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Hempstead House Hotel

4.0 star property
4-star boutique hotel with 2 restaurants

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Photo gallery for Hempstead House Hotel

Indoor pool, seasonal outdoor pool, sun loungers
Exterior
Deluxe Room, 1 Double Bed
Free daily English breakfast
Deluxe Room, 1 Double Bed | Garden view
Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Spa
  • Breakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
London Road, Bapchild, Sittingbourne, England, ME9 9PP
  • Popular LocationSittingbourne and Kemsley Light Railway4 min drive
  • Popular LocationLeeds Castle17 min drive
  • Popular LocationElmley National Nature Reserve24 min drive
  • AirportLondon (LGW-Gatwick)75 min drive

Similar properties

About the area

Sittingbourne

Sittingbourne retreat .Within 3 miles (5 km) of this Sittingbourne hotel, you'll find Sittingbourne Heritage Museum and Sittingbourne and Kemsley Light Railway. Milton Creek Country Park and AquaManda are also within 3 miles (5 km).

What's nearby

  • Sittingbourne and Kemsley Light Railway - 4 min drive
  • Kent Science Park - 7 min drive
  • Leeds Castle - 17 min drive
  • Elmley National Nature Reserve - 24 min drive
  • Whitstable Beach - 27 min drive

Getting around

  • Teynham Station - 3 min drive
  • Gatwick Airport (LGW) - 75 min drive

Restaurants

  • Empress of India - 3 min drive
  • The Yellow Stocks - 4 min drive
  • Dover Castle Inn - 3 min drive
  • Bp - 2 min walk
  • Rodmersham Village Coffee & Shop - 3 min drive

About this property

Hempstead House Hotel

4-star boutique hotel with 2 restaurants
Hempstead House Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 2519 square feet (234 square meters) and includes conference space. A seasonal outdoor pool, a sauna, and a library are also featured at the business-friendly Hempstead House Hotel. Free self parking is available.

This 4-star Sittingbourne hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2519 sq ft of conference space
  • 234 sq m of conference space
  • Built in 1850
  • English breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hempstead House Hotel offers 34 accommodations with coffee/tea makers and bathrobes. These individually decorated and furnished accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Polish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Children under 16 years old are not allowed in the fitness facilities, health club or pool.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.00 per night.
  • Cribs (infant beds) are available for GBP 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • The outdoor pool opens for the season in May.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hempstead House Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead House Hotel Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Hotel Hotel Sittingbourne

Hempstead House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 298 out of 476 reviews" "
Rating 8 - Good. 140 out of 476 reviews" "
Rating 6 - Okay. 27 out of 476 reviews" "
Rating 4 - Poor. 7 out of 476 reviews" "
Rating 2 - Terrible. 4 out of 476 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jan

Stayed 1 night in Feb 2024

2/10 Terrible

Patrick

Disliked: Staff & service, property conditions & facilities
Not having up-to date door keys to allow you to access the room I was unable to access my room on two occasions as when the staff had had to let me in with their master key because the keys would not read the door for two days. This has happened they had to give me an extra Metal key to open the door as the electronically key would not work, then the keythat the manager made me aware of that was 20 years old had snapped when I tried to open the door with the key the manager was very rude I felt very pushed distressed and wanted me to pay for this when I simply explained that I should not have been in the convenience of being in the situation where I had to use the key in the first place and I said you had pointed out that you have been using these keys for the last 20 years. Do you not think that they may have been worn due to wear and tear or a faulty key nevertheless I wouldn’t be in the situation, where I would have to use the key to open the door, if the electronic keys would work in the first place and had been up-to-date and not faulty I had found the this lady manager which was around 60 to 70 years old would blonde, curly kind of hair, very rude and very very arrogant. When I explained I would not be happy to pay £50 for a new key as I did not feel at fault also, she had she had pressed me quite a lot asking me squinting her eyes. Why did I not phone up and let them know about a dinner reservation when I politely explained something that came up and I was unable come
Stayed 2 nights in Feb 2024

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little spa hotel. Had the best massage and facial. So relaxing. Every member of staff I encountered were lovely and helpful. Nice little breakfast in the morning.
Stayed 1 night in Jan 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
We stayed for an evening, the facilities are nice, definitely needs more beds around the pool. The treatments were amazing and fantastic value which I highly recommend. It’s more an older couples retreat than for kids and thankfully we were an older couple.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable well appointed room. Has grown to quite a large hotel but retains a feeling of a small country house particularly in the old building. Nice pool & sauna facilities. Good breakfast included.
Stayed 1 night in Jan 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A warm welcome on a cold day.
As always our welcome was warm, friendly and very professional. The rooms were ready, clean, warm and very comfortable. Service throughout was attentive, friendly and professional. Thank you.
Stayed 1 night in Dec 2023

8/10 Good

DIANNE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in quiet location, great spa facilities and lovely restaurant. Room was very warm and not great sound proofing, we could clearly hear the guests in the next room using the loo which they did regularly throughout the night so we didn’t get a good nights sleep. No Prosecco in the restaurant which would have been very disappointing however it prompted me to try English sparkling wine which I never would have tried and it was delicious!! All in all a very pleasant stay and we will definitely return.
Stayed 1 night in Dec 2023

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star's ***** best hotel I have stayed in for a while no issues to be found like perfect all round
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay and eat whilst we were visiting family Staff were professional and helpful, rooms were great and the food was well prepared and tasty
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I had the most amazing stay in the Ashby suite room was luxurious everything you need to have a girls night in spa was amazing treatments so relaxing staff so friendly and helpful can not give enough praise thank you to all the staff
Stayed 1 night in Nov 2023