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Crystal Palace Boutique Hotel

4.0 star property
4-star hotel in Sofia City Center

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Photo gallery for Crystal Palace Boutique Hotel

Exterior
Lunch and dinner served
Executive Room
Lunch and dinner served
Reception
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Spa
    SpaSpa
  • Free WiFi
    Free WiFiFree WiFi
  • Parking available
    Parking availableParking available
  • Gym
    GymGym
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
14 Shipka Street, Sofia, 1504
  • Popular LocationBulgarian Parliament5 min walk
  • Popular LocationAlexander Nevski Cathedral7 min walk
  • Popular LocationSofia Central Mineral Baths19 min walk
  • AirportSofia (SOF)14 min drive

Room options

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night
Sofia Balkan Palace
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (931)
The price is CA $164
per night
CA $181 total
includes taxes & fees
2 Jul - 3 Jul
Sofia Balkan Palace

About the area

Sofia

Central Sofia getaway .With a stay at this Sofia City Center hotel, you'll be steps from Doctors’ Garden and Sofia University. Cyril and Methodius National Library of Bulgaria and Bulgarian Parliament are also within half a mile (1 km).

What's nearby

  • Sofia University - 2 min walk
  • Bulgarian Parliament - 5 min walk
  • Alexander Nevski Cathedral - 7 min walk
  • Sofia Central Mineral Baths - 19 min walk
  • National Palace of Culture - 5 min drive

Getting around

  • Sofia Central Station - 15 min drive
  • Serdika Station - 19 min walk
  • Sofia Airport (SOF) - 15 min drive

Restaurants

  • ‪Franco’s Pizza - ‬4 min walk
  • ‪Bar De Rouge - ‬1 min walk
  • ‪Градина Once Upon a Time Biblioteka - ‬2 min walk
  • ‪Кафе Бар Тони - ‬2 min walk
  • ‪Фабрика ДЪГА 2.0 - ‬4 min walk

About this property

Crystal Palace Boutique Hotel

4-star hotel in Sofia City Center
Crystal Palace Boutique Hotel offers its guests a sauna and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center, meeting rooms, and limo/town car service are available. Spa services, multilingual staff, and concierge services are also featured at the business-friendly Crystal Palace Boutique Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sofia hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2004
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crystal Palace Boutique Hotel offers 63 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

Bulgarian, English

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BGN 30 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: BGN 25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Sauna
  • Spa services
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Fitness facilities
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BGN 60.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BGN 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BGN 25 per person
  • Airport shuttle fee: BGN 60 per person (one-way)
  • Self parking fee: BGN 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BGN 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Palace Boutique
Crystal Palace Boutique Hotel
Crystal Palace Boutique Hotel Sofia
Crystal Palace Boutique Sofia
Crystal Boutique Hotel Sofia
Crystal Palace Boutique Hotel Hotel
Crystal Palace Boutique Hotel Sofia
Crystal Palace Boutique Hotel Hotel Sofia

Crystal Palace Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 209 reviews" "
Rating 8 - Good. 72 out of 209 reviews" "
Rating 6 - Okay. 11 out of 209 reviews" "
Rating 4 - Poor. 1 out of 209 reviews" "
Rating 2 - Terrible. 3 out of 209 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

John

Stayed 5 nights in Jan 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Keiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grandeur hotel in very convenient location
It is in the amazing location, in front of a park. In several minutes, you can walk to the cathedral, parliament, the University of Sofia (one block) and many cafes and restaurants. The hotel has the traditional value of a great hotel. Staff are properly attired. Furniture is solid wood. Brass handles in the washroom are all well polished shiny.
Stayed 3 nights in Sep 2023

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location..!!
Stayed 1 night in Sep 2023

10/10 Excellent

Keiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful receptions and very central to all places of interests. It’s only 5 minutes walk to Alexander cathedral and 10 minutes away from the buzzing Alexander Boulevard. The hotel is a bit dated and they charged for everything including water bottles. The bar could not offer all the alcoholic drinks offered on their drink menu. However, there are other bars very close by.
Stayed 2 nights in Aug 2023

10/10 Excellent

Milena, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was working perfectly. It’s not easy to find in Bulgaria
Stayed 3 nights in Jul 2023

10/10 Excellent

Richard

Stayed 2 nights in May 2023

10/10 Excellent

Angelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central value for money
People on the desk and the concierge was very friendly and helpful. Smiley and welcoming.
Stayed 1 night in Apr 2023