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Hotel Description

4.5-star beachfront property near Tortuga Beach

Beachfront retreat

A stay at this Zona Hotelera property places you steps from Delphinus Dreams and a 5-minute walk from Forum Beach. Caracol Beach and Cancun Convention Center are also within half a mile (1 km).

All-inclusive

A full-service spa, 8 restaurants, and 3 outdoor pools are all featured at this luxury property. Bring the family and enjoy the free kid's club, children's pool, and playground. Relax with a drink at one of the 7 bars/lounges and get perks like free WiFi.

LED TVs

The 547 guestrooms feature free minibar items, LED TVs with cable channels, and thoughtful touches like espresso makers and bathrobes. Other amenities include 24-hour room service, premium bedding, and rainfall showerheads.

Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$582* Per night/room 9 Dec. - 10 Dec.

Turquoize Sky Ocean Front Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Resort View Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean Front King (with Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Turquoize Sky Ocean Front Master King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean Front Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Ziva Cancun - All Inclusive ratings based on 74 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Ziva Cancun - All Inclusive

Everyone (57) Couples (3) Family (10)

About the Hyatt Ziva Cancun - All Inclusive

Location Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO 77500

All-inclusive Details

  • All available beverages included
  • Taxes included
  • 24-hour room service
  • Onsite entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Onsite live performances included
  • All food and beverages included

Property Features

Some rates at Hyatt Ziva Cancun - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hyatt Ziva Cancun - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center and a meeting room are available. A children's pool, a rooftop terrace, and a complimentary children's club are also featured at the luxury Hyatt Ziva Cancun - All Inclusive. Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 547 guestrooms or units
  • 8 dining venues
  • 7 bars or lounges
  • Bar by the pool
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Area shuttle
  • Parking:

Room Amenities

Hyatt Ziva Cancun - All Inclusive offers 547 air-conditioned accommodations with free minibar items and espresso makers. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

La Bastille - This restaurant specializes in French cuisine and serves dinner only.

El Mercado - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Breeze Grill - This steakhouse serves breakfast, lunch, and dinner.

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Late night fare is available from 24-hour room service.

Spa Services

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 19
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pets

  • No pets allowed, but service animals are welcome

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Only service animals are allowed
  • Debit cards not accepted

Hotel Names

  • Hyatt Ziva Cancun All Inclusive
  • Hyatt Ziva Cancun
  • Hyatt Ziva Cancun All Inclusive All-inclusive property
  • Hyatt Ziva
  • Hyatt Ziva Cancun - All Inclusive Cancun
  • Hyatt Ziva Cancun - All Inclusive All-inclusive property
  • Hyatt Ziva Cancun - All Inclusive All-inclusive property Cancun

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.