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Hotel Riu Cancun - Adults Only - All Inclusive

3.5 star property
3.5-star beachfront property near Gaviota Azul Beach

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Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

Relax by the oceanfront pool surrounded by lounge chairs and a palm tree.
Experience the grandeur of the Ritz hotel, set amidst lush palm trees and a sleek glass facade.
Guests can enjoy a wide selection of dishes at our buffet.
Enjoy a serene beachfront setting with a clear view of the turquoise waters, perfect for relaxation and water activities.
Relax in a serene oceanfront setting with comfortable seating and a shaded gazebo.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Housekeeping
  • Breakfast included

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪3 min walk‬
  • Forum Beach
    ‪6 min walk‬
  • Gaviota Azul Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, Ocean View (L)

Relax in a spacious room with a large bed, flat-screen TV, and separate seating area.

Suite, Ocean View (L)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Enjoy ocean views from the large window in this stylish room featuring a comfortable bed, flat-screen TV, and desk area.

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

Enjoy ocean views from the large bed, featuring a comfortable bedding set, and work at the desk with a computer and chair.

Standard Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Ocean View (B2C-US)

Relax in a spacious room with a large bed, flat-screen TV, and separate seating area.

Suite, Ocean View (B2C-US)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Relax in a spacious room with a large bed, flat-screen TV, and separate seating area.

Suite, Ocean View (U)

8.6 out of 10
Excellent
(10 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Sea View (M)

Enjoy ocean views from the large bed, featuring a comfortable bedding set, and work at the desk with a computer and chair.

Standard Double Room, Sea View (M)

8.0 out of 10
Very good
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms, Ocean View (L)

Enjoy ocean views from the large bed, featuring a comfortable bedding set, and work at the desk with a computer and chair.

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (M)

Relax in this stylish room with a large bed, two comfortable chairs, and a TV, offering a balcony with ocean views.

Standard Double Room (M)

8.4 out of 10
Very good
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

Enjoy ocean views from the large bed, featuring a comfortable bedding set, and work at the desk with a computer and chair.

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, Ocean View (C)

Relax in a spacious room with a large bed, flat-screen TV, and separate seating area.

Suite, Ocean View (C)

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (L)

Enjoy ocean views from the large window in this stylish room featuring a comfortable bed, flat-screen TV, and desk area.

Junior Suite, Ocean View (L)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Enjoy ocean views from the large window in this stylish room featuring a comfortable bed, flat-screen TV, and desk area.

Junior Suite, Ocean View (C)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (C)

Enjoy ocean views from the large bed, featuring a comfortable bedding set, and work at the desk with a computer and chair.

Standard Double Room, Ocean View (C)

7.6 out of 10
Good
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Enjoy ocean views from the large window in this stylish room featuring a comfortable bed, flat-screen TV, and desk area.

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

Relax in a spacious room with a large bed, flat-screen TV, and separate seating area.

Suite, Ocean View (M)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

Enjoy ocean views from the large bed, featuring a comfortable bedding set, and work at the desk with a computer and chair.

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (M)

Enjoy ocean views from the large window in this stylish room featuring a comfortable bed, flat-screen TV, and desk area.

Junior Suite, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

Enjoy ocean views from the large bed, featuring a comfortable bedding set, and work at the desk with a computer and chair.

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, Ocean View (L)

Enjoy ocean views from the large bed, featuring a comfortable bedding set, and work at the desk with a computer and chair.

Standard Room, Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ocean View (B2C-CA)

Enjoy ocean views from the large bed, featuring a comfortable bedding set, and work at the desk with a computer and chair.

Standard Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Enjoy ocean views from the large window in this stylish room featuring a comfortable bed, flat-screen TV, and desk area.

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

Relax in a spacious room with a large bed, flat-screen TV, and separate seating area.

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (U)

Enjoy ocean views from the large bed, featuring a comfortable bedding set, and work at the desk with a computer and chair.

Standard Double Room, Ocean View (U)

8.4 out of 10
Very good
(59 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

Enjoy ocean views from the large bed, featuring a comfortable bedding set, and work at the desk with a computer and chair.

