Dreams Sands Cancun Resort & Spa - All Inclusive

4-star beachfront property near Tortuga Beach

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

4 outdoor pools, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet-friendly

Explore the area

Cancun, QROO

Cancun Convention Center
‪8 min walk‬
Tortuga Beach
‪3 min drive‬
La Isla Shopping Mall
‪7 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪32 min drive‬

Room options

1 bedroom, free minibar, in-room safe, desk

Partial Ocean View Double

33 sq m
Partial ocean view
Sleeps 4
2 Double Beds

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Ocean Front Double

33 sq m
Ocean view
Sleeps 4

Deluxe Ocean Front King

33 sq m
Ocean view
Sleeps 3

Preferred Club Double Balcony Ocean Front

33 sq m
Ocean view
Sleeps 4
1 Double Bed

Deluxe Partial Ocean View King with Balcony

33 sq m
Partial ocean view
Sleeps 2

Partial Ocean View King

33 sq m
Partial ocean view
Sleeps 3
1 King Bed

Deluxe Family Connecting Room

65 sq m
Partial ocean view
Sleeps 6
1 Double Bed

Premium Preferred Club King Balcony Ocean Front

33 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club King Ocean Front

33 sq m
Ocean view
Sleeps 4

Premium Preferred Club King Ocean Front

33 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Partial Ocean View King

33 sq m
Partial ocean view
Sleeps 3

Premium Preferred Club Double Ocean Front

33 sq m
Ocean view
Sleeps 4
1 Double Bed

Preferred Club Double Ocean Front

33 sq m
Ocean view
Sleeps 4

Presidential Suite (Presidential)

132 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Partial Ocean View Double

33 sq m
Partial ocean view
Sleeps 4

Preferred Club King Balcony Ocean Front

33 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Honeymoon Plunge Pool Suite

33 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Corner Suite Ocean Front

45 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Master Suite

96 sq m
Ocean view
Sleeps 4
1 King Bed

Premium Double Partial Ocean View

33 sq m
Partial ocean view
Sleeps 4
1 Double Bed

Family Suite

65 sq m
Partial ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Premium King Balcony Ocean Front

33 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Ocean Front King with Balcony

33 sq m
Ocean view
Sleeps 2

Premium Double Ocean Front

33 sq m
Ocean view
Sleeps 4
1 Double Bed

About the area

Cancun

Beachside getaway.Within a 15-minute walk of this Zona Hotelera property, you'll find Cancun Convention Center and Forum By The Sea Mall. Tortuga Beach and Langosta Beach are also within 3 miles (5 km).

What's nearby

Cancun Convention Center - 8 min walk - 0.7 km
Gaviota Azul Beach - 14 min walk - 1.2 km
Tortuga Beach - 3 min drive - 2.5 km
Langosta Beach - 4 min drive - 3.5 km
La Isla Shopping Mall - 7 min drive - 4.3 km

Getting around

Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

‪Club InterContinental - ‬5 min walk
‪Turquesa Restaurant - ‬5 min walk
‪Kawachi Specialty Restaurant - ‬5 min walk
‪Hotel Miramar - ‬5 min walk
‪Starbucks - ‬5 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

4-star beachfront property near Tortuga Beach

Some rates at Dreams Sands Cancun Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This beach property also offers a complimentary children's club, a children's pool, and a hot tub. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun property is smoke free.

414 guestrooms or units

10 levels

4 buildings

6 dining venues

5 bars or lounges

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Convenience store

Terrace

Gift shop

Beauty salon

Newspapers in lobby (free)

Onsite shopping

Bellhop

Elevator

No smoking on site

Bar on the beach

Bar by the pool

Swim-up bar

Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and safes. 42-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

1 bedroom, premium bedding, free minibar, in-room safe

On private beach
Pool
All-inclusive
Spa

Property amenities

Family friendly

4 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Grocery/convenience store
Snack bar/deli
Trampoline

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Area shuttle (surcharge)
Free self parking on site
Free valet parking on site
Limited onsite parking

Food and drink

5 bars/lounges
6 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Things to do

4 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Hot tub
Kayaking
Sailing
Sauna
Shopping
Steam room
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

Room amenities

Entertainment

42-inch LED TV with cable channels

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Desk
Desk chair
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 65 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Dreams Sands

