On the beach
Your stay at this Downtown Cancun aparthotel places you within 3 miles (5 km) of Playa Tortugas and Cancun Mall. PlayCity Casino and Ceviche Square are also within half a mile (1 km).
All-inclusive
This all-inclusive aparthotel features a full-service spa, a nightclub, and 6 restaurants. Enjoy a day at the beach surfing, or relax with sun loungers. Enjoy the 4 outdoor pools and free perks like buffet breakfast and free self parking.
Free WiFi, balconies
The 569 apartments boast modern comforts like flat-screen TVs with satellite channels, along with free WiFi. Balconies, minibars, and free bottled water are also available.
7 Apr. 2022 by Hotel Riu Cancún Online Reputation Manager
Dear Danisha, Thank you very much for leaving your review about your recent stay, it is nice to learn you loved the pool and our lovely staff. We would like to also thank you for being a loyal guest. Please let us recommend you to visit the Riu Class website, for advantages and discounts for its members. All our hotels fulfil the international hygienic norms. For example, the bed cloth and towels are washed and dried according to the correct temperature limits as set out by general hygiene instructions. Though we manage a proper fumigation program for all our areas, it is unfortunate that we are unable to control insects at 100%. Due to the warm weather and the location of our resort, which is surrounded by vegetation, it is possible that insects can enter our facilities. We work hard to keep them under control, since our grounds have garden areas. We fumigate continuously all areas to keep insects away from our grounds. Therefore, it is saddening to read that despite our efforts, we were not able to avoid this discomfort. Furthermore, we try to meet the taste of every guest with our wide selection of dishes at our buffet and restaurants which are prepared daily with the utmost care and using fresh ingredients. We will notify the department in charge. Kindest regards, Hotel Riu Cancún Online Reputation Manager
31 Mar. 2022 by Online Reputation Manager
Dear KYLE , Thank you for taking the time to give us valued feedback following your recent stay. We are sorry to hear that you encountered the mentioned issues, we are very happy to hear that overall you had a nice time at our hotel! We look forward to sharing another great experience with you soon. Have a lovely day. Hotel Cancun Online Reputation Manager
Riu Cancun All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Cancun All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a spa tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A nightclub, spa services, and tour/ticket assistance are also featured at the eco-friendly Riu Cancun All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cancun aparthotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Riu Cancun All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Miramar - This buffet restaurant serves breakfast, lunch, and dinner.
La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
