The staff was very nice! I must say that. But my stay was terrible. I checked in around 4:40pm and we went to our room. Around 8pm we saw a roach in our room. We went downstairs and told the front desk who was accommodating and changed our room. At that point all I wanted was a room change as it was late and did not want to look for another hotel. We accepted the room change and as soon as we walked into the next room there was another roach in the room again! At that point I contacted Expedia for a full refund and went downstairs to check out. Having to find another hotel at 10pm which cost us so much! It was just bad experience but Iâm grateful for how the staff were nice.
I wouldn't come back, first i called after reservation placed, i was told early check in 3 but it's actually 1, would've changed my whole day if i could've cane early.
Second now trash barrel, only 2 towels, views of construction out the door.
3rd 1st time I've traveled and no continental breakfast offered. Not even coffee.
My stay was lovely. Easy check in and my room was nice and clean. Very convenient off the highway. And many restaurants around to choose from. I recommend definitely.
No security, property operating on bare minimum, website did not explain this. Facility seems scary and dark. I would not recommend anyone especially if you are travelling alone to sleep at this place. Management very unprofessional. Bed was comfortable
The hotel has construction going on they will not tell you there are roaches everywhere the bathrooms are dirty walls are stained poor front desk service poor management overall bad
Asked for sheets and a vacuum clean. Went out to take care of business. When returned in evening all my belongings were in a bin? Frozen foods,medications
Leaking bags with holes.. whats this about? Don't even go through it..I did it for you..hotel hell
God bless em đ
Despite knowing there were to be 3 adults in a room tat is advertised to sleep three adults there were no linens or pillows for the pull out bed. There were no cups anywhere, we were not able to drink water.
However, the room was spotless and did not smell.
Customer services were too poor. When we get to the from desk for checking out there is nobody. We waited form 15 minutes and put the card/keys over the counter with a note. It is an irresponsible action; the doors are open with no security for the customers.