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Crowne Plaza Vinh Yen City Centre, an IHG Hotel

5.0 star property
5-star luxury hotel perfect for exploring Vinh Yen

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Photo gallery for Crowne Plaza Vinh Yen City Centre, an IHG Hotel

Premium Room, 2 Single Beds (Residence)
Breakfast, lunch and dinner served
Point of interest
Premium Room, 2 Single Beds (Residence)
Lobby lounge
Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
NO. 396 ME LINH STREET, LIEN BAO WARD AND KHAI QUANG WARD VINH, Vinh Yen, 00000
  • Popular LocationVac Lake14 min walk
  • Popular LocationTam Dao National Park14 min drive
  • Popular LocationThiền viện Trúc lâm Tây Thiên23 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)40 min drive

Room options

View all photos for Premium Room

Premium bedding, free minibar items, in-room safe, desk

Premium Room

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, free minibar items, in-room safe, desk

Standard Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, free minibar items, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Accessible (Club Access)

Club Room, 2 Single Beds, Accessible (Club Access)

Club Room, 2 Single Beds, Accessible (Club Access)

  • 73 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Balcony (Residence)

Premium bedding, free minibar items, in-room safe, desk

Premium Room, 1 King Bed, Balcony (Residence)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, free minibar items, in-room safe, desk

Standard Room, 2 Single Beds

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Mountain View (Residence)

Premium bedding, free minibar items, in-room safe, desk

Suite, 1 Bedroom, Mountain View (Residence)

  • 66 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Club Access Residence)

Premium bedding, free minibar items, in-room safe, desk

Club Suite, 1 Bedroom (Club Access Residence)

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Balcony (Residence)

Premium bedding, free minibar items, in-room safe, desk

Premium Room, 2 Single Beds, Balcony (Residence)

  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Residence)

Premium bedding, free minibar items, in-room safe, desk

Premium Room, 2 Single Beds (Residence)

  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Accessible (Club Access)

Club Room, 1 King Bed, Accessible (Club Access)

Club Room, 1 King Bed, Accessible (Club Access)

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View (Residence)

Premium bedding, free minibar items, in-room safe, desk

Premium Room, 1 King Bed, Mountain View (Residence)

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Residence)

Premium bedding, free minibar items, in-room safe, desk

Premium Room, 1 King Bed (Residence)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, free minibar items, in-room safe, desk

Standard Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible (Club Access)

Club Suite, 1 King Bed, Accessible (Club Access)

Club Suite, 1 King Bed, Accessible (Club Access)

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible, View (Vinh Yen View, Club Access)

Club Suite, 1 King Bed, Accessible, View (Vinh Yen View, Club Access)

Club Suite, 1 King Bed, Accessible, View (Vinh Yen View, Club Access)

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Vinh Yen

Central Vinh Yen getaway .Stay at this Vinh Yen hotel and you'll be within 9 miles (15 km) of Tam Dao National Park and 16 miles (25 km) of Thiền viện Trúc lâm Tây Thiên.

What's nearby

  • Vac Lake - 14 min walk
  • Tam Dao National Park - 14 min drive
  • Tam Dao Church - 21 min drive
  • Thiền viện Trúc lâm Tây Thiên - 23 min drive
  • Hoan Kiem Lake - 41 min drive

Getting around

  • Ga Vinh Yen Station - 5 min drive
  • Noi Bai Intl. Airport (HAN) - 44 min drive

Restaurants

  • Cafe Karaoke Gốc Vừng - 3 min drive
  • Liberty Coffee - 2 min drive
  • Coffee & Tea - 3 min drive
  • New Style Cafe - 3 min drive
  • Đồ nướng cổng chợ - 3 min drive

About this property

Crowne Plaza Vinh Yen City Centre, an IHG Hotel

5-star luxury hotel perfect for exploring Vinh Yen
Crowne Plaza Vinh Yen City Centre, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 9688 square feet (900 square meters) and includes a conference center. A sauna, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza Vinh Yen City Centre, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Vinh Yen hotel.

