Quality Inn

2.5 star property
Enjoy the free WiFi at this Merrillville hotel

Choose dates to view prices

Photo gallery for Quality Inn

Pool
Exterior
Standard Room, 1 King Bed, Non Smoking
Breakfast area
Reception
Reviews
7.0

Good

Popular amenities

  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
1350 E 83rd Ave, Merrillville, IN, 46410
  • Popular LocationWestfield Southlake Mall9 min walk
  • Popular LocationAlbanese Candy Factory4 min drive
  • Popular LocationCrown Point Sports Complex8 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)72 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

7.7/10 Good
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

10/10 Exceptional
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.8/10 Excellent
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Merrillville

In Merrillville .A stay at this hotel places you within half a mile (1 km) of Westfield Southlake Mall and 3 miles (5 km) of Vibra Hospital of Northwestern Indiana. Pinnacle Hospital Crown Point and Methodist Hospitals Diabetes are also within 3 miles (5 km).

What's nearby

  • Westfield Southlake Mall - 9 min walk
  • Albanese Candy Factory - 4 min drive
  • Deep River Water Park - 7 min drive
  • Crown Point Sports Complex - 8 min drive
  • Lake County Fairgrounds - 13 min drive

Getting around

  • Gary Metro Center - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 72 min drive

Restaurants

  • Chick-Fil-A - 14 min walk
  • Portillo's Merrillville - 3 min drive
  • Cooper's Hawk Winery & Restaurant- Merrillville - 8 min walk
  • Starbucks - 6 min walk
  • Panera Bread - 4 min drive

About this property

Quality Inn

Enjoy the free WiFi at this Merrillville hotel
Public spaces have free WiFi. There's an onsite business center. The business-friendly Quality Inn also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Merrillville hotel.

  • 1 building
  • 58 guestrooms or units
  • 3 levels
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Quality Inn offers 58 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Lever door handles
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville

Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 160 out of 569 reviews" "
Rating 8 - Good. 171 out of 569 reviews" "
Rating 6 - Okay. 89 out of 569 reviews" "
Rating 4 - Poor. 69 out of 569 reviews" "
Rating 2 - Terrible. 80 out of 569 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Kunta

Disliked: Cleanliness, property conditions & facilities
Seen a roach actually and the pool wasn’t all that
Stayed 1 night in Mar 2024

8/10 Good

deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stay.
Quick short stay. Was comfortable, and clean. Checked in late, left for an early flight in Chicago. Was pleased with the service received. Asked for and received a room close to the elevator.
Stayed 1 night in Jan 2024

2/10 Terrible

MARIA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worse place
The bedroom sheets were dirty with blood stains in the sheets and pillows. The pool water was very cold and the hot tub water was brown. We told the front desk and they said we will get the money back except the $15 for my mom. When I got there I told her to charge my car. She refunded my car but they charge my mom car and now I can’t get my money back for my almost $80. This is the worse place I ever been I need the money they charge on my mom car.
Stayed 1 night in Feb 2024

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Edy

Disliked: Staff & service, amenities, property conditions & facilities
I decided to stay here bc normally i have good experience with most quality inn locations. The merrillville location was by far out of all the hotels ive been to are by far the rudest inconsiderate. Ive nvr been treated so poorly before the front desk guy had the worst attitude and theres sone housekeeping guy that just stands in the hallways staring silently. . My room was gross. The curtains were shredded the paint was flaky n peeling off.there was no hot wate and theres used condoms in the grass all around the property. Ill nvr ever stay at this location ever again!ill definitely be telling family n friends nor aswell. .
Stayed 1 night in Feb 2024

6/10 Okay

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Hussam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean the hotel is. The front desk was very helpful when I lost my keys.
Stayed 1 night in Jan 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very Dirty. Also Had Bed Bugs!!!!
Stayed 2 nights in Jan 2024

4/10 Poor

Richard

Business traveller
The first room I was put in had a broken phone and a constantly running toilet. The second room did not have shampoo in the dispenser and holes in the wall where a rack once was. There was a poor caulking job on the tub faucet. It seemed to take longer than necessary to check in and I had to do that twice because of the room change. The cereal dispenser didn’t work at breakfast. Not a Quality Inn like the name said.
Stayed 1 night in Jan 2024

2/10 Terrible

Cherrye M.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The nightmare at QUALITY INN.
From the time we checked in our trouble started. You need to know how bad our room was. Your crutains rotten. Bath towels i would use for rag. Hair in the shower freezer door missing. Your custom ser. Manger was swearing so vulger. Throw out my son for just standing by me. Telling him he was not a customer so get Your ass out. I told him it was my son protecting him mother do to the mannner he was treating me. He was wearing disgusting sweat pants and dirty t-shirt. He was unshaven. The hotel smelled like Marijuana on all floors. He said that i walked up to the desk then threw room key. He said i threw my room key at him. When i was still holding the key in my hand. He throw our my daughter in law just for asking him a questions. He treated saying there was a camera watching me. I then told him good then it will show how bad the language you spoke to a 71 year old woman. He then said to me HA, HA !! He had a phone in his hand telling me he was taking with the cops because they are asking for my truck plates number. Then he went behind the wall where i couldn't see him. It was not 45 seconds then he came back around the wall telling me the cops are on there way here. I told him, good then i will stand here to wait for them. He told me that he wouldn't tolerate the way i spoke to him. I just laught then stood there SUPPOLEY waiting for the cops to arrive. I said i was a receipt showing that i only paid for 1 night stay. That made him angery because i refuse to leave.
Stayed 3 nights in Jan 2024