Hotel Riu Cancun - Adults Only - All Inclusive

3.5 star property
3.5-star beachfront property near Gaviota Azul Beach

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Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Minibar, in-room safe, laptop workspace, blackout drapes
Porch
Front of property - evening/night
Nightclub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Housekeeping

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪3 min walk‬
  • Forum Beach
    ‪6 min walk‬
  • Gaviota Azul Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Suite, Ocean View (L)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 1 King Bed

Standard Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 1 Double Bed

Suite, Ocean View (B2C-US)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Sea View (M)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms, Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Standard Double Room (M)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (U)

  • 30 sq m
  • Sleeps 6
  • 1 King Bed

Suite, Ocean View (C)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (L)

  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (C)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (C)

  • 29 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (M)

  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, Ocean View (L)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (U)

  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 1 King Bed

Standard Room, Ocean View (E)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room (E)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find Gaviota Azul Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Plaza Caracol Mall and UltraMar Ferry Terminal are also within half a mile (1 km).

What's nearby

  • Cancun Convention Center - 3 min walk - 0.3 km
  • Caracol Beach - 5 min walk - 0.4 km
  • Forum Beach - 6 min walk - 0.6 km
  • Gaviota Azul Beach - 9 min walk - 0.8 km
  • Hotel Zone Beaches - 8 min drive - 4.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Riu - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Turquesa Restaurant - ‬2 min walk
  • ‪Kawachi Specialty Restaurant - ‬1 min walk
  • ‪Hotel Miramar - ‬2 min walk

About this property

Hotel Riu Cancun - Adults Only - All Inclusive

3.5-star beachfront property near Gaviota Azul Beach
Hotel Riu Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Cancun - Adults Only - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a hot tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A nightclub, spa services, and barbecue grills are also featured at the eco-certified Hotel Riu Cancun - Adults Only - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 1 building
  • 569 guestrooms or units
  • 14 levels
  • 6 dining venues
  • 5 bars or lounges
  • Built in 2003
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Cancun - Adults Only - All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Cancun - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1601 out of 3100 reviews
Rating 8 - Good. 738 out of 3100 reviews
Rating 6 - Okay. 393 out of 3100 reviews
Rating 4 - Poor. 161 out of 3100 reviews
Rating 2 - Terrible. 207 out of 3100 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael James

Stayed 6 nights in May 2025

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed here multiple times and always return. The staff has become friends, remembering your name from previous years, the food in specialty dining is great, beach is beautiful, and the convenience to shopping and entertainment outside of the resort keeps us coming back.
Stayed 7 nights in May 2025

10/10 Excellent

Evita

Liked: Staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Apr 2025

4/10 Poor

Rene Ricardo Flores, Chicago

Stayed 5 nights in Mar 2025

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far one of the best hotels I've had the chance to go to
Stayed 4 nights in Mar 2025

10/10 Excellent

Jinsong

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 6 nights in Mar 2025

10/10 Excellent

Zilvinas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Alejandrina

Travelled with group
Liked: Staff & service
It was great, friendly people and food was good but the rooms were old and they had a bad smell.
Stayed 4 nights in Jan 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this resort is beautiful. The beach was excellent. The food was good with lots of variety. Unfortunately, we stayed with the Spring Breakers and the noise was loud and obnoxious into the early morning hours. If it wasn't for the commotion of spring break the resort would have been great. We would definitely stay here again, just not during spring break.
Stayed 5 nights in Mar 2025

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best time and the staff were the friendliest and most fun people ever!
Stayed 5 nights in Mar 2025

4/10 Poor

Robert

Stayed 4 nights in Mar 2025

8/10 Good

Rebecca Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this property, we have been to multiple Rius. Definitely a party vibe but there are ways to be in the quiet areas when you want to be. We were there during spring break so it was a little busier than we would have liked, but that isn’t the resort’s fault. Dinner selection was limited as most restaurants were full or had long waits unless you were there right at 6. Buffet was good and that’s usually where we ate. Very clean and the service and staff was amazing!! Great location as well!! Grocery and shopping within 5 minute walk. Only negatives were rowdy spring breakers and they were stingy on toilet paper and fresh towels and washcloths in the room. Overall great place!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Joseph A

Stayed 5 nights in Feb 2025

8/10 Good

Kaelene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are all wonderful, very clran and well maintained. The only complaints would be not enough plugs in the rooms and they only use top sheets on the beds that do not stay on the bed while sleeping. My bed did not have a mattress pad, only mattress and sheet. Very minor issues.
Stayed 7 nights in Mar 2025

10/10 Excellent

Sabrina

Stayed 3 nights in Feb 2025

10/10 Excellent

Alec

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and boys had a great time for our spring break trip. Staff is very friendly and drinks weren’t too watered down, would go back.
Stayed 5 nights in Mar 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed during spring break and the resort was filling with young and rowdy students. The many swimming pools made it possible to find a relatively quiet area for swimming and sun bathing. The food was very good and in abundance. The shrimp, however, was never peeled was tough to peel, and when unpeeled was tough. The room was full of hard surfaces: tiled floors and glass covered tables.
Stayed 6 nights in Mar 2025

10/10 Excellent

Caricia Mia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service! Amazing workers
Stayed 4 nights in Mar 2025

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to souvenir places and shopping. All inclusive options are great and the amenities are really good. Staff were nice. It was a little loud at times, sometimes difficult to sleep because people are still awake but recommendable for sure.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Best week ever
Stayed 5 nights in Mar 2025

6/10 Okay

Reynaldo

Travelled with family
Disliked: Property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Skilar Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Leonardo Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a great experience it is a beautiful resort I’ve spent a very good time with my Wife and The this shows at night and the theater wonderful I love the restaurant the pool in The Beach Was Great My Room Was Very Good maintained I have not complain at all it is a great resort I definitely will go back
Stayed 3 nights in Mar 2025