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citizenM Amstel Amsterdam

4.0 star property
4-star hotel near Van Gogh Museum

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Photo gallery for citizenM Amstel Amsterdam

Exterior
Lobby sitting area
Lobby sitting area
Premium bedding, pillowtop beds, in-room safe, desk
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Place, Royal Theater Carre
    ‪3 min walk‬
  • Place, ARTIS
    ‪9 min walk‬
  • Place, Rembrandt Square
    ‪13 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Amsterdam

Heart of Amsterdam.Your stay at this Amsterdam City Centre hotel places you within 2 miles (3 km) of Van Gogh Museum and Dam Square. Rijksmuseum and Leidseplein are also within 2 miles (3 km).

What's nearby

  • Royal Theater Carre - 3 min walk - 0.3 km
  • ARTIS - 9 min walk - 0.8 km
  • Rembrandt Square - 13 min walk - 1.1 km
  • Rembrandt House Museum - 14 min walk - 1.2 km
  • Dam Square - 4 min drive - 1.9 km

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Amsterdam Airport Schiphol (AMS) - 29 min drive

Restaurants

  • ‪Bakhuys Amsterdam - ‬1 min walk
  • ‪Bar Lempicka - ‬1 min walk
  • ‪Zoku - ‬5 min walk
  • ‪Mama Makan - ‬5 min walk
  • ‪Yusu - ‬5 min walk

About this property

citizenM Amstel Amsterdam

4-star hotel near Van Gogh Museum
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Amstel Amsterdam also features multilingual staff, express check-in, and express check-out.

This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • Built in 1928
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Refrigerator on request

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPad
  • iPod dock
  • Smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 709 out of 885 reviews
Rating 8 - Good. 129 out of 885 reviews
Rating 6 - Okay. 29 out of 885 reviews
Rating 4 - Poor. 10 out of 885 reviews
Rating 2 - Terrible. 8 out of 885 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sung

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and professional! Local transportation (tram & metro) were in front of the property. Secured building and elevator access with room keys felt safe and iPad control of all room functions were nice. Very good Amsterdam stay!
Stayed 5 nights in Dec 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel. Very pleasant, helpful staff especially Sandi who go above n beyond. Fantastic bar which is open 24/7 for food n drink. Comfy clean rooms. Situated very close to trams n Metro Rail……….Highly recommend
Stayed 4 nights in Dec 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 9 nights and loved the convenient location to the canals, transit, and neighborhood. Our room was very clean, trendy, and we reallt enjoyed our stay.
Stayed 9 nights in Nov 2025

10/10 Excellent

Jmera

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Nov 2025

8/10 Good

Nikeisha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were very helpful. Has everything you need. Anything more would be too much! Fun using the iPad.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
Customer service and amenities of room
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabrielle

Stayed 3 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff. Comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo Adrian

Liked: Cleanliness, staff & service, amenities
Great location, staff was helpful and room In very good state
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just what I expect from CitizenM. The hotel itself being lovely. The room as good as always. The staff are really excellent, always making you feel welcome, both on arrival and check out, plus at the bar after a long day exploring. The hotel is in a great location within easy walking distance of most important sights in Amsterdam
Stayed 6 nights in Sep 2025

10/10 Excellent

Silje

Liked: Cleanliness, staff & service, amenities
Clean, simple to check in and out. Plus’s you can regulate the light, blinds and temperature simple by one iPad
Stayed 2 nights in Nov 2025

10/10 Excellent

Ethan Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, the room was very comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place to stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Nathalie, Castle Rock

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and very helpful. Everyone was so friendly and welcoming. Great location right next to the metro and tram. Perfect stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Sara

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great stay except - the room could have been cleaned better. I was exhausted from an overnight flight so I didn;t bother asking for a different room. The shelving around the bed needed a good wipe down and there were a few hairs in between the fitted sheet and bed covering.
Stayed 2 nights in Oct 2025

10/10 Excellent

Todd

Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Room was on the minimalist side with high tech features. Quiet, comfortable and cosy. Blackout curtains aided sleep and the hotel has Metro and tram stops close. Staff extremely friendly and the whole experience was enjoyable. Would definitely recommend it for a short stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Calvin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little property, modern and chic, centrally located and within walking distance/transportation of Centraal/most tourist and museum hot spots. The controls in the room were high tech which may be a bit tough for some people, but we didn't mind.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamison

Stayed 2 nights in Oct 2025

10/10 Excellent

Jamison

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, comfortable bed, and excellent service. Will definitely stay here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Debbie

Stayed 2 nights in Oct 2025