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The Lensbury Resort

4.0 star property
Family-friendly 4-star hotel near Bushy Park

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Photo gallery for The Lensbury Resort

Daily buffet breakfast for a fee
Exterior
Deluxe Twin
Meeting facility
Cosy Classic | Bathroom
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Parking included
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • BarBarBar

Explore the area

Map
Broom Road, Teddington, England, TW11 9NU
  • Popular LocationTwickenham Stadium7 min drive
  • Popular LocationHampton Court Palace8 min drive
  • Popular LocationRoyal Botanic Gardens, Kew14 min drive
  • AirportLondon (LHR-Heathrow)44 min drive

Room options

View all photos for Deluxe Double

Deluxe Double

Deluxe Double

9.3/10 Wonderful
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

8.2/10 Very good
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Twin

Classic Twin

Classic Twin

8.6/10 Excellent
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Classic

Cosy Classic

Cosy Classic

8.4/10 Very good
  • Sleeps 1
  • 1 Twin Bed

Dutch Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double

Classic Double

Classic Double

8/10 Good
  • Sleeps 3
  • 1 Double Bed

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The price is CA $510
per night
CA $613 total
includes taxes & fees
22 Jun - 23 Jun
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About the area

Teddington

Close to airport.Within 3 miles (5 km) of this Teddington hotel, you'll find Bushy Park and Hampton Court Palace. Also, Twickenham Stadium is within 3 miles (5 km) and Royal Botanic Gardens, Kew is within 6 miles (10 km).

What's nearby

  • Bushy Park - 5 min drive
  • Twickenham Stadium - 7 min drive
  • Richmond Park - 7 min drive
  • Hampton Court Palace - 8 min drive
  • Royal Botanic Gardens, Kew - 14 min drive

Getting around

  • Richmond Underground Station - 8 min drive
  • Teddington Station - 18 min walk
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Cafe Verde - ‬13 min walk
  • ‪Cafe Benedict - ‬14 min walk
  • ‪The Anglers, Teddington - ‬4 min walk
  • ‪The Fallow Deer - ‬10 min walk
  • ‪The Railway Pub - ‬3 min drive

About this property

The Lensbury Resort

Family-friendly 4-star hotel near Bushy Park
The Lensbury Resort offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a fitness center, and a sauna are also featured at the family-friendly The Lensbury Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of The Lensbury Resort was completed in July 2017.

This 4-star Teddington hotel is smoke free.

  • 155 guestrooms or units
  • Meeting rooms
  • Built in 1938
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Lensbury Resort offers 155 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body scrubs.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 12.50-16.50 for adults and GBP 9.50-9.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 15 outdoor tennis courts
  • Arcade/game room
  • Boating
  • Canoe available
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Motor boating
  • Playground
  • Private picnics
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Champagne service
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.00 per night.
  • Cribs (infant beds) are available for GBP 10.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 to 16.50 for adults, and GBP 9.50 to 9.50 for children
  • Airport shuttle fee: GBP 40.5 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Pool access available from 7:30 AM to 8:00 PM.

Property is also known as

Lensbury Hotel Teddington
Lensbury Hotel
Lensbury Teddington
Lensbury
Lensbury Resort
The Lensbury
The Lensbury Resort Hotel
The Lensbury Resort Teddington
The Lensbury Resort Hotel Teddington

