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Makati Shangri-La, Manila

5.0 star property
Luxury hotel near Venice Grand Canal Mall

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Photo gallery for Makati Shangri-La, Manila

Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers
Exterior
Hypo-allergenic bedding, minibar, in-room safe, individually furnished
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • BarBarBar
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • Breakfast available
  • Gym

Explore the area

Map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Popular LocationGreenbelt Shopping Mall4 min walk
  • Popular LocationGlorietta Mall5 min walk
  • Popular LocationFort Bonifacio9 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)27 min drive

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

9/10 Wonderful
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Single Beds

9.4/10 Exceptional
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Single Beds

  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed

9.4/10 Exceptional
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.5/10 Exceptional
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

9.7/10 Exceptional
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 2 Single Beds

  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10/10 Exceptional
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Single Beds

9.5/10 Exceptional
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

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Front of property - evening/night
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Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (1625)
The price is CA $166
per night
CA $206 total
includes taxes & fees
15 Jun - 16 Jun
Dusit Thani Manila

About the area

Makati

Heart of Makati.Your stay at this Makati Central Business District hotel places you within 3 miles (5 km) of Venice Grand Canal Mall and Fort Bonifacio. Ayala Center and Greenbelt Shopping Mall are also within half a mile (1 km).

What's nearby

  • Ayala Center - 1 min walk
  • Greenbelt Shopping Mall - 4 min walk
  • Glorietta Mall - 5 min walk
  • Bonifacio High Street - 5 min drive
  • Fort Bonifacio - 9 min drive

Getting around

  • Gil Puyat Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • The Lobby - 7 min walk
  • Escolta - 7 min walk
  • Starbucks - 2 min walk
  • Sala Thai Restaurant - 1 min walk
  • Red - 5 min walk

About this property

Makati Shangri-La, Manila

Luxury hotel near Venice Grand Canal Mall
Makati Shangri-La, Manila offers its guests a children's pool, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 15780 square feet (1466 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a garden are also featured at the luxury Makati Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Makati hotel.

  • 696 guestrooms or units
  • 26 levels
  • 3 dining venues
  • Meeting rooms
  • 15780 sq ft of conference space
  • 1466 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, Filipino, German, Japanese

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: PHP 1800 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Children's pool
  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makati Shangri-La, Manila

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Makati Shangri-La, Manila Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1005 reviews" "
Rating 8 - Good. 248 out of 1005 reviews" "
Rating 6 - Okay. 67 out of 1005 reviews" "
Rating 4 - Poor. 34 out of 1005 reviews" "
Rating 2 - Terrible. 21 out of 1005 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 2 nights in Apr 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Very friendly staff. Rooms are a little outdated, but otherwise a great stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Timothy

Stayed 15 nights in Feb 2024

10/10 Excellent

Marilou, S SAN FRAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Marilou, S SAN FRAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very recommendable!
Stayed 1 night in Feb 2024

6/10 Okay

Rommel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Requested for a l(complimentary) ate checkout through 3:00PM, hotel would not grant (and would not give a reason for the denial. BUT.... offered to grant a 4:00PM late checkout (with the half-day charge). Neither the EDSA and the BGC locations denied similar requests. It is a shame! ~ loyal Shangri-La client
Stayed 1 night in Feb 2024

10/10 Excellent

CARMEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Feb 2024

2/10 Terrible

hamish

Stayed 1 night in Jan 2024

10/10 Excellent

violet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel!
Stayed 3 nights in Feb 2024