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Sheraton Puerto Rico Resort & Casino

4.0 star property
Family-friendly 4-star hotel near Escambron Beach

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Photo gallery for Sheraton Puerto Rico Resort & Casino

Beach nearby, free beach shuttle, beach towels
Exterior
Presidential Suite, 2 Bedrooms, Non Smoking, Bay View
4 restaurants, breakfast, lunch, dinner served; Brazilian cuisine
Point of interest
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
200 Convention Boulevard, San Juan, 00907
  • Popular LocationDistrito T-Mobile3 min walk
  • Popular LocationPuerto Rico Convention Center4 min walk
  • Popular LocationPan American Pier10 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)16 min drive

Room options

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Bay View

Superior Room, 1 King Bed, Non Smoking, Bay View

Superior Room, 1 King Bed, Non Smoking, Bay View

8.3/10 Very good
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Bay View

View from property

Superior Room, 2 Queen Beds, Non Smoking, Bay View

8.2/10 Very good
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking, City View

9/10 Excellent
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking, City View

9/10 Excellent
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room

Suite, 1 Bedroom, Non Smoking

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, View

Suite, 1 Bedroom, Non Smoking, View | Living room

Suite, 1 Bedroom, Non Smoking, View

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, Bay View

Presidential Suite, 2 Bedrooms, Non Smoking, Bay View

Presidential Suite, 2 Bedrooms, Non Smoking, Bay View

  • Bay view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Bay View

Deluxe Room, 1 King Bed, Balcony, Bay View

Deluxe Room, 1 King Bed, Balcony, Bay View

8.9/10 Excellent
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Bay View

Deluxe Room, 2 Queen Beds, Balcony, Bay View

Deluxe Room, 2 Queen Beds, Balcony, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

Executive Suite, 1 Bedroom, Non Smoking, City View | View from room

Executive Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Beach
Caribe Hilton
Pool
Hot tub
Spa
Kids pool
4.2 out of 5, Very good, (1228)
The price is CA $542
per night
CA $653 total
includes taxes & fees
12 Jun - 13 Jun
Caribe Hilton

About the area

San Juan

City center retreat .A stay at this Santurce hotel places you steps from Puerto Rico Convention Center and within a 5-minute walk of Distrito T-Mobile. Coca-Cola Music Hall and Pan American Pier are also within half a mile (1 km).

What's nearby

  • Distrito T-Mobile - 3 min walk
  • Puerto Rico Convention Center - 4 min walk
  • Pan American Pier - 10 min walk
  • Port of San Juan - 3 min drive
  • Escambron Beach - 5 min drive

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • Choices Sheraton - 1 min walk
  • Medalla Arena - 5 min walk
  • Denko Asian Eatery - 4 min walk
  • Éter Rooftop & Lounge - 11 min walk
  • Casita Miramar - 10 min walk

About this property

Sheraton Puerto Rico Resort & Casino

Family-friendly 4-star hotel near Escambron Beach
Sheraton Puerto Rico Resort & Casino offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 41463 square feet (3852 square meters) and includes a conference center. A casino, a children's pool, and a terrace are also featured at the family-friendly Sheraton Puerto Rico Resort & Casino. Parking is available for a fee. A complete renovation of Sheraton Puerto Rico Resort & Casino was completed in March 2023.

This 4-star San Juan hotel is smoke free.

  • 1 building
  • 503 guestrooms or units
  • 12 levels
  • 4 dining venues
  • 4 bars or lounges
  • 41463 sq ft of conference space
  • 3852 sq m of conference space
  • Built in 2009
  • Casino
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Sheraton Puerto Rico Resort & Casino offers 503 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, spring water baths, bathrobes, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in March 2023.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per night)
  • Valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 16.00-34.00 for adults and USD 12.00-17.00 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Paddleboards on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Spring water bathtub
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 20 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00
  • Resort fee: USD 49.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.00–34.00 for adults, and USD 12.00–17.00 for children
  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 28 per day (in/out privileges)
  • Pet deposit: USD 20 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Puerto Rico Casino
Sheraton Puerto Rico Hotel & Casino
Sheraton Puerto Rico Hotel And Casino
Sheraton Puerto Rico Hotel San Juan
Sheraton Puerto Rico Hotel Casino San Juan
Sheraton Puerto Rico Hotel Casino
Sheraton Puerto Rico Casino San Juan
Sheraton Puerto Rico Hotel San Juan

Sheraton Puerto Rico Resort & Casino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 591 out of 1002 reviews" "
Rating 8 - Good. 180 out of 1002 reviews" "
Rating 6 - Okay. 112 out of 1002 reviews" "
Rating 4 - Poor. 60 out of 1002 reviews" "
Rating 2 - Terrible. 59 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Convenient to cruise port.
Stayed 1 night in Mar 2024

10/10 Excellent

shavonne

10/10 Excellent

Breanna Genel

Liked: Amenities
Loved this beautiful property ! I will be returning . The staff everything was just amazing.
Stayed 3 nights in Feb 2024

10/10 Excellent

Alliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service
I didn’t like that the casino looked as if it was under construction or had some water damage , it smelled like water damage. Also it was way over priced for the room accommodations
Stayed 1 night in Feb 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Amy, Syracuse, NY 13207

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the specific travel need (work).
Stayed 5 nights in Feb 2024

10/10 Excellent

Rossanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, lots to do near by
Stayed 1 night in Feb 2024

10/10 Excellent

Mariella

Stayed 3 nights in Feb 2024