"A beautiful hotel and view! The hotel staff are some of the friendliest people I have ever met, they made us feel very welcome. I will be back in 2019 ... " More

By a verified traveller on Mon 09 Apr 2018

Enter dates to see availability

Hotel Description

3-star beachfront resort near Cancun Interactive Aquarium, connected to a shopping center

On the beach

Your stay at this Zona Hotelera resort places you within 2 miles (3 km) of Cancun Interactive Aquarium and La Isla Shopping Mall. Forum Beach and Cancun Convention Center are also within 2 miles (3 km).

Poolside dining

This Art Deco resort features 4 restaurants, 2 outdoor pools, and a fitness center. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the a rooftop terrace and perks like free self parking and free WiFi.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 249 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include room service, free bottled water, and hair dryers.

Standard Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$193 per night

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Swim-up Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Swim-up Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Flamingo Cancun Resort ratings based on 22 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Flamingo Cancun Resort

Everyone (13) Couples (1) Family (3)
3 out of 5

Posted by on 24 Jun. 2019

Was this review helpful to you?
4 out of 5
The resort was clean and the staff was friendly. We enjoyed our stay there.

Posted by on 21 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

23 Apr. 2019 by flamingo cancnun

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

3 out of 5
The location is good. Great beach. Hotel service was not as expected Food was just ok. Hotel has tons of rules. I will never stay there again.

Posted by on 25 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

26 Mar. 2019 by flamingo cancun

Thank you for taking a moment and rating our services, we sorry about your experience and would like to have you again with us and make this time a memorable stay as we usually do. Best regards.

5 out of 5
A beautiful hotel and view! The hotel staff are some of the friendliest people I have ever met, they made us feel very welcome. I will be back in 2019!

Posted by on 9 Apr. 2018

Was this review helpful to you?
Comment from Hotel Management

12 Apr. 2018 by recepcion

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

3 out of 5

Flamingo in Cancun

The flamingo was clean and as advertised. Mid-range resort with everything you need but few frills. The beach is clean with a generous shaded area under palm trees. All inclusive meal plan is adequate and offers a wide range of choices. Staff is excellent and always willing to be helpful and friendly.

Posted by , from Pa, USA on 12 Feb. 2018

Was this review helpful to you?
Comment from Hotel Management

12 Feb. 2018 by flamingo cancun

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards

2 out of 5

underwhelming

Pros: n/a
Cons: n/a
Location: n/a
this hotel was underwhelming...there was no refrigerator or coffee maker in room...you were directed to Not bring and food or beverage from outside the facility...the food at there restaurant was very pricey and of average quality... there was an article missing from the room that reappeared once it was brought to staff;s attention.. there was extreme noise from the pool area at 11 p.m.....

Posted by on 22 Dec. 2017

Was this review helpful to you?
Comment from Hotel Management

24 Dec. 2017 by Front Desk

Thank you for taking a moment and rating our services, we sorry about your experience and would like to have you again with us and make this time a memorable stay as we usually do. Best regards.

3 out of 5
Pros: The bell boys and waiters were great. The people at the front desk need improvement. When we arrived they said they needed a "waiver"? And I had paper
Cons: Every time we went to front desk to get pecos or exchange for American money-they never had any-they ran out!! More hand towels in the rooms.
Location: The stores and eating places were ok.
There was a mix up about the room when we arrived-we had asked for 2beds and they put us in one bed. After we called the desk and after they said they didn't have a 2bed available-within 5min. They had one available!

Posted by on 20 Dec. 2017

Was this review helpful to you?
Comment from Hotel Management

7 Jan. 2018 by flamingo cancun

Muchas gracias por sus comentarios, con ellos nos ayuda a brindar un mejor servicio cada vez y cumplir con la calidad de excelencia en servicio que nos caracteriza. Saludos cordiales.

4 out of 5

Relaxing family trip

We brought our 3 young children to this hotel, just looking for a nice relaxing time at the beach for a few days. We were booked for a family room, but we arrived early in the morning, and it wouldn't be available until 3. They did offer that we could upgrade to a junior suite and have a room immediately by paying for the upgrade. Although we weren't thrilled at needing to spend more, we decided to upgrade and didn't regret it. We had a semi-private pool outside the patio door, which was perfect with the children. We also had great service from the attentive butlers that were assigned to take care of the people in the suites. We had a beautiful view of the sea. The water was a little rough in the area, but we were able to still play in it near the shore. We could easily get to the beach from our room and also to the children's playground. There was a small kids club area by the playground, but we didn't use it because one of our children was too young. We enjoyed the all inclusive package. The food was decent, and there were a few options where to dine. Was it the best food? No, but we all found good things to eat, and it was convenient since the majority of our vacation was at the resort. If you're looking for the most luxurious resort in the area, this isn't the place. However, if you want a nice place to stay close to the beach, this is a good option. We had a lot of fun visiting the pools and playing at the beach, which is exactly what we came to do.

Posted by , from CO on 1 Dec. 2017

Was this review helpful to you?
Comment from Hotel Management

9 Dec. 2017 by flamingo cancun

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

2 out of 5

Nice beach but that's about the only thing nice.

Unless you speak fluent s panish, you have absolutely no way to communicate with the staff. Not clean, food was not good, and staff was not helpful at all, extremely loud all night. 4 days after we arrived, finally found one person that spoke e nglish and she said they were trying to make this place a 5 star resort. I would rate this one a 1-2 star right now. It was not an enjoyable experience at all! Would not recommend this place at all!!!

Posted by , from henderson, tn on 4 Jul. 2017

Was this review helpful to you?
Comment from Hotel Management

16 Jul. 2017 by flamingo cancun

Thank you for taking a moment and share your comments, they help us to do it better. We are sorry about your experience and would like to have you again with us and make this time a memorable stay as we usually do. Best regards.

3 out of 5
The hotel was great. The bed was terrible. I stayed 4 nights, my back was aching every day. But, it might just be me. Im 6'4" tall so that could be the reason. Other than that the hotel is nice, has a great ocean view, the staff is excellent

Posted by on 22 Dec. 2016

Was this review helpful to you?
Comment from Hotel Management

25 Dec. 2016 by recepcion@flamingocancun

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

All-inclusive Details

  • Taxes included
  • Onsite entertainment and activities included
  • Airport transfers not included
  • Minibar beverages - restrictions apply
  • Premium/non-domestic beverages not included
  • Gratuities not included
  • Fitness facilities included
  • Premium food items not included
  • Food and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Onsite live performances included
  • Theme parties included

Property Features

Some rates at Flamingo Cancun Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Flamingo Cancun Resort, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, spa services, and a complimentary children's club are also featured at the family-friendly Flamingo Cancun Resort. Free self parking is available. This 3-star Cancun resort is smoke free.

  • 249 guestrooms or units
  • 6 levels
  • 3 buildings
  • 4 dining venues
  • Built in 1985
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (21.3 km / 13.3 mi)
  • Parking: Free self parking

Room Amenities

Flamingo Cancun Resort offers 249 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

La Fuente - This poolside restaurant serves breakfast, brunch, lunch, and dinner.

Albatros - This beachfront theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Don Roberto´s Bar & Pizza - This theme restaurant is located by the pool and specializes in pizza. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Flamingo Cancun Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Noise-free rooms not guaranteed
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 25.34 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Flamingo Cancun
  • Cancun Flamingo Hotel
  • Flamingo Resort Cancun
  • Flamingo Cancun Hotel Cancun

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.