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4.1 out of 5

"On our second night, the AC went out in our room. We called the front desk and they advised maintenance would come in the morning to fix it. So the ne ... " More

By a verified traveller on Tue 27 Jun 2023

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Hotel Description

3-star hotel near Burlington Mall

In historical district

You'll be within 3 miles (5 km) of Burlington Mall and 6 miles (10 km) of Lahey Hospital & Medical Center with a stay here. Lahey Medical Records and Lahey Hospital & Medical Center are also within 6 miles (10 km).

Free shuttle, breakfast

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy freebies like buffet breakfast and an area shuttle

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 5 Max
CA $154* Per night/room 20 Apr. - 21 Apr.

Suite, 2 Bedrooms, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 8 Max

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Homewood Suites by Hilton Boston/Billerica ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Boston/Billerica

Everyone (12) Family (3)
5 out of 5
O

Posted by , from Colchester on 3 Dec. 2023

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4 out of 5

Posted by , from Lynn on 20 Nov. 2023

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3 out of 5
On our second night, the AC went out in our room. We called the front desk and they advised maintenance would come in the morning to fix it. So the next day we got ready and left for the day. When we returned to our room, the AC still had not been fixed. When my husband inquired with the front desk, turns out the order for maintenance was never put in. So we our nights were not pleasant.

Posted by on 27 Jun. 2023

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1 out of 5

Posted by on 28 Aug. 2022

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5 out of 5
Very pleasant stay. Clean and quiet. Staff were accommodating and friendly.

Posted by , from HELENA on 24 Jul. 2022

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Comment from Hotel Management

24 Jul. 2022 by Richard Spedaliere--Director of Rooms

Thank you for your feedback. We hope to see you again soon!

4 out of 5
Overall no major complaints. It was quiet and generally clean. Sad they didn’t offer more breakfast options and there was no cleaning staff. Wish the blankets in the bed had been more cozy and comfortable. You can tell there are some updates that are needed ( half done paint job in the bathroom) but nothing that affected my stay. The hotel served its purpose and my kids loved it. It was convenient having the suite and kitchen but the refrigerator was set to freeze mode and half the food I brought froze. But if you need a place to stay that’s quiet and convenient this place is 👍.

Posted by on 12 Apr. 2021

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Comment from Hotel Management

14 Apr. 2021 by Andrew S.

We are glad to know you enjoyed your stay and our hotel was convenient for you. I am sorry that the stay was not better and there are some areas that require a little more attention. We will certainly take your feedback and improve in these areas. Thanks again and I hope you stay with us again in the future.

5 out of 5
The check in was easy and friendly and the suite was very clean and comfortable.

Posted by on 1 Jan. 2020

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Comment from Hotel Management

7 Feb. 2020 by Andrew S.

Thank you so much for the lovely review. We are happy to hear you had a great stay and hope you will be back soon.

2 out of 5

Posted by on 1 Dec. 2019

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Comment from Hotel Management

13 Jan. 2020 by General Manager

Thank you for staying with us and for providing your feedback. We hope to have another opportunity to provide a five star review!

5 out of 5

Posted by on 22 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by Matt B

Thanks for the five star review!!!

3 out of 5

Room Odor

The room had been freshly painted. When I first walked in, I could tell. Over time, it just got worse. They came to put an air freshener on the vent and it helped a little, but not very much. Opened the windows as much as I could and turned the fan on. They asked to change rooms and if I was going to be there or be in my room for longer, I would have moved. I can only imagine what would happen if it had been a pregnant woman or very small children. A little friendly advice...they have low odor paint and it is not much more expensive. I completely understand painting the room to freshen it up but when the paint fumes have no where to go, it might be a good investment.

Posted by on 15 May 2017

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About the Homewood Suites by Hilton Boston/Billerica

Location 35 Middlesex Turnpike, Billerica, MA 01821

Property Features

Homewood Suites by Hilton Boston/Billerica offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center, a meeting room, and limo/town car service. Free breakfast is available daily. Event space at this hotel measures 1752 square feet (163 square meters) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Boston/Billerica. Parking is available for a fee. This 3-star Billerica hotel is smoke free.

  • 147 guestrooms or units
  • 4 levels
  • 14 buildings
  • 1752 sq ft of conference space
  • 163 sq m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Homewood Suites by Hilton Boston/Billerica offers 147 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 27-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Separate bedroom
  • Dining room
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0009050310. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • State tax ID - C0009050310
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Boston/Billerica
  • Homewood Suites Hilton Boston/Billerica
  • Homewood Suites Hilton Hotel Boston/Billerica
  • Homewood Suites Hilton Boston/Billerica Hotel Billerica
  • Homewood Suites Hilton Boston/Billerica Hotel
  • Homewood Suites Hilton Boston/Billerica Hotel Billerica
  • Homewood Suites Hilton Boston/Billerica Hotel
  • Homewood Suites Hilton Boston/Billerica Billerica
  • Homewood Suites Hilton Boston/Billerica
  • Hotel Homewood Suites by Hilton Boston/Billerica Billerica
  • Billerica Homewood Suites by Hilton Boston/Billerica Hotel
  • Hotel Homewood Suites by Hilton Boston/Billerica
  • Homewood Suites by Hilton Boston/Billerica Billerica

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.