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The Ritz-Carlton, Kuala Lumpur

5.0 star property
5-star luxury hotel near Pavilion Kuala Lumpur, connected to a shopping center

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Kuala Lumpur

Outdoor pool
Exterior
Premium bedding, minibar, in-room safe, desk
Lobby
Lobby
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast available
  • Spa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
168 Jalan Imbi, Kuala Lumpur, 55100
  • Popular LocationPavilion Kuala Lumpur6 min walk
  • Popular LocationBerjaya Times Square12 min walk
  • Popular LocationKLCC Park16 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

Room options

View all photos for Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed

7.6/10 Good
  • 212 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (Club Level, 24hr Butler Service)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom (Club Level, 24hr Butler Service)

8.8/10 Excellent
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Single Bed

7.5/10 Good
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.1/10 Wonderful
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10/10 Exceptional
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed

9.4/10 Wonderful
  • 175 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Club Executive, 24hr Butler Service)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club Executive, 24hr Butler Service)

10/10 Exceptional
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed

  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed

Similar properties

Lobby
JW Marriott Kuala Lumpur
Pool
Spa
Kids pool
Free WiFi
4.4 out of 5, Excellent, (1000)
The price is CA $291
per night
CA $346 total
includes taxes & fees
12 Jun - 13 Jun
JW Marriott Kuala Lumpur

About the area

Kuala Lumpur

Heart of Kuala Lumpur.Within a 15-minute walk of this Golden Triangle hotel, you'll find Pavilion Kuala Lumpur and Berjaya Times Square. KLCC Park and Suria KLCC Shopping Centre are also within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 6 min walk
  • Berjaya Times Square - 12 min walk
  • KLCC Park - 16 min walk
  • Suria KLCC Shopping Centre - 18 min walk
  • Petronas Twin Towers - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Conlay MRT Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • Wizards At Tribeca - 1 min walk
  • Li Yen Chinese Restaurant 麗苑 - 1 min walk
  • Elite Youmiqi - 3 min walk
  • The Lobby Lounge - 1 min walk
  • Enju japanese Restaurant Prince Hotel - 2 min walk

About this property

The Ritz-Carlton, Kuala Lumpur

5-star luxury hotel near Pavilion Kuala Lumpur, connected to a shopping center
The Ritz-Carlton, Kuala Lumpur offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 15 meeting rooms, and limo/town car service. Spa services, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Kuala Lumpur. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Ritz-Carlton, Kuala Lumpur was completed in February 2016.

This 5-star Kuala Lumpur hotel is smoke free.

  • 365 guestrooms or units
  • 20 levels
  • 2 buildings
  • Built in 1997
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Kuala Lumpur offers 365 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Arabic, Chinese (Mandarin)

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 12 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 65 for adults and MYR 32.5 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from May 7 2024 to May 15 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children
  • Self parking fee: MYR 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Ritz-Carlton
Ritz-Carlton Hotel Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Ritz-Carlton Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1000 reviews" "
Rating 8 - Good. 223 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was excellent and the room was big! it is very close to the pavilion shopping center which is amazing! I plan to go back in the future!
Stayed 8 nights in Jan 2024

10/10 Excellent

FOO CHOO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is overall nice and I like the neutral color of the room. The only thing is the room's carpet needs some updating. Fitness center does not have a rowing machine and the air is a bit chilly. But have to comment on their excellent staff and service. Met a few of their wonderful staff such as Siva, Tarikula who made the juice during breakfast and Stephanie. All of them made my stay so unforgettable!
Stayed 13 nights in Mar 2023

10/10 Excellent

John

Stayed 3 nights in Jan 2024

10/10 Excellent

Ibrahim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 7 nights in Jan 2024

10/10 Excellent

Lau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pro master
Professional service friendly attitude
Stayed 3 nights in Jan 2024

10/10 Excellent

FAMELA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and courteous. Facility is nice and clean. Great array of food to choose from at the breakfast buffet. Well worth the price.
Stayed 3 nights in Jan 2024

10/10 Excellent

mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

KRISTOFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Tuan Meng

Travelled with family
Disliked: Property conditions & facilities, room comfort
Disappointing for Ritz brand
Stayed 7 nights in Dec 2023