and USD 7-11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • MP3 dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults, and USD 7 to 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 436 out of 1002 reviews" "
Rating 8 - Good. 282 out of 1002 reviews" "
Rating 6 - Okay. 145 out of 1002 reviews" "
Rating 4 - Poor. 89 out of 1002 reviews" "
Rating 2 - Terrible. 50 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlton M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very safe location

10/10 Excellent

Carlton M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very nice room.
Stayed 1 night in May 2024

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay here again.
Very nice,clean hotel. Friday night Bartender was awesome.
Stayed 2 nights in Mar 2024

6/10 Okay

Darren

Liked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Deborah

Travelled with family
Liked: Staff & service, room comfort
The hotel needed some cleaning and up keep, the heat didnt work in the room. The pool was nice and staff very friendly
Stayed 2 nights in Feb 2024

10/10 Excellent

john, PINSON

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife always love to stay here. And we do this every 2 or 3 months
Stayed 2 nights in Feb 2024

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Chuck

Travelled with partner
I killed a cockroach in our bathroom!!! Didn’t appreciate that!! The headboard of the bed was way too far off the wall. Our pillows would go down between the wall and bed!! Needs some upgrades!!
Stayed 1 night in Feb 2024

2/10 Terrible

Ardejon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had bums sleeping on the couch
Stayed 1 night in Jan 2024