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Recent Avenida Tulum hotel reviews by fellow wanderers

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

3 out of 5

Posted less than an hour ago

Travelocity Verified Review

"I checked into a Junior Suite on the 8th floor; however, our first night was extremely disruptive due to the guests in the room next door. They were excessively loud for nearly two hours, to the point where the walls were vibrating, making it impossible to relax or sleep comfortably. After speaking with the front desk, the staff did promptly assist and moved me to another room, which I appreciated. Unfortunately, the new room was located two floors lower and no longer offered the partial ocean view I originally booked, instead facing the neighboring hotel. The staff throughout the property was consistently friendly and accommodating, which I truly appreciated. However, the food experience was disappointing overall. In particular, the steak served at the Steak House was of very poor quality it was so tough that I could barely cut it with a knife. The meal was disappointing enough that we ultimately chose to dine elsewhere that evening. Additionally, during our stay, someone vomited in the main pool area. By the following morning, the pool had already reopened, which raised some concerns for me regarding how thoroughly and quickly the area was sanitized and cleaned. While the service from the staff remained excellent, the overall experience unfortunately did not meet the expectations I had for the property."

A verified traveller stayed at Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Hotel Riu Ventura - All Inclusive

5 out of 5

Posted 1 hour ago

Travelocity Verified Review

"We had a wonderful stay at Riu Ventura. The hotel was clean, comfortable, and well-maintained, with a very welcoming atmosphere. The staff were friendly, helpful, and always ready to assist with anything we needed. The food was very good with plenty of options, and the service throughout the hotel was excellent. The rooms were comfortable, and the property had everything we needed for a relaxing vacation. Overall, we had a great experience and would definitely recommend Riu Ventura to anyone looking for a nice, enjoyable stay. We would be happy to come back again."

A verified traveller stayed at Hotel Riu Ventura - All Inclusive

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

5 out of 5

Posted 3 hours ago

Travelocity Verified Review

"Excellent, friendly, helpful staff. Gorgeous view in oceanfront room. Loved the hammock on the balcony. Evening entertainment was good - family friendly. The food was fair and the wait for restaurant reservations wasn’t really worth it. Pool entertainment was a lot if fun."

A verified traveller stayed at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt