Park Plaza London Waterloo

4.0 star property
4-star eco-certified hotel near The Vaults

Choose dates to view prices

Photo gallery for Park Plaza London Waterloo

Suite, 1 King Bed (1 Bedroom)
Restaurant
Exterior
Premium bedding, minibar, in-room safe, desk
Restaurant
Reviews
8.6

Excellent

Popular amenities

  • Gym
  • Restaurant
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
6 Hercules Road, London, England, SE1 7DP
  • Popular LocationLondon Eye12 min walk
  • Popular LocationBig Ben12 min walk
  • Popular LocationWestminster Abbey16 min walk
  • AirportLondon (LCY-London City)38 min drive

Room options

Executive Room, 1 King Bed (Studio)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

Suite, 1 King Bed (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds

8.8/10 Excellent
  • Sleeps 2
  • 2 Twin Beds

Studio, 1 King Bed

8.2/10 Very good
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Executive Room, 2 Single Beds (Studio)

  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Double Bed

7.5/10 Good
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

Central London getaway .Within a 10-minute walk of this London City Centre hotel, you'll find The Vaults and Florence Nightingale Museum. Imperial War Museum and Old Vic are also within half a mile (1 km).

What's nearby

  • London Eye - 12 min walk
  • Big Ben - 12 min walk
  • Houses of Parliament - 15 min walk
  • Westminster Abbey - 16 min walk
  • Trafalgar Square - 4 min drive

Getting around

  • Lambeth North Underground Station - 2 min walk
  • London Waterloo East Station - 10 min walk
  • London City Airport (LCY) - 39 min drive

Restaurants

  • ‪Florentine Restaurant & Bar - ‬1 min walk
  • ‪Espressamente Illy - ‬1 min walk
  • ‪Crown & Cushion - ‬3 min walk
  • ‪The Tankard - ‬6 min walk
  • ‪The Horse - ‬2 min walk

About this property

Park Plaza London Waterloo

4-star eco-certified hotel near The Vaults
Park Plaza London Waterloo offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Park Plaza London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 1 building
  • 494 guestrooms or units
  • 13 levels
  • Meeting rooms
  • Built in 2016
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 50.00 per night)
  • Offsite parking within 0.3 mi (GBP 20 per day)

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 25.00 for adults and GBP 25.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 48-inch LED TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 686 out of 1293 reviews" "
Rating 8 - Good. 378 out of 1293 reviews" "
Rating 6 - Okay. 120 out of 1293 reviews" "
Rating 4 - Poor. 69 out of 1293 reviews" "
Rating 2 - Terrible. 40 out of 1293 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Belinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Abdallah

Stayed 1 night in Feb 2024

8/10 Good

Kimberley

Stayed 3 nights in Mar 2024

4/10 Poor

Katie

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Disappointing
We booked a family stay at Park Plaza Waterloo a few weeks ago for a weekend in London. Overall, it was quite a disappointing stay for such a reputable hotel chain. We requested a travel cot well in advance and this was agreed via email, however none were available on arrival. The check in process was long and not welcoming at all. We were asked to fill in the check in forms and then told that a text would be sent when the room was ready. At 3pm we still hadn’t received a text and with two young children, we decided to head back to the hotel to check why there was a delay. We were then asked to check in again and were given our room immediately so I assume that they had forgotten to send a text… A sofa bed was laid out for the kids, however this was extremely uncomfortable with the springs poking through. A few mouldy old chips were found under the sofa bed which wasn’t great, especially for an exploring toddler. Given the relatively small size of the swimming pool, we were told that we had to book slots so that it wasn’t overcrowded - this was a great idea but not implemented effectively at all! Everytime we visited the pool, it was very crowded and there were easily up to 15 people swimming which was chaotic. The swimming pool was also very cold (although it was advertised at 25-30C), and the ladder to get in and out of the pool were covered in grey tape which didn’t leave me in confidence about its safety. Room service was also not great-food was bland, £7 tray charge
Stayed 2 nights in Mar 2024

10/10 Excellent

Ashley

Stayed 1 night in Feb 2024

10/10 Excellent

Marianne

Stayed 3 nights in Jan 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 3 nights in Feb 2024

4/10 Poor

Monique

Disliked: Cleanliness
Stayed 3 nights in Feb 2024

10/10 Excellent

lesley

Travelled with partner
Liked: Amenities
I liked the cleanliness and the swimming pool, pur room was nice lighting was lovely just n8t good for make up
Stayed 1 night in Feb 2024