Central London getaway .Within a 10-minute walk of this London City Centre hotel, you'll find The Vaults and Florence Nightingale Museum. Imperial War Museum and Old Vic are also within half a mile (1 km).
What's nearby
London Eye - 12 min walk
Big Ben - 12 min walk
Houses of Parliament - 15 min walk
Westminster Abbey - 16 min walk
Trafalgar Square - 4 min drive
Getting around
Lambeth North Underground Station - 2 min walk
London Waterloo East Station - 10 min walk
London City Airport (LCY) - 39 min drive
Restaurants
Florentine Restaurant & Bar - 1 min walk
Espressamente Illy - 1 min walk
Crown & Cushion - 3 min walk
The Tankard - 6 min walk
The Horse - 2 min walk
About this property
Park Plaza London Waterloo
4-star eco-certified hotel near The Vaults
Park Plaza London Waterloo offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Park Plaza London Waterloo. Parking is available for a fee.
This 4-star London hotel is smoke free.
1 building
494 guestrooms or units
13 levels
Meeting rooms
Built in 2016
Deli
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Newspapers in lobby (free)
Elevator
No smoking on site
Bar or lounge
Coffee shop
Dining venue
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.
Awards and affiliations
Eco-Certified Property This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
English breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 25.00 for adults and GBP 25.00 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Things to do
Fitness center
Indoor pool
Sauna
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
48-inch LED TV
Pay movies
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathroom
Designer toiletries
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shower
Towels
Food and drink
Electric kettle
Minibar
More
Desk
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
Self parking fee: GBP 50.00 per night
Nearby parking fee: GBP 20 per day (1640 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
We should mention
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London
Park Plaza London Waterloo Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We booked a family stay at Park Plaza Waterloo a few weeks ago for a weekend in London. Overall, it was quite a disappointing stay for such a reputable hotel chain.
We requested a travel cot well in advance and this was agreed via email, however none were available on arrival. The check in process was long and not welcoming at all. We were asked to fill in the check in forms and then told that a text would be sent when the room was ready. At 3pm we still hadn’t received a text and with two young children, we decided to head back to the hotel to check why there was a delay. We were then asked to check in again and were given our room immediately so I assume that they had forgotten to send a text… A sofa bed was laid out for the kids, however this was extremely uncomfortable with the springs poking through. A few mouldy old chips were found under the sofa bed which wasn’t great, especially for an exploring toddler.
Given the relatively small size of the swimming pool, we were told that we had to book slots so that it wasn’t overcrowded - this was a great idea but not implemented effectively at all! Everytime we visited the pool, it was very crowded and there were easily up to 15 people swimming which was chaotic. The swimming pool was also very cold (although it was advertised at 25-30C), and the ladder to get in and out of the pool were covered in grey tape which didn’t leave me in confidence about its safety. Room service was also not great-food was bland, £7 tray charge