4/10 Poor
Mercy
Jul 6, 2025
I liked the beach view from my room and some of the staff were friendly. I also enjoyed the variety of food at each restaurant. However, i was so disappointed about the internet availability. I had to sit in the lobby to talk to loved ones who wanted to speak with me, something i could have done in the comfort of my room. In this age and time, Hotels usually have secured Wi-Fi connection for their guests in the rooms. The AC in my room was leaking water and i reported to front desk thrice but no one came to check it. The television never worked during my stay at the hotel.
I don't know if i will use this hotel in my next visit to Cancun
Mercy
Stayed 4 nights in Jun 2025