Skip to main content
Beginning of main content
 Cancun •1 Room
 Cancun • 1 Room
Book online or call 1-855-857-9091 Phone Number
New to travelocity

Renaissance Cancun Resort & Marina

4-star property
Calle Chichen Itza, Av. Bonampak y Blvd., Cancun, QROO 1-855-887-0424
4.7 out of 5
Exceptional!
See all 12 travelocity Reviews

"Felt very safe at this hotel. Wonderful views. A lot of restaurant options around the hotel. Flaws: pool was too small, and water was not refreshing. ... " More

By a verified traveller on Wed 21 Jun 2023

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

4-star hotel near Puerto Cancun Golf Course, connected to a shopping center

Zona Hotelera stay

Your stay at this Zona Hotelera hotel places you within 3 miles (5 km) of Puerto Cancun Golf Course and Langosta Beach. Cancun Convention Center is within 6 miles (10 km) and La Isla Shopping Mall is within 9 miles (15 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and A 24-hour gym. Traveling on business? Take advantage of the business center and WiFi in public areas. Enjoy the spa tub and perks like a free beach shuttle.

Deluxe Room, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $251* Per night/room 22 Apr. - 23 Apr.

Deluxe Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 2 Double Beds, Smoking, Marina View (Balcony)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 2 Double Beds, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Balcony, Marina View (Balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Renaissance Cancun Resort & Marina ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Cancun Resort & Marina

Everyone (4) Couples (1) Family (4)
4 out of 5
We were only there for one night. Room was very modern, no beach unless you take a bus tide. Shopping mall close by.

Posted by on 25 Feb. 2020

Was this review helpful to you?
5 out of 5

Posted by on 9 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

13 Apr. 2024 by Leo

Dear GuestIt is my pleasure to have the opportunity to thank you for the valuable timeinvested regarding your recent experience at the property. We felt grateful for yourpreference in choosing us to serve you during your trip to Cancun. Invaluablefeedback from unique guests like you drives & teaches us every day to improveour service procedures.We will be delighted to serve you once again on any of your upcoming trips.Cordially,Leonardo BadilloManaging Director Assistant

5 out of 5

Posted by on 25 Jun. 2023

Was this review helpful to you?
Comment from Hotel Management

29 Jun. 2023 by GH

Dear Jessica,It is my pleasure to have the opportunity to thank you for the valuable timeinvested regarding your recent experience at the property. We felt grateful for yourpreference in choosing us to serve you during your trip to Cancun. Invaluablefeedback from unique guests like you drives & teaches us every day to improveour service procedures.We will be delighted to serve you once again on any of your upcoming trips.Cordially,Gabriela HernandezManaging Director Assistant

5 out of 5
Felt very safe at this hotel. Wonderful views. A lot of restaurant options around the hotel. Flaws: pool was too small, and water was not refreshing. Room service is a little slow.

Posted by , from HOUSTON on 21 Jun. 2023

Was this review helpful to you?
Comment from Hotel Management

22 Jun. 2023 by GH

Dear CruzIt is my pleasure to have the opportunity to thank you for the valuable timeinvested regarding your recent experience at the property. We felt grateful for yourpreference in choosing us to serve you during your trip to Cancun. Invaluablefeedback from unique guests like you drives & teaches us every day to improveour service procedures.We will be delighted to serve you once again on any of your upcoming trips.Cordially,Gabriela HernandezManaging Director Assistant

5 out of 5
The hotel is very clean and a great shape.I liked a lot.