The Lensbury Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 261 out of 556 reviews" "
Rating 8 - Good. 179 out of 556 reviews" "
Rating 6 - Okay. 69 out of 556 reviews" "
Rating 4 - Poor. 24 out of 556 reviews" "
Rating 2 - Terrible. 23 out of 556 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Loraine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIG MISTAKE - HUGE MISTAKE. DO NOT STAY HERE
1. Despite the room being ready on arrival we found the room to be dirty. 2. There was only one bathrobe in the room instead of two and it was dirty and worn. 3. There were no coffee pods in the room 4. Outside of the window on the ledge was full of empty beer cans , empty sandwich wrappers and general litter. 5. Half of a used toilet roll in bathroom. Despite the assistant manager moving us to an alternative room …. 6. Alternative room had bad stains on the sofa and the cushions were shiny ( grease ?) 7. The swimming pool was not exclusive to hotel guests and we were not able to swim in the pool as children were having swimming lessons. 8. There was no room service as advertised on your listing 9. Fridge did not work. Despite being told our room was ready when we arrived as we were actually 28 minutes earlier than check in time , they wanted to charge us an additional £30. We declined and had lunch and then checked in. Never in my life has any hotel made a charge for an early check in if the room was available. Totally absurd. AND HOTEL.COM REFUSE A REFUND We were in the hotel less than 90 minutes. We had no alternative but to check out as the hotel did not meet with the listing details and was by far the worse hotel I have ever been in. I would not let my worse enemy stay there. I have been a good customer of hotel.com and never had cause to complain before. FEEL SO LET DOWN BY A COMPANY I THOUGHT I COULD TRUST AND LISTING IS FACTUALLY INCORRECT
Stayed 2 nights in Mar 2024

8/10 Good

Emma, maidenhead

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stayed on the first floor. The corridor smelt funny. The room was cosy with a view of the established cedar trees to the back and river in the distance. My key stopped working and had to wait 15 minutes to be seen as receptionist was left on her own answering the phones and checking people in. She was very professional. Grounds are stunning. I went to the pool about 1pm on Friday and it was busy. Restaurant was nice but signage through the hotel was lacking. It’s an old hotel.
Stayed 2 nights in Feb 2024

6/10 Okay

G

Liked: Cleanliness, property conditions & facilities, room comfort
AVERAGE
Not a great start, as we were sent to the far end of the complex, although hotel was practically empty. Was looking forward to going to sauna, but was closed for repair. The pool, though, was huge and good temperature. Irritating for me is the fact that I could not obtain a newspaper without going for a ten minute drive.. in rush hour!
Stayed 1 night in Feb 2024

6/10 Okay

helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Double room quite small, bathroom very small and in need of refurbishment. Breakfast average, food was not replenished once ran out even though 45mins until service finished. Free parking okay and staff pleasant
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family and friends get together
Ample parking and a beautiful setting. Room was a deluxe double with plenty of space, comfy bed and sofa. Facilities were excellent with areas ideal for children such as the play park and soft play area. We walked along the path by the river and enjoyed the geese and parakeets. Staff were friendly and accommodating. Would definitely stay again.
Stayed 1 night in Feb 2024

6/10 Okay

Hayley

Liked: Cleanliness, property conditions & facilities
Set up to cater for members, not hotel guests.
Probably wouldn’t stay here again. Room was clean mostly, and comfortable for a single. Bed was bigger - a small double, so that was nice. I always book a hotel with a spa/sauna/steam room when I travel alone, so I have a way to relax after working and long journey. This is in fact more of a family leisure centre, with lots of people, lots of children running round etc. Not relaxing AT ALL. It’s also a long way from the actual hotel, which in hindsight I probably wouldn’t have bothered walking over there, as it was a waste of time and energy. Really difficult to find the facilities, even once you have made it inside the leisure centre. Parking was also very annoying after a long journey, as there’s no spaces reserved for hotel guests in the closest car park, so you have to walk quite a long way again. Then to get out, I was supposed to be given a code to get out of the car park (which has a one way entry system), but I didn’t know that and they didn’t give me one at check out. There’s not intercom to ask reception either. So if a woman hadn’t have let me out with her membership card, I technically would still be stuck in there now with my car! Of course I would have eventually re-parked my car and walked back to the hotel but it would have made me very late for my client, which was the sole reason for me staying at this venue in the first place.
Stayed 1 night in Feb 2024

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with stunning grounds, definitely coming back. Spa facial and massage was so relaxing.
Stayed 1 night in Feb 2024

8/10 Good

Amy

Business traveller
Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Jayne

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Good location for accessing Twickenham etc. bedrooms would benefit from some upgrading. Amenities within bedrooms felt limited (no bottled water), 1 bath towel to share between my husband and I etc).
Stayed 1 night in Feb 2024