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4.4 out of 5

"I found a hair on my bed but besides that thank you for letting me stay " More

By a verified traveller on Sun 18 Feb 2024

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Hotel Description

3.5-star hotel near Boch Center

South End stay

With a stay at this South End hotel, you'll be within half a mile (1 km) of Boch Center and 2 miles (3 km) of Newbury Street. Boston Common and Copley Place are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A terrace, a snack bar/deli, and a library are also on offer.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

AC Hotel by Marriott Boston Downtown ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for AC Hotel by Marriott Boston Downtown

Everyone (10) Couples (4) Family (4)
2 out of 5
WIFI NOT WORKING. POOR INTERNET SERVICE PROVIDER FOR THIS HOTEL. WIFI problems for several consecutive days. All reported by onsite tech to the service provider who refuses to determine root cause and fix the issue. Terrible!

Posted by , from Endicott on 29 Mar. 2024

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Comment from Hotel Management

30 Mar. 2024 by Damien Delaunay - AC Hotel Boston Downtown

Dear James,Thank you for sharing your feedback. We apologize for the Wifi issue you had while staying with us. We are in contact with our internet provider to open an incident.Once again we are sorry for falling short on your expectations.

5 out of 5
I found a hair on my bed but besides that thank you for letting me stay

Posted by on 18 Feb. 2024

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Comment from Hotel Management

18 Feb. 2024 by Dawn

Thank you for your feedback. I truly apologize we did not meet your standards. We are putting the necessary action in place to prevent this from occurring in the future. I hope that you will stay with us if your travels bring you back to Boston.

4 out of 5
Convenient location to South Boston, comfortable room appointments. Valet only parking is pricey, so would suggest public transportation.

Posted by , from LOVELAND on 7 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by Damien DELAUNAY - General Manager

Dear John,Thank you very much for staying with us and sharing your experience. We highly appreciate the feedback.SincerelyDamien Delaunay

5 out of 5
Very nice property !! Friendly safe and quick check in. I came in earlier than expected and they were very accommodating. The room was great and the bathroom was perfect.

Posted by on 26 Jun. 2023

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Comment from Hotel Management

26 Jun. 2023 by Dawn

We know you have options and we’re delighted that you chose to stay with us! Your feedback is truly appreciated and we look forward to your next visit.

5 out of 5

Posted by on 5 Jun. 2023

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Comment from Hotel Management

15 Jun. 2023 by Shea

Dear Mojisola, Thank you for your review. We are happy to hear you enjoyed your stay with us and we hope you stay with us again in the near future. Sincerely, AC Hotel by Marriott Boston Downtown

4 out of 5

Posted by on 12 May 2023

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Comment from Hotel Management

15 Jun. 2023 by Shea

Dear Brian, Thank you for your review! We are pleased to hear you enjoyed your stay with us. We hope you visit us again!

4 out of 5

Posted by on 15 Apr. 2023

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Comment from Hotel Management

15 May 2023 by Damien DELAUNAY - General Manager

Dear Angela,Thank you for your feedback. It is much appreciated.We hope to welcome you very soon.All the bestDamien DelaunayGeneral Manager

3 out of 5

Posted by on 21 Mar. 2023

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Comment from Hotel Management

22 Apr. 2023 by Damien DELAUNAY - General Manager

Dear Carlo Joseph,Thank you for staying at the hotel. We cannot wait to welcome you again at the hotel

2 out of 5
Nothing in the add said anything having a fee to park

Posted by on 14 Feb. 2023

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Comment from Hotel Management

15 Feb. 2023 by Tash

Hello Jacqueline,Thank you for review. We are sorry that you were not aware on our site about the fee to park at the hotel. We will make sure this is better communicated.

5 out of 5
Very friendly staff, attractive hotel, great location

Posted by on 15 May 2022

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Comment from Hotel Management

20 May 2022 by Damien DELAUNAY - General Manager

Dear Samantha, Thank you for staying with us and your great feedback. We appreciate a lot your comments. We hope to host you again when visiting Boston. All the best, Damien DELAUNAY General Manager AC Hotel Boston Downtown

About the AC Hotel by Marriott Boston Downtown

Location 225 Albany St, Boston, MA 02118

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a library, and a terrace are also featured at the business-friendly AC Hotel by Marriott Boston Downtown. Parking is available for a fee. This 3.5-star Boston hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2018
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: South Station (1.3 km / 0.8 mi)
  • Metro station: Broadway Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

AC Hotel by Marriott Boston Downtown offers 205 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Boston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided once per stay.

  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

AC Lounge - Onsite lobby lounge.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0015160351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • State tax ID - C0015160351
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21–25 per person
  • Valet parking fee: USD 62 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AC Hotel Marriott Boston Downtown
  • AC Marriott Boston Downtown
  • Ac By Marriott Boston Boston
  • AC Hotel by Marriott Boston Downtown Hotel
  • AC Hotel by Marriott Boston Downtown Boston
  • AC Hotel by Marriott Boston Downtown Hotel Boston

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.