Docklands stay.At this Docklands hotel, you'll be within a 5-minute walk of ExCeL Exhibition Centre and Royal Victoria Bridge. IFS Cloud Royal Docks Station and The Crystal are also within half a mile (1 km).
What's nearby
ExCeL Exhibition Centre - 3 min walk
Royal Victoria Bridge - 4 min walk
IFS Cloud Royal Docks Station - 5 min walk
ISKCON Bhaktivedanta Manor - 18 min walk
O2 Arena - 9 min drive
Getting around
West Ham Station - 4 min drive
Royal Victoria DLR Station - 6 min walk
London City Airport (LCY) - 6 min drive
Restaurants
Subway - 6 min walk
Sandwich & Co - 3 min walk
Costa Coffee - 4 min walk
Ice Cream Time - 5 min walk
Top 1 Forever - 3 min walk
About this property
Novotel London ExCeL
4-star eco-certified hotel near ExCeL Exhibition Centre, connected to a shopping center
Novotel London ExCeL offers its guests a sauna and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
Business amenities include a business center and meeting rooms. Event space at this hotel measures 4532 square feet (421 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Novotel London ExCeL. Parking is available for a fee.
This 4-star London hotel is smoke free.
1 building
257 guestrooms or units
9 levels
Meeting rooms
4532 sq ft of conference space
421 sq m of conference space
Built in 2004
Business facilities
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Newspapers in lobby (free)
Television in lobby
ATM
Elevator
No smoking on site
Bar or lounge
Dining venue
Novotel London ExCeL offers 257 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Awards and affiliations
Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Self parking on site (GBP 25 per night; includes in/out privileges)
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–10 AM: GBP 18.10 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in common area(s)
Things to do
Fitness center
Sauna
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Elevator
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Wheelchairs available on site
Room amenities
Entertainment
Cable channels
LCD TV
Bedroom
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Bathroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Shower
Towels
Food and drink
Coffee/tea maker
Minibar
More
Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Free newspapers
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Soundproofing
Water-efficient showers only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: GBP 15 per pet, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately GBP 18.10 per person
Self parking fee: GBP 25 per night (in/out privileges)
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
We should mention
Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Excel London Novotel
Excel Novotel
Excel Novotel London
London Excel Novotel
London Novotel Excel
Novotel Excel
Novotel Excel Hotel
Novotel Excel Hotel London
Novotel Excel London
Novotel London Excel
Accor London Excel
Novotel London ExCeL England
Novotel London Excel Hotel London
Novotel London ExCeL Hotel
Novotel London ExCeL Hotel
Novotel London ExCeL London
Novotel London ExCeL Hotel London
Novotel London ExCeL Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Best Novotel I've gone to, I was upgraded to an executive room with complimentary robes and shoes with toiletries and chocolate covered strawberry which were in the room.
The hotel was very comfortable, the rooms were well equipped and the breakfast was delicious.
The cable car across to the O2 was just a short walk away which was very convenient