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"Food was good for the most part, staff was friendly, bar good ( close at 1am ) nice views of the ocean from out room. The main negative is the people constantly trying to sell you stuff on the beach and even on the resorts by the resort’s staff to the point where we were avoiding specific route not to be bothered by these sellers constantly. Resorts could’ve add some animations to entertain a little more especially around 8-9pm when the sun’s down. Pool and pool’s bar close at 7pm which is kinda early imo. Overall the experience was okay but we won’t come back for a second time for sure. Old people might prefer this resort."

"Excellent hotel and great breakfast selection, rooms are very clean. Hotel is very close to xoximilco. Some of the breakfast selection was a little cold but overall it was great experience. Will return."

"Trip was great! Food was good and the pool bar even better. "

"They staff were not very friendly and almost seemed annoyed."

"We travel a lot and I have traveled a LOT in my life, but this resort was BY FAR the best place ever!! The place was beautiful and clean and the staff were the nicest and most helpful. The food was AMAZING and a HUGE variety - the Italian was like restaurants we ate in when we traveled to Italy! I did have an issue at the reception with a young lady that was disrespectful, but I was able to speak with the manager immediately and shared my concerns. A 99% satisfaction for sure!"

"This place was great! I have never met nicer staff/service people before. They did a great job taking care of us and we really enjoyed our stay! "