For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Your stay at this East Boston hotel places you within 3 miles (5 km) of New England Aquarium and Faneuil Hall Marketplace. Long Wharf and Boston Harbor are also within 3 miles (5 km).
Free shuttle, breakfast
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and free airport shuttle. Enjoy the gym and perks like free train station pick-up.
MP3 docks, WiFi
Featuring conveniences like living rooms and refrigerators, the 282 guestrooms also offer MP3 docks and LCD TVs with cable channels. Other amenities include WiFi, wired Internet, and microwaves.
Embassy Suites Boston Logan Airport ratings based on 65 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Embassy Suites Boston Logan Airport
Everyone (31)Couples (7)Family (27)
4 out of 5
Wish they still serve food after 9pm.
Posted by Cristina on 28 Nov. 2021
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5 out of 5
Easy access to Airport & subway station. Nice & Helpful staff. I just didn't like no maid service. All & all a great stay.
Posted by David on 16 Nov. 2021
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Comment from Hotel Management
17 Nov. 2021
by Customer Service
Thank you for leaving us this fabulous review, David!
We're so glad you had such an enjoyable time with us at Embassy Suites by Hilton Boston at Logan Airport! We care deeply about the comfort and satisfaction of our guests so it's wonderful you appreciated our central location. We love seeing our guests take advantage of our proximity to so many excellent attractions.
We look forward to hosting you again for yet another unforgettable stay!
2 out of 5
Parking was a huge surprise, $60 per vehicle is outrageous. We didn't know this upfront and brought 2 vehicles, so parking alone was $120 (about 2/3 the cost of the room). I talked to hotel staff to ask for leniency, but they could not offer any help. I will not be staying here again because of this.
Posted by Anthony on 13 Nov. 2021
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Comment from Hotel Management
14 Nov. 2021
by Customer Service
We appreciate your feedback, Anthony.
It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the appropriate members of our team moving forward.
We hope for the chance to host you again soon for a more positive experience.
5 out of 5
Great location and transportation option. Great breakfast.
Posted by David on 2 Nov. 2021
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Comment from Hotel Management
3 Nov. 2021
by Customer Service
We're glad you enjoyed your stay, David!
It's great you loved your accommodations and had an amazing time at Embassy Suites by Hilton Boston at Logan Airport. We're also happy to know you were pleased with our deliciou breakfast selection! Your compliments mean a lot to us, and our entire team will be excited to read your review!
Thank you for leaving us feedback - please come see us again soon!
3 out of 5
Expensive and breakfast did not start at 5:00 AM for people with early flights.
Posted by VALERIE, from SEQUIM on 27 Oct. 2021
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Comment from Hotel Management
27 Oct. 2021
by Melissa
Thank you, Valerie for reviewing your recent stay with us. We hope to see you again soon in the near future!
5 out of 5
Nice and clean
Posted by Corey on 26 Oct. 2021
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Comment from Hotel Management
26 Oct. 2021
by Melissa
Thank you, Corey for reviewing your recent stay with us. We hope to see you again soon during your next travels to Boston!
4 out of 5
Only valet parking. Had a friend dropping me off for a flight the next morning and they couldn’t park anywhere to come up to visit, stay for a drink or meal, or help me carry in my luggage without paying $60 valet parking. Also couldn’t drive down the street to other side of hotel due to a gate going across road next to drop off area. Looked like there was some off street meter parking on that side if you could get to it. Suggest figuring that out before you get there because there’s no place to stop and figure out that navigation once you’re there. Otherwise, hotel itself is clean and comfortable.
Posted by Mary Irene on 8 Oct. 2021
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Comment from Hotel Management
10 Oct. 2021
by Customer Service
Thank you for taking the time to share your review with us, Mary.
We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team.
We're looking forward to sharing an even more pleasant experience with you soon. Thank you again and have a wonderful day!
5 out of 5
We tried to drive to it ourselves and had three Uber trips to or from. That gate outside the entrance blocking access via Porter street from the South is insane.
Posted by Joseph, from Elmhurst on 28 Sep. 2021
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Comment from Hotel Management
29 Sep. 2021
by Customer Service
Thank you for sharing, Joseph!
At Embassy Suites by Hilton Boston at Logan Airport, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
Have an outstanding day!
4 out of 5
I did not stay long enough. Wish breakfast started earlier as I had a very early plane to catch.
Posted by Dina, from Oakland on 7 Sep. 2021
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Comment from Hotel Management
8 Sep. 2021
by Customer Service
Thank you for the great rating, Dina!
It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Embassy Suites by Hilton Boston at Logan Airport. We'd like to share an even better experience with you soon.
Have a lovely day!
5 out of 5
Close to airport. Nice rooms.
Posted by Ellen on 31 Aug. 2021
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Comment from Hotel Management
31 Aug. 2021
by Melissa
Thank you, Ellen for reviewing your recent stay with us. We hope to see you again in the near future!
Embassy Suites Boston Logan Airport offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have WiFi and wired Internet for a fee. A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Boston Logan Airport. A roundtrip airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are free. For a fee, parking is available. This 3.5-star Boston hotel is smoke free.
1 building
282 guestrooms or units
10 levels
5000 sq ft of conference space
465 sq m of conference space
Built in 2003
Buffet breakfast (free)
Deli
Business center (24 hours)
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Convenience store
Gift shop
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Bar or lounge
Coffee shop
Dining venue
Family Friendly Amenities
Family property
Number of indoor pools - 1
Number of living rooms
Grocery/convenience store
Snack bar/deli
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
, Wired internet access (surcharge)
Available in some public areas:
WiFi (surcharge)
, Wired internet access - surcharge
Parking
Valet parking (surcharge)
Transport
Train station: South Station (5.4 km / 3.4 mi)
Metro station: Airport Station (0.8 km / 0.5 mi)
Property shuttles: Free airport shuttle and train station pick-up
Parking: Valet parking available for a surcharge
Room Amenities
Embassy Suites Boston Logan Airport offers 282 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate living rooms. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Separate bedroom
Living room
MP3 dock
LCD television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Porter Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Espresso Bar-SBUX Served - Onsite coffee shop. Open daily.
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 21
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for USD 15.0 per day.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The tax ID number is C0015410351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
State tax ID - C0015410351
Staffed front desk
Car not required
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Cashless transactions are available
Masks are compulsory at the property
Reservation might be required for some facilities onsite
Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100 per accommodation, per stay
Administrative fee: USD 4.99 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
Fee for in-room wired Internet: USD 9.95 (rates may vary)
Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
Fee for wired Internet in public areas: USD 9.95 (rates may vary)
Covered valet parking fee: USD 60 per day (in/out privileges)
Early check-in fee: USD 75 (subject to availability)
Late check-out fee: USD 75 (subject to availability)
Rollaway bed fee: USD 15.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Boston Logan Airport Embassy Suites
Embassy Suites Boston Logan Airport
Embassy Suites Hotel Boston Logan Airport
Embassy Suites Boston Logan Airport Hotel
Embassy Suites Boston Logan Airport Hotel Boston
Embassy Suites Logan Airport Hotel
Embassy Suites Logan Airport
Embassy Suites Boston Logan
Embassy Suites Boston Logan Airport Hotel
Embassy Suites Boston Logan Airport Boston
Embassy Suites Boston Logan Airport Hotel Boston
You should know
Embassy Suites Boston Logan Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
Pool access available from 6:00 AM to 11:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