Cancun Sands Resort

Dreams Cancun Sands

Dreams Resort Cancun

Dreams Sands

Dreams Sands Cancun

Dreams Sands Cancun Resort

Dreams Sands Resort

Dreams Sands Resort Cancun

Sands Cancun

Dreams Sands Cancun Resort Spa All Inclusive

Dreams Sands Cancun Resort Spa

Dreams Sands Cancun Resort All Inclusive

Dreams Sands Resort All Inclusive

Dreams Sands Cancun All Inclusive

Dreams Sands All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Angelina

Apr 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Apr 2025

8/10 Good

Angelina

Travelled with family

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was absolutely disappointed that the beach has been divided. Everyone should be able to sit where they want. Its all inclusive! The beach should be too. This was our 5th time coming here & I chose this property because of the beach. We stayed 6 nights and we found a spot directly in the sun only 1 day out of all 6 nights because you cant find a spot. So many spots are being saved early in the mornings then people leave or a lot of the "Prefferred" spots no one is sitting in spots being wasted. I went to sit on the beach & got 1 day. I'm not happy about this at all. I may not go back for this reason. I took my parents for the 1st time & they didnt get to enjoy time relaxing on the beach either. Another thing the sports bar inside needs some more bar stools & chairs. People want to sit & have a drink not stand all night. Laura there is always so friendly & hospitable. At the World Cafe Noe & Humberto gave great customer service & also very friendly. Himitsu restaurant - The food served came out cold more than once at dinner and the noodle dishes were watery as if not drained properly My husband & I have always enjoyed coming here but something needs to change with the beach access otherwise we may not go back again sadly. Otherwise its a great place to visit

8/10 Good

Viviana

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

ELYSE O

Mar 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

4/10 Poor

Meka LaDawn, Kettle Falls Wa

Mar 14, 2025

Disliked: Property conditions & facilities

Stayed 7 nights in Feb 2025

2/10 Terrible

Y

Mar 14, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

We’ve been traveling for family reunions twice a year for the past 15 years, staying at various properties of this HYATT franchise, but this was by far the worst experience we’ve ever had. Here's a breakdown of the major issues: Additional Charges and "Preferred Upgrade" Scam: The "preferred upgrade" was a joke—it felt more like a scam than a service upgrade. Outdated Rooms: The rooms were extremely outdated, and many features didn’t work (like the drawers). Food Poisoning Incident: Our group of 16 dined at the Gaucho Grill specialty restaurant on our first night. Three of us, including me, had corn soup, and within two hours, we started experiencing severe stomach issues. One person had vomiting, diarrhea, and a fever that lasted for three days. We reported the issue the next morning to the staff, including the preferred guest services desk, reception manager Faustino, and others. They advised us to keep quiet and talk privately so other guests wouldn't hear about the food poisoning. Victor (we don’t even know what hotel he works for) called our room that afternoon to follow up and mentioned that the hotel doctor would come with a $3000 pesos charge, which we refused since our family doctor had already provided a prescription for antibiotics. Ignored Health Concerns

Stayed 1 night in Feb 2025

8/10 Good

Paul

Mar 13, 2025

Liked: Cleanliness, staff & service

Awesome beach, good food, great staff. Specifically event coordinators, Bryan, Leilani, and Diana. Also, bartender Andy Jesus in particular was fantastic. All the servers in the cafe/buffet were a pleasure including Humberto and Noe. Professional and courteous.

Stayed 7 nights in Feb 2025

4/10 Poor

Bronwyn Taylor

Travelled with partner

Mar 11, 2025

Disliked: Cleanliness

Honeymoon Resort Review Cons: • Food quality was hit or miss—some meals were decent, but others were underwhelming. • Inconsistent resort credit policy—other preferred guests received a $200 resort credit for massages without attending a tour, but we were told we had to take a tour of their affiliate resort to qualify. • Mysterious bites issue—my husband woke up with multiple bites on his legs on the first two mornings, despite arriving late and not going outside on our first night. While the hotel manager was apologetic and offered to change our room, they refused to take responsibility, insisting the bites were from mosquitoes. However, once we moved rooms, the bites completely stopped, and a local pharmacy suggested they were likely spider bites—making it clear the issue was tied to our original room. • Inconsistent housekeeping—while room service was generally good, there were small inconsistencies, such as not replacing face or hand towels and leaving behind old bottles. Pros: • Great service at restaurants and poolside—staff was attentive and friendly. • Preferred lounge perks with drinks and snacks were a nice touch. • Evening events were enjoyable and added to the atmosphere. • Wide variety of margaritas to choose from, which we loved. • Beautiful beach and stunning hotel room view—a highlight of our stay. • Convenient location, making it easy to explore the area.

Stayed 10 nights in Feb 2025

10/10 Excellent

Grazvydas

Travelled with partner

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect place

Stayed 5 nights in Mar 2025

10/10 Excellent

Henry

Mar 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very good place

Stayed 4 nights in Feb 2025

6/10 Okay

Christine

Mar 9, 2025

Liked: Staff & service

Stayed 3 nights in Mar 2025

10/10 Excellent

Eric William

Travelled with partner

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful beach. Great food.

