6/10 Okay
Kristen, Ballston Spa
Travelled with family and small children
20 Feb 2024
Our room wasnt as clean as i had expected. There were crumbs on the floor in the kitchen and dood, garbage and crumbs under the couch (visible when we used the sofa bed.)
When you book the room and put in requests, they always get ignored. 5th stay here and not fulfilled any time. Simple requests for extra pillows.
Never enough towels for the# of people in the room suggestion, in this case 6 people ( 2 double beds, a soda sleeper) and only 2 full size bath towels.
Walls and floors seem paper thin, we were on the 2nd floor and it seemed like an absolute zoo, screaming stomping and running through the halls until 2am.
Lastly, some of the furniture is in need of cleaning and repair. The dining table was dangerously wobbly and the pleathe seating on the dining chains ripped and peeling, sofa and seemed really dingy.
May have to look into a different location for family visits sadly.
Kristen
Stayed 2 nights in Feb 2024