2/10 Terrible
Dulce
Travelled with family
Jun 19, 2025
I wish I could give it a 5 star but unfortunately housekeeping stole from my room, I went with family and we had a total of 5 rooms 2 of the 5 had a theft problem. That is not acceptable. Management did nothing about it. To this day I have not heard from them. We stayed 6/13/25-6/18/25. I posted comments about it on their instagram and I got blocked all they had to do was make things right and they chose not to. I will continue to post until I get a call from them with the problem being solved. They have access to know who entered my room. It was my nieces 15th birthday and they stole from her on her birthday. What a way to start her vacation.
Dulce
Stayed 5 nights in Jun 2025