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Bsea Cancun Plaza Hotel

3-star property
Blvd. Kukulcan, Km. 19.5, Cancun, QROO 1-855-887-0424
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2.3 out of 5
See all 7 Travelocity Reviews

"Friendly staff! Clean rooms! All was nice. Hotels restaurant had really good food. " More

By a verified traveller on Sat 01 Dec 2018

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Hotel Description

3-star beachfront aparthotel near Delfines Beach

On the beach

Your stay at this Zona Hotelera aparthotel places you within 2 miles (3 km) of El Rey Ruins and Delfines Beach. Aquaworld and Maya Cancun Museum are also within 3 miles (5 km).

Private beach, dining

A private beach and an outdoor pool are featured at this aparthotel. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare.

Free WiFi, balconies

Featuring conveniences like living rooms and dining areas, the 140 apartments also offer free WiFi and flat-screen TVs with cable channels. Other amenities include balconies, first-run movies, and minibars.

Suite, Ocean View (Master)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Junior Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bsea Cancun Plaza Hotel ratings based on 7 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Bsea Cancun Plaza Hotel

Everyone (3) Family (3)
2 out of 5
The Ocean view and pool was the most Interesting, Besides that everything was powerless, the beds were hard, they didn’t clean well, I was expecting a little Welcome Present. We did the Check in between 5:40 and 6 pm and our Room it wants ready , we had to wait like 30 more mnts . The Employees were kinda Sarcastic and Rude . it was not a good experience at the Hotel. Won’t stay there again and not recommend. 👎

Posted by on 14 Oct. 2019

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2 out of 5
The location of this property was hard to beat. The pool area is beautiful, and the beach is well taken care of. Unfortunately we were put in a room that looked nothing like what was advertised, and was very dilapidated and grungy. We learned that there are hotel rooms, and owned condos, and we were put in the latter, which was not what had been promised. Additionally, the hotel next door had music two of the nights we were there until about 11pm, and we were unable to sleep until it ended, given how close it was to our door.

Posted by on 14 May 2019

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5 out of 5
Friendly staff! Clean rooms! All was nice. Hotels restaurant had really good food.

Posted by on 1 Dec. 2018

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1 out of 5

Your reservation doesn't matter here

We booked a room with a king sized bed several months in advance of our trip. When we arrived at the hotel, they gave us a room with two double beds instead. We very calmly brought the issue up with the man at the front desk and asked if we could have the room that we reserved. The man very rudely and un-apologetically explained that they did not have any more rooms left with king beds. The only rooms they had left, apparently, were rooms with two double beds - which are very small and not very comfortable when trying to fit two people into a bed. The only explanation is that the hotel must take more reservations for certain rooms then they actually have available. What is the point of booking and reserving a specific room type months in advance when the hotel is just going to give you any random room when you arrive? I have stayed at much nicer and competitively priced hotels in Cancun before. Seriously, don't waste your money here and gamble over whether you are going to get what you booked.

Posted by on 7 Jul. 2017

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2 out of 5

Close to beach.

Pros: Not much, our room looks too old, smell bad, restroom too small, etc...
Cons: Inside need improve.
Location: A little far from restaurants, stores, etc.
Was nice for our first time, next time we prefer stay in another hotel.

Posted by , from Los Angeles on 19 Jun. 2015

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3 out of 5

cancun end of January whats not to like

Pros: pool
Cons: hotel rooms.pretty much bed and shower
Location: good location bus the island for 1 dollar
great pakage deal through travelocity for January 80 degrees sunny nice hotel with beautiful pool right on the ocean room was so so no eminities beat d.c. in January!!!

Posted by , from washington dc on 24 Mar. 2015

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1 out of 5
servicio al cliente terrible. las avitaciones miy mal estado. jamas recomendaria a un familiar o amigo a ir a este hotel

Posted by on 11 Jul. 2019

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About the Bsea Cancun Plaza Hotel

Location Blvd. Kukulcan, Km. 19.5, Cancun, QROO 77500

Property Features

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Bsea Cancun Plaza Hotel like an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Cancun aparthotel.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • Built in 1989
  • Dining venue
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Children's pool
  • Number of living rooms1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cancun Intl. Airport (CUN) (14.3 km / 8.9 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Bsea Cancun Plaza Hotel offers 140 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate living rooms. 38-inch flat-screen televisions come with cable channels and first-run movies. Bathrooms include shower/tub combinations, bathrobes, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

  • Private balcony
  • Dining room
  • Living room
  • Minibar
  • Flat-screen television
  • Cable channels
  • First-run movies
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:30 AM.

Casa del Mar - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Casa del Mar - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Spa Services

  • Deep tissue massage
  • Reflexology
  • Body wraps
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 7:00 AM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 15

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after normal hours can collect their door key from the security guard at the main gate.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Bsea Cancun Plaza Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 90 and MXN 140 for adults, MXN 70 and MXN 120 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bsea Cancún Plaza
  • Bsea Cancún Plaza Cancun
  • Bsea Cancún Plaza Hotel
  • Bsea Cancún Plaza Hotel Cancun
  • Cancun Plaza
  • Bsea Cancún Plaza Hotel
  • Bsea Cancun Plaza Hotel Cancun
  • Bsea Cancun Plaza Hotel Aparthotel
  • Bsea Cancun Plaza Hotel Aparthotel Cancun

You should know

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.