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Bertam Resort, Penang

4.0 star property
4-star spa resort near Penang Golf Resort

Choose dates to view prices

Photo gallery for Bertam Resort, Penang

Private pool
Point of interest
Superior Twin Room
Restaurant
Family Quadruple Room | Bathroom
Reviews
8.0

Very good

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • Parking availableParking availableParking available
  • SpaSpaSpa
  • GymGymGym
  • Room serviceRoom serviceRoom service

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas, Penang, 13100
  • Popular LocationPenang Golf Resort4 min drive
  • Popular LocationSunway Carnival Mall16 min drive
  • Popular LocationKOMTAR32 min drive
  • AirportPenang (PEN-Penang Intl.)48 min drive

Room options

View all photos for Iris Pool Suite

View from room

Iris Pool Suite

  • 126 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe With Balcony

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe With Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Loft, 3 Bedrooms, Pool View, Executive Level

Club Loft, 3 Bedrooms, Pool View, Executive Level

Club Loft, 3 Bedrooms, Pool View, Executive Level

  • 108 sq m
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 26 sq m
  • Park view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 56 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

Premium bedding, down comforters, pillowtop beds, free minibar

Club Suite

  • 63 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Premier

  • 43 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King

  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 29.7 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Violet Pool Suite

50-inch Smart TV with cable channels, TV, foosball

Violet Pool Suite

  • 106 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior
Citadines Prai Penang
Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (54)
The price is CA $86
per night
CA $97 total
includes taxes & fees
30 Jun - 1 Jul
Citadines Prai Penang

About the area

Kepala Batas

In Kepala Batas .Stay at this Kepala Batas resort and you'll be within 2 miles (3 km) of Penang Golf Resort and 12 miles (20 km) of Ninth Emperor God Temple. Sunway Carnival Mall and Penang Bird Park are within 16 miles (25 km).
View more Resorts in Kepala BatasOpens in a new window

What's nearby

  • Penang Golf Resort - 4 min drive
  • Kepala Batas Golf Club - 7 min drive
  • Butterworth Arena - 15 min drive
  • Sunway Carnival Mall - 16 min drive
  • KOMTAR - 32 min drive

Getting around

  • Tasek Gelugor Station - 17 min drive
  • Penang Intl. Airport (PEN) - 48 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪OldTown White Coffee - ‬19 min walk
  • ‪Baeshake Cafe - ‬4 min drive
  • ‪Brader's Cafe Bertam - ‬19 min walk
  • ‪Restoran Muhamad Loh - ‬18 min walk

About this property

Bertam Resort, Penang

4-star spa resort near Penang Golf Resort
Bertam Resort, Penang offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A children's pool, a library, and karaoke are also featured at the business-friendly Bertam Resort, Penang. Free self parking is available.

This 4-star Kepala Batas resort is smoke free.

  • 300 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Karaoke
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • Library
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Bertam Resort, Penang offers 300 air-conditioned accommodations with MP3 docking stations and free minibar items. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with cable channels and smart speakers. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Kepala Batas resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, German, Hindi, Indonesian, Malay

Property amenities

Family friendly

  • Children's pool
  • Dining table
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Covered valet parking on site (MYR 30 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 55 for adults and MYR 35 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Foosball table
  • Full-service spa
  • Karaoke
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in room
  • High pile carpet in room
  • Smooth flooring in room
  • Tile flooring in room
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch Smart TV
  • Cable channels
  • MP3 dock
  • Smart speaker

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Dining table
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bertam Resort, Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150 per accommodation, per night
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 55 for adults and MYR 35 for children
  • Covered valet parking fee: MYR 30 per night
  • Rollaway bed fee: MYR 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bertam Resort Penang
Bertam Resort Water Park
Bertam Resort, Penang Resort
Bertam Resort, Penang Kepala Batas
Bertam Resort, Penang Resort Kepala Batas

Bertam Resort, Penang Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

10/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Siti Rohani, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the resort is very unique. 👍👍👍
Stayed 2 nights in Apr 2024

2/10 Terrible

Lee Jun

Disliked: Staff & service
My room was not made for the day and when I called was told no housekeeping until 9am the next day. Limited drinking water supplied to room. Only 1x750ml water then you are charged additional for drinking water! Ridiculous!
Stayed 2 nights in Sep 2023

10/10 Excellent

Chee Labb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Comfortable for the entire family… the staff even arrange an interconnected room for us!
SunRise View
Sunset View
Pool Water is clean & warm…
Next to its own water park
Stayed 3 nights in Apr 2023