  • 1 building
  • 170 guestrooms or units
  • 23 levels
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Lockers available
  • Bar or lounge
  • Dining venue
Crowne Plaza Vinh Yen City Centre, an IHG Hotel offers 170 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Vinh Yen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, German, Japanese, Vietnamese

Property amenities

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch Smart TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Vinh Yen City Centre, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza Vinh YEN City Centre
Crowne Plaza Vinh Yen City Centre an IHG Hotel
Crowne Plaza Vinh Yen City Centre, an IHG Hotel Hotel
Crowne Plaza Vinh Yen City Centre, an IHG Hotel Vinh Yen
Crowne Plaza Vinh Yen City Centre, an IHG Hotel Hotel Vinh Yen

Crowne Plaza Vinh Yen City Centre, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 33 reviews" "
Rating 8 - Good. 2 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staffs but worst meal.
All the female staffs are much kind & friendly. It's appreciate. But the breakfast was terrible. Not good quality and no choice to enjoy. It's due to not many guest stay in the hotel. Just consider to dave cost for meal then happen this teribble meal status. The hotel need to consider how to have many guest in stable and need to level to the meal service.
Stayed 1 night in Jan 2024

10/10 Excellent

Man Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious and comfortable room. Staff are very helpful and friendly. Highly recommended.
Stayed 8 nights in Dec 2023

6/10 Okay

Bhawna

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Our time at Crowne Plaza had some good moments and a few bumps along the way. Booking through Expedia caused confusion about airport pick-up, especially important for families like ours with a little one. When we arrived, our room had a broken air conditioner, and even though there was a control in the room, it didn't work. We ended up using fans for the night, which wasn't great. The next morning, though, breakfast was fantastic and made up for the rough night. We had to bring up the air conditioning issue ourselves, and the hotel manager was helpful. They offered us a massage and a ride to the airport to make up for the inconvenience. Despite a broken mini-bar, the staff was friendly and arranged taxis for us. Overall, the hotel has potential, especially with its friendly staff and good food. But better communication about services and fixing room issues without guests having to ask would make it a much better experience. Thanks
Stayed 3 nights in Dec 2023

10/10 Excellent

Preetam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this in error thinking it was in Hanoi. But Hanoi is about hour taxi ride from there. Luckily, the hotel was brilliant and we visited the most beautiful Monastery high in mountains, beautiful lake and the stunning village where the clouds touch the buildings as it’s so high up , tam dao. These turned out to be our fav places !’ The hotel , staff, food, service is immaculate! Also have lovely outdoor pool and jacuzzi’. We found out it’s mainly a business hotel but we loved every min of our safe! Stunning hotel !
Stayed 2 nights in Sep 2023

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's Service and then there's Hospitality. Crown Plaza hit all marks. The hotel decor is modern with beautiful clean lines. I came to play as much golf in 4 days. My, helped with my golf and transportation. The bellmen were always on time to get my golf bag. Restaurant staffs were always attentive. Breakfast spread was always plentiful. Lunch and dinner menus are diverse with international flavors. My large room was beautiful. I was sick for the last part of my stay and they made ginger lemon honey tea and gave me some medication. Thuy was very attentive and concerned about my well-being. Having said all that, the hospitality part means a lot to me so I'm going to mention everyone's name that made my trip memorable. Restaurant staffs: Ms.Linh, Mr.Khanh, Ms.Yen, Mr.Minh, Mr.Duan, Ms.Huyen, Ms.The, Ms.Thao, Ms.Uyen and Ms. Thuy. Front Desk: My, Lam, Tung, Hai, Son, Quynh, Duong, Minh Anh, Quoc Anh. Thank you to all ❤️
Stayed 2 nights in Sep 2023

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff are amazing, the food is great, they have lots of different options for breakfast which was fabulous. We had club access which I would highly recommend. Again, the staff can't do enough for you, they made our stay amazing, I would highly recommend this hotel above all others, thank you crown plaza for making our stay so wonderful.
Stayed 7 nights in Jul 2023

10/10 Excellent

Paul John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Yoke Kieng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful new 5 Star hotel
Hotel very new, opened in November 2022 and very clean. The bed was very comfortable but the pillows were too soft. However, the breakfast buffet was the same everyday with one or two variations. The duty manager, Mr Minh Ahn greeted us on arrival and showed us where the gym and spa was located. He also helped arranged our transportation locally and to Sapa. Very good service and care taken during our stay.
Drink at Club lounge
Club lounge on 22nd floor
Stayed 5 nights in Feb 2023

10/10 Excellent

chunsung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Hiroyuki

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応素晴らしい
Stayed 2 nights in Dec 2023