Best Western El Rancho Palacio

2.5 star property
Hotel perfectly located for exploring Roswell

Choose dates to view prices

Photo gallery for Best Western El Rancho Palacio

Lobby
Seasonal outdoor pool, sun loungers
Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Free daily continental breakfast
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
2205 N Main Street, Roswell, NM, 88201
  • Popular LocationNew Mexico Military Institute4 min walk
  • Popular LocationRoswell Convention & Visitors Bureau3 min drive
  • Popular LocationAlien Zone4 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.1/10 Wonderful
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.5/10 Exceptional
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

10/10 Exceptional
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.3/10 Very good
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Roswell

City center stay.Within a 10-minute walk of the hotel, you'll find New Mexico Military Institute and Lovelace Regional Hospital. Eastern New Mexico Medical Center and Anderson Museum of Contemporary Art are also within 2 miles (3 km).

What's nearby

  • New Mexico Military Institute - 4 min walk
  • Roswell Museum - 3 min drive
  • Roswell Convention & Visitors Bureau - 3 min drive
  • Alien Zone - 4 min drive
  • International UFO Museum - 4 min drive

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 16 min drive

Restaurants

  • McDonald's - 3 min drive
  • Golden Corral - 11 min walk
  • Burger King - 7 min walk
  • Pepper's Patio - 3 min drive
  • Whataburger - 8 min walk

About this property

Best Western El Rancho Palacio

Hotel perfectly located for exploring Roswell
Free breakfast is available daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Best Western El Rancho Palacio. Self parking is free.

This Roswell hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
Best Western El Rancho Palacio offers 45 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • No elevator (single level property)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 5.00.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The outdoor pool opens for the season in May.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western El Rancho Palacio
Best Western El Rancho Palacio Motel
Best Western El Rancho Palacio Motel Roswell
Best Western El Rancho Palacio Roswell
Best Western Hotel Roswell
Best Western Roswell
Roswell Best Western
Best Western El Rancho Palacio Hotel Roswell
Best Western El Rancho Palacio Hotel
Best El Rancho Palacio Roswell
Best Western El Rancho Palacio Hotel
Best Western El Rancho Palacio Roswell
Best Western El Rancho Palacio Hotel Roswell

Best Western El Rancho Palacio Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 431 out of 1000 reviews" "
Rating 8 - Good. 383 out of 1000 reviews" "
Rating 6 - Okay. 118 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was excellent especially for the price, staff was friendly, we will stay again and we will refer our friends and family!!!!! Thanks Best Western
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front door was loose didn't close completely
Stayed 1 night in Mar 2024

6/10 Okay

Jason

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I felt the door was not terribly secure and listened to people setting car alarms. Overall average hotel with fantastic staff. Very nice folks.
Stayed 1 night in Feb 2024

10/10 Excellent

Rosanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very loud noises from the road and somewhere within the hotel, made for a sleepless night. Also a very strong sewage smell outside. The girl at the desk was very nice and polite though
Stayed 1 night in Feb 2024

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jordan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly staff. Room was clean and exactly what we needed for a night while on a road trip. And bonus points for being pet friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Sandy, Williamsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent for us in Roswell, NM. The property is clean, the staff was welcoming and friendly, and the location was ideal for our 2 night stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we would stay there again.
The hotel was clean, conveniently located in a great price.
Stayed 1 night in Jan 2024

4/10 Poor

Tempal

Liked: Cleanliness, staff & service
Disliked: Amenities
I have stayed at this location exclusively every time I come home, and usually it is a very excellent place to stay. This trip, however, it was not so good. The ice machine was out of order, you had to go to the front desk every time you wanted ice. it’s just not really sanitary, to me, considering we’re still struggling with so many illnesses…and very inconvenient for guest and employees. Breakfast was subpar, sadly. Usually it’s really good. The AC/heater unit the buttons are worn off and I had a heckuva time trying to find out how to get the heat on. The clerk did say it was their down season, so maybe that was it.
Stayed 4 nights in Jan 2024