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Quality Inn & Suites, Santa Cruz Mountains

2.5 star property
Hotel perfectly located for exploring Ben Lomond

Choose dates to view prices

Photo gallery for Quality Inn & Suites, Santa Cruz Mountains

Outdoor pool
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Breakfast area
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Reviews
8.0

Very good

Popular amenities

  • Pool
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
9733 Highway 9, Ben Lomond, CA, 95005
  • Popular LocationRoaring Camp Railroads11 min drive
  • Popular LocationSanta Cruz Beach Boardwalk21 min drive
  • Popular LocationMystery Spot23 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)78 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4/10 Very good
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.3/10 Wonderful
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Historic Brookdale Lodge, Santa Cruz Mountains
Pet-friendly
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (638)
The price is CA $176
per night
CA $225 total
includes taxes & fees
19 Jun - 20 Jun
The Historic Brookdale Lodge, Santa Cruz Mountains

About the area

Ben Lomond

Heart of Ben Lomond.Within 6 miles (10 km) of this Ben Lomond hotel, you'll find Luminescence Healing Haven and Felton Covered Bridge Park. Henry Cowell Redwoods State Park and Roaring Camp Railroads are also within 6 miles (10 km).

What's nearby

  • Henry Cowell Redwoods State Park - 8 min drive
  • Roaring Camp Railroads - 11 min drive
  • Ocean Street - 17 min drive
  • Santa Cruz Beach Boardwalk - 21 min drive
  • Mystery Spot - 23 min drive

Getting around

  • San Francisco Intl. Airport (SFO) - 78 min drive

Restaurants

  • ‪McDonald's - ‬11 min drive
  • ‪Starbucks - ‬12 min drive
  • ‪Trout Farm Inn - ‬8 min drive
  • ‪Henflings Tavern - ‬7 min walk
  • ‪Taqueria Vallarta - ‬7 min drive

About this property

Quality Inn & Suites, Santa Cruz Mountains

Hotel perfectly located for exploring Ben Lomond
As a guest of Quality Inn & Suites, Santa Cruz Mountains, you'll find an outdoor pool, barbecue grills, and multilingual staff. WiFi and wired Internet are free in public spaces. Quality Inn & Suites, Santa Cruz Mountains also features tour/ticket assistance, a garden, and a picnic area. The hotel can provide concierge services and wedding services. Free self parking is available.

This Ben Lomond hotel is smoke free.

  • 25 guestrooms or units
  • 2 levels
  • 3 buildings
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
Quality Inn & Suites, Santa Cruz Mountains offers 25 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with king sofa beds. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ben Lomond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Microwave (on request)
  • Outdoor pool
  • Refrigerator
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • King sofa bed
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Santa Cruz Mountains
Quality Inn Santa Cruz Mountains Ben Lomond
Quality Santa Cruz Mountains
Quality Santa Cruz Mountains Ben Lomond
Quality Inn Suites Santa Cruz Mountains
Quality Inn & Suites, Santa Cruz Mountains Hotel
Quality Inn & Suites, Santa Cruz Mountains Ben Lomond
Quality Inn & Suites, Santa Cruz Mountains Hotel Ben Lomond

Quality Inn & Suites, Santa Cruz Mountains Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 281 out of 755 reviews" "
Rating 8 - Good. 286 out of 755 reviews" "
Rating 6 - Okay. 116 out of 755 reviews" "
Rating 4 - Poor. 41 out of 755 reviews" "
Rating 2 - Terrible. 31 out of 755 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very comfortable!
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, relaxing, friendly staff

10/10 Excellent

Sean

Stayed 2 nights in Dec 2023

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy and mostly quiet
Relatively peaceful stay. Check in was easy. The sheets were clean though visibly stained. The staff woke us up at 7am yelling outside the window. The blankets were not warm enough for the 30s F weather which is not horrible since there is a heater. However would be more comfortable with thicker materials at least being available in the closet if not on the bed. Office friendly on the phone though in person they glared at us until we greeted them. 4 star stay. All these things are the reasons why it wasn't 5 stars.
Stayed 1 night in Dec 2023

4/10 Poor

Alan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a dump. Outside stairs and area filthy. Really bare bones room with just one lamp and no desk type surface. Breakfast is a joke. The only thing hot available is toast or instant oatmeal. We'd have been better off at a motel 6 and not spent $300!
Stayed 1 night in Oct 2023

10/10 Excellent

Todd

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean. There is a castle next door
Stayed 5 nights in Oct 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Mimi

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Liked the site, but not the very used look of the property.
Stayed 2 nights in Oct 2023

2/10 Terrible

Bardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel in bad condition OVERALL, not maintenance been done in years! Great location, beautiful area
Stayed 2 nights in Sep 2023