Posted by on 10 Mar. 2023

Was this review helpful to you?
Comment from Hotel Management

5 May 2023 by GH

Dear JosephIt is my pleasure to have the opportunity to thank you for the valuable time invested regarding your recent experience at the property. We felt grateful for yourpreference in choosing us to serve you during your trip to Cancun. Invaluable feedback from unique guests like you drives & teaches us every day to improve our service procedures. We will be delighted to serve you once again on any of your upcoming trips.Cordially,Gabriela HernándezManaging Director Assistant

4 out of 5

Posted by on 5 Sep. 2022

Was this review helpful to you?
5 out of 5
Location and ease of getting around hotel zone. Definitely will return to this location

Posted by , from CHARLOTTE on 16 Apr. 2022

Was this review helpful to you?
Comment from Hotel Management

19 Apr. 2022 by KO

Dear Joe It is my pleasure to have the opportunity to thank you for the valuable time invested regarding your recent experience at the property. We felt grateful for the preference in choosing us to serve you during your trip to Cancun. Invaluable feedback from unique guests like you drives & teaches us every day to improve our service procedures. We will be delighted to serve you once again on any of your upcoming trips. Cordially, Karen Ontiveros Managing Director Assistant

5 out of 5
The staff are amazing!

Posted by on 21 Dec. 2021

Was this review helpful to you?
Comment from Hotel Management

22 Dec. 2021 by KO

Dear Dorian, It is my pleasure to have the opportunity to thank you for the valuable time invested regarding your recent experience at the property. We felt grateful for your preference in choosing us to serve you during your trip to Cancun. Invaluable feedback from unique guests like you drives & teaches us every day to improve our service procedures. We will be delighted to serve you once again on any of your upcoming trips. Cordially, Karen Ontiveros Managing Director Assistant

5 out of 5
When i checked in everyone was super friendly and accommodating. The room was cleaned and even had a seal on the door prior to my entry.

Posted by , from Los Angeles on 2 Sep. 2020

Was this review helpful to you?
Comment from Hotel Management

24 Sep. 2020 by Diego Radilla

Dear Michael It is my pleasure to have the opportunity to thank you for the valuable time invested in completing our Guest Satisfaction Survey regarding your recent stay. We are grateful for the preference in choosing us to serve you during your trip to Cancun. Priceless comments from unique guests like your guide and teach us every day to develop our service procedures. On behalf of the entire team at Renaissance Cancun Resort & Marina, we will be delighted to have one more opportunity to serve you with a quality of service at the level that you deserve. If there is anything else I can do anything for you, please do not hesitate to contact me. I am at your complete disposal. Cordially, Diego Radilla General Manager Assistant

5 out of 5
The staff were amazing and catered to my every need. The hotel was conveniently located for my business.

Posted by on 27 Oct. 2019

Was this review helpful to you?

About the Renaissance Cancun Resort & Marina

Location Calle Chichen Itza, Av. Bonampak y Blvd., Cancun, QROO 77500

Property Features

Renaissance Cancun Resort & Marina offers its guests an outdoor pool, a 24-hour health club, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a business center and meeting rooms. Event space at this hotel measures 2716 square feet (252 square meters) and includes conference space. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Renaissance Cancun Resort & Marina. This 4-star Cancun hotel is smoke free.

  • 180 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Meeting rooms
  • 2716 sq ft of conference space
  • 252 sq m of conference space
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free beach shuttle

Room Amenities

Renaissance Cancun Resort & Marina offers 180 accommodations with safes and hair dryers. 65-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Cancun hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to noon.

Litoral - This theme restaurant specializes in farm to table cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Kaajal - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Zek - This bar overlooks the pool. Open daily.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 13 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 36 for adults and USD 22 for children
  • Fee for in-room wireless internet: USD 15 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renaissance Cancun Resort
  • Renaissance Cancun
  • Renaissance Cancun & Marina
  • Renaissance Cancun Resort & Marina Hotel
  • Renaissance Cancun Resort & Marina Cancun
  • Renaissance Cancun Resort & Marina Hotel Cancun

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.ca/Cancun-Hotels-Renaissance-Cancun-Resort-&-Marina.h30674721-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cancun-Hotels-Renaissance-Cancun-Resort-&-Marina.h30674721-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Cancun-Hotels-Renaissance-Cancun-Resort-&-Marina.h30674721-p2.Hotel-Reviews?rm1=a2&

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.