Hotel Indigo Liverpool City Centre, an IHG Hotel

4.0 star property
4-star boutique hotel near Royal Albert Dock

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Photo gallery for Hotel Indigo Liverpool City Centre, an IHG Hotel

Breakfast, lunch and dinner served
Terrace/patio
Exterior
Hypo-allergenic bedding, free minibar, in-room safe, desk
Breakfast, lunch and dinner served
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
10 Chapel Street, Liverpool, England, L3 9AG
  • Popular LocationLiverpool ONE6 min walk
  • Popular LocationLiverpool Pier Head Ferry Terminal6 min walk
  • Popular LocationRoyal Albert Dock11 min walk
  • AirportLiverpool (LPL-John Lennon)33 min drive

Room options

Standard Room, 1 Double Bed (Stocked Minibar)

  • 22.0 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

  • 22.0 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • 22.0 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Liverpool

City center stay.Within a 10-minute walk of this Liverpool City Centre hotel, you'll find Liverpool ONE and Liverpool Pier Head Ferry Terminal. Also, Royal Albert Dock is within half a mile (1 km) and Anfield Stadium is within 3 miles (5 km).

What's nearby

  • Liverpool ONE - 6 min walk
  • Liverpool Pier Head Ferry Terminal - 6 min walk
  • Cavern Club - 7 min walk
  • Royal Albert Dock - 11 min walk
  • The Beatles Story Museum - 16 min walk

Getting around

  • Moorfields Station - 4 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • Hooters - 3 min walk
  • Rudy's Pizza - 4 min walk
  • Ma Boyles Oyster Bar - 2 min walk
  • Moose Coffee - 3 min walk
  • Cafe Lucaya - 3 min walk

About this property

Hotel Indigo Liverpool City Centre, an IHG Hotel

4-star boutique hotel near Royal Albert Dock
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the eco-certified Hotel Indigo Liverpool City Centre, an IHG Hotel.

This 4-star Liverpool hotel is smoke free.

  • 151 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Built in 2011
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Indigo Liverpool City Centre, an IHG Hotel offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Polish, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 1640 ft (GBP 8.00 per night)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 17.50 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Nearby parking fee: GBP 8.00 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre, an IHG Hotel Hotel
Hotel Indigo Liverpool City Centre, an IHG Hotel Liverpool
Hotel Indigo Liverpool City Centre, an IHG Hotel Hotel Liverpool

Hotel Indigo Liverpool City Centre, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1003 reviews" "
Rating 8 - Good. 265 out of 1003 reviews" "
Rating 6 - Okay. 60 out of 1003 reviews" "
Rating 4 - Poor. 29 out of 1003 reviews" "
Rating 2 - Terrible. 15 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff for who nothing was to much trouble and always had a warm welcome
Stayed 5 nights in Feb 2024

4/10 Poor

Laura

Stay
The housekeeping was really odd, over 2 nights we go no clean towels or any cleaning but on the last day we were woken up at 9am to clean our room, even though we were leaving in an hour. The noise from the cleaning in the room next door was absolutely horrendous. We had a fridge with snacks in but wasn’t clear if it was included or chargeable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
First visit to Liverpool for nearly 40 years, so was long overdue. Perfect location close to the docks and only a short walk from all the main attractions. It won't be 40 years before our next visit and this hotel will be the perfect choice next time.
Stayed 2 nights in Feb 2024

10/10 Excellent

Huw

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff very friendly. Hotel and food amazing definitely stay here again. Location excellent. Everything about the weekend was great 👍
Stayed 2 nights in Feb 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Bit good, bit bad
Hotel is lovely, the lady on reception really friendly and it’s well positioned. Decided we would go back to the hotel for a bottle of wine. 2 guys on the bar, one who said he would be with us in a minute and the other that just ignored us. Eventually the ignoring one was told to come and serve us so we asked for a wine list and ordered a bottle, came back and said we haven’t got that MATE! He then walked off and carried on listening to his earbuds…we left! Next morning really busy for brekkie and the previous morning it had been fantastic, 2nd morning very overcooked. All in all we would go back….
Stayed 2 nights in Feb 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard To Beat
Excellent hotel, friendly and helpful staff, conveniently located to the city of Liverpool and everything someone would be looking for; restaurants, museums and shopping. And very fair priced.
Stayed 3 nights in Jan 2024

10/10 Excellent

mr brian

Close to every thing we wanted to be near quite of a night time apart from other guests making racket when they arrive back home
Stayed 2 nights in Feb 2024

10/10 Excellent

Sian

Stayed 1 night in Jan 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
city break
Overall good service, clean room and good food. 2 Excellent evening meals with great service, reception and hotel staff gave a warm welcome. Only issue last day breakfast service was disorganised with a 45 min wait for a cooked breakfast with 3 prompts to the staff serving.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice weekend get-away
Facilities were good and well maintained except for some of the landing carpets that looked a bit tired. Room was a bit on the small side, but functional and well kept. Shower was very good. Breakfast was ok, but maybe needed a bit more variation in the cold meats and cheese etc. Location was great. Not far to walk for to the docks or city center. Overall a good stay and would come back again.
Stayed 2 nights in Jan 2024