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Neptune Luxury Resort

5.0 star property
5-star luxury hotel near Mastichari Beach, connected to the convention center

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Photo gallery for Neptune Luxury Resort

Dinner served, Asian cuisine, pool views
Garden
In-room safe, desk, blackout drapes, soundproofing
Bar (on property)
Lobby sitting area
Reviews
9.6

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • Pool
  • Breakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Check out the area

Map
Mastichari, Kos, 853 02
  • Popular LocationNeptune Hotel Strand5 min walk
  • Popular LocationLido Waterpark3 min drive
  • Popular LocationMarmari Beach9 min drive
  • AirportKos (KGS-Kos Island Intl.)14 min drive

Room options

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Living room

Luxury Suite, 1 Bedroom

  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Double or Twin Room

  • Sleeps 3
  • 2 Twin Beds

Executive Apartment, 2 Bedrooms, Beachfront

  • 65 sq m
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Suite

Suite

Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room Private Pool

Superior Twin Room Private Pool | Private pool

Superior Twin Room Private Pool

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive Apartment

  • 65 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Deluxe Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Apartment

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Twin Room Sea View

Standard Twin Room Sea View

Standard Twin Room Sea View

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room sea view

Superior Twin Room sea view | Terrace/patio

Superior Twin Room sea view

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room (Deluxe)

Family Room (Deluxe)

Family Room (Deluxe)

  • 56 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, blackout drapes, soundproofing

Standard Single Room

  • Sleeps 1
  • 2 Twin Beds

Deluxe Twin Room, Sea View

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, Sea View (Meltemi)

  • 170 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Superior Apartment, Beachfront

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 65 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

Luxury Suite, 2 Bedrooms

  • 95 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Superior Family room

In-room safe, desk, blackout drapes, soundproofing

Superior Family room

  • 46 sq m
  • Sleeps 5
  • 4 Twin Beds

Similar properties

Exterior
Astir Odysseus Kos Resort & Spa
Pool
Breakfast included
All-inclusive
Spa
4.5 out of 5, Wonderful, (138)
The price is CA $367
per night
CA $417 total
includes taxes & fees
31 May - 1 Jun
Astir Odysseus Kos Resort & Spa

About the area

Kos

Beachfront retreat .You'll be within half a mile (1 km) of Neptune Hotel Strand and 2 miles (3 km) of Lido Waterpark with a stay here. Hippocrates Garden Cultural Center and Mastichari Beach are also within 6 miles (10 km).

What's nearby

  • Neptune Hotel Strand - 5 min walk
  • Lido Waterpark - 3 min drive
  • Mastichari Beach - 8 min drive
  • Marmari Beach - 9 min drive
  • Tigaki Beach - 16 min drive

Getting around

  • Kos (KGS-Kos Island Intl.) - 15 min drive

Restaurants

  • Neptune Hotels Restaurant - 2 min walk
  • Ambrosia Restaurant - 9 min drive
  • Restaurant Marmari Beach - 8 min drive
  • Sertiko Restaurant - 7 min drive
  • Porto Beach Bar | Palazzo Del Mare - 8 min drive

About this property

Neptune Luxury Resort

5-star luxury hotel near Mastichari Beach, connected to the convention center
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Neptune Luxury Resort you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 poolside bars. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Kos hotel.

  • 569 guestrooms or units
  • 2 levels
  • 37 buildings
  • 2 bars on the beach
  • 2 bars by the pool
  • Meeting rooms
  • 19106 sq ft of conference space
  • 1775 sq m of conference space
  • Built in 1991
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
Neptune Luxury Resort offers 569 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Kos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Neptune Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Greek

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 beach bars, 2 poolside bars and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Mountain biking
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sailing
  • Sauna
  • Shopping mall
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable/satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1471Κ015A0416400

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Neptune Convention Centre
Neptune Convention Centre Kos
Neptune Hotels Resort
Neptune Hotels Resort Convention
Neptune Hotels Resort Convention Centre
Neptune Hotels Resort Convention Centre Kos
Neptune Hotels Convention Centre Kos
Neptune Hotels Convention Centre
Neptune Luxury Resort Kos
Neptune Luxury Resort Hotel
Neptune Luxury Resort Hotel Kos
Neptune Hotels Resort Convention Centre Spa

Neptune Luxury Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 216 out of 272 reviews" "
Rating 8 - Good. 46 out of 272 reviews" "
Rating 6 - Okay. 6 out of 272 reviews" "
Rating 4 - Poor. 4 out of 272 reviews" "
Rating 2 - Terrible. 0 out of 272 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sivasudhan, Ilford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff.
Stayed 7 nights in Sep 2023

10/10 Excellent

Jonathan

Stayed 7 nights in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Oasis
I have never stayed in a five star hotel and if they are all like this I'd be happy to pay the extra pennies all the time! It was really luxurious and comfortable, staff were very welcoming and friendly. Breakfast was fantastic and there were about 4 swimming pools and different sections of beach with a different vibe. Really loved it. Took windsurfing lessons while there and they were great. Close to the airport. I hired a car from the hotel one day - very simple - and visited Kardemena, Kefalos and Tigati and did not regret my decision to stay here. Was with a friend. I sometimes travel solo and in that case might prefer to be somewhere I can walk out of the hotel and be close to bars etc but the feeling of this place being like a safe sanctuary added to the 'escape' element of the holiday. Would recommend to anyone - couldn't fault it and felt genuinely sad to leave.
Stayed 7 nights in Sep 2023

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing with great facilities.
Great resort. We had an issue when we first checked in, however, it was dealt with promptly and to our satisfaction. The room we had was very modern and clean and in a great location. The facilities were superb, with a large number of sports options readily available. Great Tennis courts, football, mountain biking, archery and Padle tennis. We found our stay very relaxing and will hope to return soon.
Stayed 7 nights in Aug 2023

10/10 Excellent

Mansur

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff, but rooms are old and dated. Need renovation to make the stay not just good but excellent!
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 stars
Absolutely amazing place, staff were so friendly, breakfast wonderful, entertainment fun. Pools were clean and many of them. Easy to get a lounger. Free upgrade to Executive Suite too. I cannot fault this place at all! 100 stars
Stayed 3 nights in Aug 2023

10/10 Excellent

Siqi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay
Stayed 5 nights in Aug 2023

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissimo resort con tante piscine, camere ampie, colazione infinita e servizio eccellente. Animazione per fortuna assente, solo uno spettacolo la sera. Zona bambini molto bella, anche se le attività proposte sono scarse. La clientela è quasi tutta tedesca.
Stayed 7 nights in Jul 2023

10/10 Excellent

Maximillian Edwin

Liked: Staff & service, amenities
Staff, cleanliness and facilities were all excellent.
Stayed 7 nights in Aug 2023

10/10 Excellent

Abigail

Stayed 2 nights in Aug 2023