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Helnan Phønix Hotel

4.0 star property
4-star hotel near Aalborg Historical Museum

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Photo gallery for Helnan Phønix Hotel

Banquet hall
Family Quadruple Room
Lobby sitting area
Breakfast area
Breakfast area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym
  • Parking available
  • Business services
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Vesterbro 77, Aalborg, DK-9000
  • Place, Aalborg Historical Museum
    ‪1 min walk‬
  • Place, Budolfi Cathedral
    ‪3 min walk‬
  • Place, Jomfru Ane Gade
    ‪4 min walk‬
  • Airport, Aalborg (AAL)
    ‪10 min drive‬

Room options

View all photos for Triple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

8.8 out of 10
Excellent
(26 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

7.8 out of 10
Good
(44 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

View all photos for Junior Room, 1 Double Bed

Junior Room, 1 Double Bed

Junior Room, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room

8.2 out of 10
Very good
(22 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Single Beds

Double Room, 2 Twin Beds

8.4 out of 10
Very good
(51 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Single Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the area

Aalborg

Aalborg Centrum stay.A stay at this Aalborg Centrum hotel places you steps from Aalborg Historical Museum and within a 5-minute walk of Budolfi Cathedral. Jomfru Ane Gade and Jens Bangs Stenhus are also within half a mile (1 km).

What's nearby

  • Aalborg Historical Museum - 1 min walk - 0.2 km
  • Budolfi Cathedral - 3 min walk - 0.3 km
  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Jens Bangs Stenhus - 4 min walk - 0.4 km
  • Aalborg Harbour - 7 min walk - 0.6 km

Getting around

  • Aalborg Station - 10 min walk
  • Aalborg (AAL) - 14 min drive

Restaurants

  • ‪La Bontá - ‬2 min walk
  • ‪Café Friends - ‬2 min walk
  • ‪Azzurra - ‬2 min walk
  • ‪D'Wine Bar - ‬1 min walk
  • ‪Nam - ‬2 min walk

About this property

Helnan Phønix Hotel

4-star hotel near Aalborg Historical Museum
As a guest of Helnan Phønix Hotel, you'll find a fitness center, a terrace, and multilingual staff. Public spaces have free WiFi. The business-friendly Helnan Phønix Hotel also features tour/ticket assistance, room service (during limited hours), and a television in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Aalborg hotel is smoke free.

  • 224 guestrooms or units
  • 5 levels
  • 3 buildings
  • Meeting rooms
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Helnan Phønix Hotel offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Milling Hotel Gestus
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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Parking available
4.2 out of 5, Very good, 1,238 reviews
The price is CA $129
CA $162 total
includes taxes & fees
Jun 7 - Jun 8
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (DKK 100 per day)
  • Limited onsite self parking

Things to do

  • Gym
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 300.0 per day.
  • Cribs (infant beds) are available for DKK 200.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: DKK 100 per day
  • Crib (infant bed) fee: DKK 200.0 per night
  • Rollaway bed fee: DKK 300.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix

Helnan Phoenix Aalborg

Helnan Phoenix Hotel

Helnan Phoenix Hotel Aalborg

Phønix Hotel Aalborg

Phønix Aalborg

Phønix

Helnan Phønix Hotel Aalborg

Helnan Phønix Aalborg

Helnan Phønix

Helnan Phønix Hotel Hotel

Helnan Phønix Hotel Aalborg

Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

How close is Helnan Phønix Hotel to the airport?

Helnan Phønix Hotel is 3.8 mi (14-min drive) away from the Aalborg (AAL) airport, the closest popular airport to the property.

How much does it cost to stay at Helnan Phønix Hotel?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Helnan Phønix Hotel on Jun 30, 2026 start from CA $186, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Helnan Phønix Hotel have an airport shuttle?

Airport shuttle services are not available at Helnan Phønix Hotel.

Does Helnan Phønix Hotel offer free breakfast?

Helnan Phønix Hotel does not offer free breakfast.

Is there a casino at Helnan Phønix Hotel?

No, there is no casino at this hotel.

What time is check-in at Helnan Phønix Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Helnan Phønix Hotel?

Free parking is not available at this hotel. Self parking is available for DKK 100 per day.

Does Helnan Phønix Hotel have a pool?

Helnan Phønix Hotel does not have a pool.

Does Helnan Phønix Hotel have a spa?

There are no spa services available at this hotel.

How close is Helnan Phønix Hotel to downtown Aalborg?

Helnan Phønix Hotel is 0.2 mi away from Aalborg.

Helnan Phønix Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 711 out of 1896 reviews
Rating 8 - Good. 763 out of 1896 reviews
Rating 6 - Okay. 287 out of 1896 reviews
Rating 4 - Poor. 91 out of 1896 reviews
Rating 2 - Terrible. 44 out of 1896 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gitte

Liked: Cleanliness, staff & service
Nice staff and location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities
Cheap, clean and nice staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service
Nice staff and overall nice place for a quick layover.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anne-Mette

Liked: Cleanliness, staff & service, amenities
Great room, nice staff and and the hotel is very well located.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Finn

Liked: Cleanliness, staff & service, amenities
Would be nice if there was some sausages at the breakfast
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anne-Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast, good variety. Ok parking. Very nice staff! ☀️
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Cesar

Liked: Cleanliness, amenities
The hotel is good for one night stay but the elevator is quite old and doesnt look too strong so I didn’t use it. The beds are quite small as well, but the hotel in general and the room were clean and quite
Stayed 1 night in Feb 2026
Verified

8/10 Good

Henrik

Liked: Cleanliness, staff & service, amenities
👍
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Had parking right behind us and good breakfast! Good location .
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

gary

Liked: Staff & service
Basic hotel good location
Stayed 1 night in Jul 2025
Verified

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my friends like the breakfast. Nice and comfy room
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Vibeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent bed and improved quality of breakfast buffet
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Nov 2025
Verified

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine hotel

Fine hotel in the center of Aalborg, recommended.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to check in and check out. Really nice room with comfy bed. Deliciouos breakfast
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Lars

Liked: Staff & service
Decent 3 star property
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Big room for the three of us. Good breakfast!
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Åse

Liked: Cleanliness
Ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vibeke B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Place

Thats a very nice place and a nice receptionist interested in the custumer. Breakfast very good Close to everything in the City
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Birgitte

Liked: Cleanliness, staff & service, amenities
What used to be an elegant old hotel, has been completely gutted of practically all original charm and beauty. It is now an entirely non-descript chain hotel. Location is good and breakfast buffet okay, but don’t expect anything but a non-descript chain hotel.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Jens

Liked: Staff & service, amenities
Great location, friendly staff. The hotel is a bit dated and we had an issue with the sink.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Yes
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Konstantin

Liked: Staff & service
Disliked: Amenities
Expected more from a 4 star hotel. Room was clean, but did not live up to expectations, the entire hotel needs to be renovated. Restaurant and breakfast nothing special, they ran out of selected dishes.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Christian

Liked: Property conditions & facilities
A room towards the Main Street was quite noisy at night.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Benjamin

Liked: Staff & service
This hotel clearly has a problem with heating. I´ve stayed there 4 times over the past month (January/February), and so far I´ve only stayed in one room that had sufficient heating. Most window and terrasse-doors allow for cold air to enter simply because the arent installed properly. The building and rooms are old and generally needs to be renovated. On the other hand, the rooms are in average 20-25% cheaper than other hotels in the city. Staff members are always very helpfull and the hotel is right in the center of the city.
Stayed 2 nights in Feb 2026