Stayed 6 nights in Feb 2025

6/10 Okay

Verified traveller

Mar 8, 2025

Disliked: Staff & service, property conditions & facilities

Horrible hotel experience

It was not what I expected, we paid for a 4stars hotel and I think it wasn’t , the personal trying as bad , just because we bought or hotel with another company.It was or anniversary and we plan this vacation and, then give us a double bed , and they make us pay more to be able to have a king bed. But I so how they took care of their guests just because they booked direct with them. They make me feel cheep because I booked with hotel.com . The hotel was feeling apart

Stayed 7 nights in Feb 2025

6/10 Okay

LADONNA ANN

Travelled with partner, Travelled with group

Mar 8, 2025

Disliked: Property conditions & facilities

The beach is beautiful. The pools are ok, one pool had several broken tiles and if you weren't careful you would cut your toes. Sergio the waiter provided amazing pool side service. But other pool side service at best was a two. Only one bartender per bar and no speciality shots. The resort as a whole is ran down and could use some up grades. Also the resort is very loud and if you go to bed early don't expect to get to sleep. If you werent at the à la carte restaurants right when they opened there was an hour or more wait. When checking in they want you to up grade to premier for xx dollars per night. All in all the resort is a 2.5 to 3.

Stayed 11 nights in Feb 2025

10/10 Excellent

Catherine

Travelled with family, Travelled with family and small children, Travelled with partner

Mar 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Kids enjoyed the atmosphere

Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Mar 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great customer service and great resort

Stayed 5 nights in Feb 2025

2/10 Terrible

William

Mar 5, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Monica

Travelled with partner

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was nice and clean

Stayed 3 nights in Feb 2025

10/10 Excellent

Israel

Mar 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

NATHANIEL

Mar 3, 2025

Stayed 3 nights in Feb 2025

2/10 Terrible

Y

Travelled with family, Travelled with family and small children, Travelled with group

Mar 2, 2025

Disliked: Amenities

food poisoning at one of the restaurants..confirmed by Doctor and stated in medication prescription. condition of property: Very outdated, very small rooms. Preferred option: SCAM…water treatment plant in hotel not working very well, one night,sewer smell in the property and next morning poop floating by the beach.. many people noticed this and is in social media..At speciality restaurants: waiter rushing for order, instead relaxing we were stressed

Stayed 3 nights in Feb 2025

8/10 Good

Sara

Mar 2, 2025

Liked: Cleanliness, staff & service

Stayed 7 nights in Feb 2025

10/10 Excellent

Amy

Travelled with group

Mar 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beach is out of this world. The staff are all amazing. The food is great. I would go back tomorrow if I could!

Stayed 4 nights in Feb 2025

10/10 Excellent

manuel

Travelled with family

Mar 1, 2025

Liked: Amenities

First time staying here was very enjoyable

Stayed 4 nights in Feb 2025

10/10 Excellent

Becca

Mar 1, 2025

Stayed 4 nights in Feb 2025

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Dreams Sands Cancun Resort & Spa - All Inclusive

Choose dates to view prices

Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Partial Ocean View Double

Partial Ocean View Double

View all photos for Deluxe Ocean Front Double

Deluxe Ocean Front Double

View all photos for Deluxe Ocean Front King

Deluxe Ocean Front King

View all photos for Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front

View all photos for Deluxe Partial Ocean View King with Balcony

Deluxe Partial Ocean View King with Balcony

View all photos for Partial Ocean View King

Partial Ocean View King

View all photos for Deluxe Family Connecting Room

Deluxe Family Connecting Room

View all photos for Premium Preferred Club King Balcony Ocean Front

Premium Preferred Club King Balcony Ocean Front

View all photos for Preferred Club King Ocean Front

Preferred Club King Ocean Front

View all photos for Premium Preferred Club King Ocean Front

Premium Preferred Club King Ocean Front

View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King

View all photos for Premium Preferred Club Double Ocean Front

Premium Preferred Club Double Ocean Front

View all photos for Preferred Club Double Ocean Front

Preferred Club Double Ocean Front

View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential)

View all photos for Deluxe Partial Ocean View Double

Deluxe Partial Ocean View Double

View all photos for Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front

View all photos for Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite

View all photos for Preferred Club Corner Suite Ocean Front

Preferred Club Corner Suite Ocean Front

View all photos for Preferred Club Master Suite

Preferred Club Master Suite

View all photos for Premium Double Partial Ocean View

Premium Double Partial Ocean View

View all photos for Family Suite

Family Suite

View all photos for Premium King Balcony Ocean Front

Premium King Balcony Ocean Front

View all photos for Deluxe Ocean Front King with Balcony

Deluxe Ocean Front King with Balcony

View all photos for Premium Double Ocean Front

Premium Double Ocean Front

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About the area

Cancun

What's nearby

Getting around

Restaurants

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

Languages

Similar properties

Wyndham Alltra Cancun All Inclusive Resort

Wyndham Alltra Cancun All Inclusive Resort

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink