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Sheraton Ottawa Hotel

4.0 star property
Eco-certified hotel near Parliament Hill

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Photo gallery for Sheraton Ottawa Hotel

Lobby
Exterior
1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe
Lounge
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
150 Albert St, Ottawa, ON, K1P5G2
  • Popular LocationParliament Hill7 min walk
  • Popular LocationShaw Centre10 min walk
  • Popular LocationUniversity of Ottawa12 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)18 min drive

Room options

View all photos for Executive Room, 2 Double Beds, Executive Level

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 2 Double Beds, Executive Level

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Executive Level

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool
Ottawa Marriott Hotel
Pool
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (1128)
The price is CA $739
per night
CA $877 total
includes taxes & fees
29 May - 30 May
Ottawa Marriott Hotel

About the area

Ottawa

City center stay.Within a 10-minute walk of this Downtown Ottawa hotel, you'll find Parliament Hill and Shaw Centre. Also, Rideau Centre is within half a mile (1 km) and University of Ottawa is within 2 miles (3 km).

What's nearby

  • Parliament Hill - 7 min walk
  • Shaw Centre - 10 min walk
  • University of Ottawa - 12 min walk
  • Byward Market Square - 14 min walk
  • Canadian Museum of History - 3 min drive

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • Bier Markt - 2 min walk
  • Queen St. Fare - 3 min walk
  • Tim Hortons - 3 min walk
  • Mulligans Golf Bar - 3 min walk
  • Starbucks - 2 min walk

About this property

Sheraton Ottawa Hotel

Eco-certified hotel near Parliament Hill
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 10 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 829 square feet (77 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the eco-certified Sheraton Ottawa Hotel. Parking is available for a fee.

This Ottawa hotel is smoke free.

  • 236 guestrooms or units
  • 17 levels
  • 829 sq ft of conference space
  • 77 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Ottawa Hotel offers 236 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. 50-inch LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (CAD 32.00 per day; includes in/out privileges)
  • Extended parking on site (CAD 32.00 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 19.00-26.00 for adults and CAD 9.50-13.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 50-inch LCD TV
  • iPod dock
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 1 2023 to August 13 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 19.00–26.00 for adults, and CAD 9.50–13.00 for children
  • Valet parking fee: CAD 32.00 per day (in/out privileges)
  • Extended parking fee: CAD 32.00 per day
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa

Sheraton Ottawa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1059 reviews" "
Rating 8 - Good. 299 out of 1059 reviews" "
Rating 6 - Okay. 93 out of 1059 reviews" "
Rating 4 - Poor. 45 out of 1059 reviews" "
Rating 2 - Terrible. 36 out of 1059 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Stayed 1 night in Feb 2024

10/10 Excellent

ZHEN

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are super friendly
Stayed 1 night in Feb 2024

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Pool was closed, rooms very outdated and absolutely no ventilation.
Stayed 2 nights in Feb 2024

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

MITCHELL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Nigel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Lots of options for things to do. Bartender gave us a map of the area! Staff was thoughtful and friendly.
Stayed 2 nights in Feb 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a loverly hotel located ideally in downtown Ottawa. It is within walking distance of so many attractions. The staff are excellent and the place is clean. The beds are incredibly comfortable. The only negative is the parking, as it is valet only. While the attendants are very professional and courteous, they are bound by their number and the number of guests checking in and out. This means that you may be waiting for a while. It just seems to be incovenient while they get your car or take your car to park. It is a small negative and perhaps I am being a bit picky, so I apologize as the stay was absolutely great and a place I would return to anytime I visit Ottawa.
Stayed 1 night in Feb 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bslue
Reasonably priced and the room is nice and a great size. Bed very comfortable which is always the important feature. That alone gets me coming back anytime I’m in Ottawa. The only thing we had to get used to was the sound of the toilet flushing in an adjacent room. Not a problem fir us though.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was clean and service was excellent. However, I got my car back from the vallet with scratches. Oh my god
Stayed 2 nights in Feb 2024

6/10 Okay

andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024