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citizenM Amstel Amsterdam

Property class: 4
4-star hotel near Dam Square

Choose dates to view prices

Photo gallery for citizenM Amstel Amsterdam

A multi-story building with a brick facade, large windows, and a tree in front.
A bartender preparing a drink at a bar with a modern interior, large windows, and a view of the cityscape.
A modern interior with teal and gray seating, a bookshelf, and a vibrant ceiling mural.
A breakfast bar with a variety of food items and condiments, a seating area with a green chair, and a kitchen area with hanging lights.
A modern hotel lobby with a teal sofa, black leather chairs, a wooden coffee table, and a red stool.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Place, Royal Theater Carre
    ‪3 min walk‬
  • Place, ARTIS
    ‪10 min walk‬
  • Place, Rembrandt Square
    ‪13 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern bedroom with a large bed, a bedside table with a lamp, and a view of the outdoors through a large window.

Room, 1 King Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A modern bedroom with a large bed, a bedside table with a lamp, and a view of the outdoors through a large window.

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

A modern hotel room with a bed, desk, and chair, a large window with a city view, and a mounted TV.

Room, 1 Double Bed

  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern hotel room with a bed, a bedside table, a built-in telephone, and a window with a view of trees.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Amsterdam

Heart of Amsterdam.Your stay at this Amsterdam City Centre hotel places you within 2 miles (3 km) of Dam Square and Van Gogh Museum. Rijksmuseum and Vondelpark are also within 2 miles (3 km).

What's nearby

  • Royal Theater Carre - 3 min walk - 0.3 km
  • ARTIS - 10 min walk - 0.9 km
  • Rembrandt Square - 13 min walk - 1.1 km
  • Flower Market - 17 min walk - 1.5 km
  • Dam Square - 5 min drive - 2.2 km

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Amsterdam Airport Schiphol (AMS) - 29 min drive

Restaurants

  • ‪Bakhuys Amsterdam - ‬1 min walk
  • ‪The Breakfast Club - ‬7 min walk
  • ‪Mama Makan - ‬5 min walk
  • ‪Bar Lempicka - ‬1 min walk
  • ‪Five Ways Oost - ‬6 min walk

About this property

citizenM Amstel Amsterdam

4-star hotel near Dam Square
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Amstel Amsterdam also features multilingual staff, express check-in, and express check-out.

This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • Built in 1928
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

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Room, 1 Queen Bed (Resident Room)
Ruby Emma Hotel Amsterdam By IHG
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  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
4.6 out of 5, Wonderful, 1,962 reviews
The price is CA $137
CA $183 total
includes taxes & fees
Sep 27 - Sep 28
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPad
  • iPod dock
  • Smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 29

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20.50 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel

citizenM Amstel Hotel

citizenM Amstel

citizenM Amstel Amsterdam Hotel

citizenM Amstel Amsterdam Amsterdam

citizenM Amstel Amsterdam Hotel Amsterdam

Frequently asked questions

How close is citizenM Amstel Amsterdam to the airport?

CitizenM Amstel Amsterdam is 13.2 mi (29-min drive) away from the Amsterdam Airport Schiphol (AMS) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Amstel Amsterdam?

As of Sept 19, 2026, prices found for a 1-night stay for 2 adults at citizenM Amstel Amsterdam on Sept 20, 2026 start from CA $224, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Amstel Amsterdam have an airport shuttle?

Airport shuttle services are not available at citizenM Amstel Amsterdam.

How close is citizenM Amstel Amsterdam to the beach?

This hotel is 9.8 mi (26-min drive) from Blijburg Beach.

Does citizenM Amstel Amsterdam offer free breakfast?

Free breakfast isn’t provided at citizenM Amstel Amsterdam, but buffet breakfast is offered for a fee of EUR 20.50 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at citizenM Amstel Amsterdam?

No, there is no casino at this hotel, but Holland Casino (4-min drive) is nearby.

What time is check-in at citizenM Amstel Amsterdam?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM Amstel Amsterdam?

Free parking is not available at this hotel.

Does citizenM Amstel Amsterdam have a pool?

CitizenM Amstel Amsterdam does not have a pool.

Does citizenM Amstel Amsterdam have a restaurant?

CitizenM Amstel Amsterdam is home to canteenM, which features brunch.

Does citizenM Amstel Amsterdam have a spa?

There are no spa services available at this hotel.

How close is citizenM Amstel Amsterdam to downtown Amsterdam?

CitizenM Amstel Amsterdam is 1 mi away from Amsterdam.

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 749 out of 940 reviews
Rating 8 - Good. 141 out of 940 reviews
Rating 6 - Okay. 31 out of 940 reviews
Rating 4 - Poor. 11 out of 940 reviews
Rating 2 - Terrible. 8 out of 940 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff and great location!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a weekend. We liked the breakfast bar too!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

THEODORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff with a unique and convenient check-in process. The rooms were comfortable, with big automated windows, which was quite cool. The location was ideal as well.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel. Room is small but has all of the things you would need including an extremely comfy bed!!!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place to stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, amenities
Absolutely excellent location and staff. Beautiful hotel with unique creative appeal
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jmera

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Thi Phuong

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean I have very good time to stay there
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Tewfik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful as always and super friendly staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, room was spotless and the breakfast was fantastic
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and hotel was well located. Bathroom was a bit strange with a semi see through cubicle in the main bedroom, and the sink being in the main bedroom.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service
Beautiful
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was totally electric blinds tv light all from I pads loved it!!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Karim

Liked: Cleanliness, amenities, property conditions & facilities
Clean and amazing staff
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is top notch for tourist or business travelers. There is a metro and public transportation stops literally in front of the Hotel, great restaurants around the location. The staff is incredible, super friendly, so helpful and made our stay incredible. The rooms are good size, the bed is wonderful, shower is roomy and the tech is there. Will come back for sure.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jamison

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, comfortable bed, and excellent service. Will definitely stay here again.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Faiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport links
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Eduardo Adrian

Liked: Cleanliness, staff & service, amenities
Great location, staff was helpful and room In very good state
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Hoi Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Location is lovely Room is tiny and there is barely anywhere to put the luggage - hotel recommended to put it in the drawer under the bed, but that’s quite a bit of work if your luggage is heavy and of bigger size. The iPad-controlled lighting is amazing. Price is at higher side comparing to the size of the room, but a very cosy stay overall.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Rikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, great location and enjoyed my stay
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are tiny, but had everything we needed for a short stay.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 9 nights and loved the convenient location to the canals, transit, and neighborhood. Our room was very clean, trendy, and we reallt enjoyed our stay.
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Very modern, new and clean hotel. Friendly staff. Conveniently located near the metro and 3 stoos away from city centre.
Stayed 2 nights in Jan 2026