Hotel Hacienda Santana

3.0 star property
Family-friendly 3-star hotel with indoor pool

Room options

View all photos for Romantic Room

Romantic Room

Romantic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking

10/10 Exceptional
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Double Room Single Use

Traditional Double Room Single Use

Traditional Double Room Single Use

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Premier Room

Premier Room

Premier Room

  • Sleeps 2
  • 1 King Bed

View all photos for Design Room

Design Room

Design Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

9.4/10 Exceptional
  • 20.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

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Santuario Diegueño
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4.8 out of 5, Exceptional, (515)
The price is CA $184
per night
CA $207 total
includes taxes & fees
20 Jun - 21 Jun
Santuario Diegueño

About the area

Tecate

In historical district.You'll be within 3 miles (5 km) of Miguel Hidalgo Park and 25 miles (40 km) of U.S. Consulate General Tijuana. Presa Abelardo L. Rodriguez and Jamul Casino are also within 25 miles (40 km).

What's nearby

  • Nuestra Senora de Guadalupe Church - 4 min drive
  • Miguel Hidalgo Park - 5 min drive
  • Tecate Border - 5 min drive
  • La Madre Monument - 5 min drive
  • U.S. Consulate General Tijuana - 32 min drive

Getting around

  • Tijuana Intl. Airport (TIJ) - 38 min drive

Restaurants

  • Hotel Santana - 1 min walk
  • McDonald's - 4 min drive
  • SCYF Casa Social - 4 min drive
  • Tecate Cerveceria Oficina - 4 min drive
  • Tacos el Amigo - 4 min drive

About this property

Hotel Hacienda Santana

Family-friendly 3-star hotel with indoor pool
Hotel Hacienda Santana offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Hotel Hacienda Santana. Free self parking is available.

This 3-star Tecate hotel is smoke free.

  • 71 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Hotel Hacienda Santana offers 71 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes. Bathrooms include showers.

This Tecate hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:30 AM
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception

Things to do

  • Arcade/game room
  • Bike storage
  • Billiards/pool table
  • Fitness center
  • Hiking/biking trails
  • Indoor pool
  • Seasonal outdoor pool
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Stairway handrail height (inches): 50
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 50
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Griddle
  • Kitchenette
  • Mini-fridge

More

  • Access via exterior corridors
  • Free local calls
  • Free long-distance calls
  • Heated floors
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 900.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1600.00 per night
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500.00 per pet, per night
  • Rollaway bed fee: MXN 900.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • The seasonal pool will open in April and close in October.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Hacienda Santana Tecate
Hacienda Santana Tecate
Hacienda Santana
Hotel Hacienda Santana Hotel
Hotel Hacienda Santana Tecate
Hotel Hacienda Santana Hotel Tecate

Hotel Hacienda Santana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 421 out of 579 reviews" "
Rating 8 - Good. 109 out of 579 reviews" "
Rating 6 - Okay. 26 out of 579 reviews" "
Rating 4 - Poor. 5 out of 579 reviews" "
Rating 2 - Terrible. 18 out of 579 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

maria

Travelled with partner
Liked: Amenities
The hotel is beautiful clean. Only is noise out side .
Stayed 1 night in May 2024

10/10 Excellent

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful inside
Stayed 2 nights in May 2024

2/10 Terrible

Sandra

Disliked: Staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Joceline

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in at 3pm. They move my stuff out of my room, don’t notify you and then proceed to give my room to someone else at 5pm. They don’t give me a different room and then refuse to give a refund. Mind you, I booked this hotel 3-4 weeks prior to the event i was going to.
Stayed 1 night in Feb 2024

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2024

10/10 Excellent

Oscar, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, clean, comfortable. Free breakfast included, chilaquiles and eggs, coffee, very tasty. Guests just need to follow the no smoking in the rooms rule as someone decided to smoke at 1 am and the smoke alarm went off. My third stay here
Stayed 1 night in Feb 2024

8/10 Good

adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio y habitacion todo exelente Personal muy Hamables y servicial.
Stayed 1 night in Feb 2024

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great and the customer service as well. The breakfast was simple but delicious
Stayed 1 night in Feb 2024

10/10 Excellent

Rogelio

Liked: Cleanliness
Cortecia y la amabilidad como es El hotel
Stayed 1 night in Feb 2024

10/10 Excellent

FELIX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place I will stay again
Stayed 3 nights in Jan 2024