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, Ocean View (E)

Enjoy ocean views from the large bed, featuring a comfortable bedding set, and work at the desk with a computer and chair.

Standard Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (E)

Relax in this stylish room with a large bed, two comfortable chairs, and a TV, offering a balcony with ocean views.

Double Room (E)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find Gaviota Azul Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. La Isla Shopping Mall and Cancun Convention Center are also within 3 miles (5 km).

What's nearby

  • Cancun Convention Center - 3 min walk - 0.3 km
  • Forum Beach - 6 min walk - 0.6 km
  • Gaviota Azul Beach - 9 min walk - 0.8 km
  • Chac Mool Beach - 14 min walk - 1.2 km
  • Hotel Zone Beaches - 8 min drive - 4.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Riu - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Turquesa Restaurant - ‬2 min walk
  • ‪Kawachi Specialty Restaurant - ‬1 min walk
  • ‪Hotel Miramar - ‬2 min walk

About this property

Hotel Riu Cancun - Adults Only - All Inclusive

3.5-star beachfront property near Gaviota Azul Beach
Hotel Riu Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Cancun - Adults Only - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a hot tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A nightclub, spa services, and barbecue grills are also featured at Hotel Riu Cancun - Adults Only - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 1 building
  • 569 guestrooms or units
  • 14 levels
  • 6 dining venues
  • 5 bars or lounges
  • Built in 2003
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Cancun - Adults Only - All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Cancun - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1701 out of 3258 reviews
Rating 8 - Good. 756 out of 3258 reviews
Rating 6 - Okay. 414 out of 3258 reviews
Rating 4 - Poor. 170 out of 3258 reviews
Rating 2 - Terrible. 217 out of 3258 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

OCTABIA, Paterson

Stayed 3 nights in Jul 2025

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

2/10 Terrible

Melinda

Disliked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Michael James

Stayed 6 nights in May 2025

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed here multiple times and always return. The staff has become friends, remembering your name from previous years, the food in specialty dining is great, beach is beautiful, and the convenience to shopping and entertainment outside of the resort keeps us coming back.
Stayed 7 nights in May 2025

10/10 Excellent

Estefania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in May 2025

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice workers and very convenient and walking distance to the best night life spots
Stayed 4 nights in May 2025

10/10 Excellent

Damainya Nichelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Definitely will be going back
Stayed 5 nights in May 2025

6/10 Okay

Hanahleah

Stayed 4 nights in May 2025

10/10 Excellent

Jesse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety of bars and events offered at the resort were nice. Easy access to the beach as well
Stayed 5 nights in May 2025

8/10 Good

Trinity Katherine, Louisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean and well maintained. We weren’t really expecting it to be party central and quite so loud. If you’re looking for low key and more relaxing, this probably isn’t the place for you. If you don’t mind that, they had a lot of activities and their entertainment crew kept the fun going. The bathroom not having a fan made it a little stuffy but not a huge deal - just something that stood out. Overall we had a great experience.
Stayed 4 nights in May 2025

10/10 Excellent

Harman

Stayed 5 nights in Apr 2025

10/10 Excellent

Tiayana Monet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Divine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful! We enjoyed our stay
Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort!
Stayed 8 nights in Apr 2025

10/10 Excellent

James Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views!
Stayed 4 nights in Apr 2025

10/10 Excellent

Tira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was murky
Stayed 5 nights in Apr 2025

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how nice the beach was, could of been cleaner.
Stayed 10 nights in Apr 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito! Voltarei!

Minha hospedagem foi perfeita! O resort é enorme, animado, limpo, a comida é maravilhosa. É um resort para adultos, nao tive problemas por isso, rinha jovens e adultos, todoa se respeitando. Tinha jma piscina mais agitada e outra para quem buscava mais tranquilidade. Amei de verdade.
Stayed 3 nights in Apr 2025

10/10 Excellent

HADZO, Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 7 nights in Apr 2025

10/10 Excellent

Mildred

Stayed 6 nights in Apr 2025

10/10 Excellent

Nakiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was plenty to do!
Stayed 3 nights in Apr 2025

10/10 Excellent

Edanira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 3 nights in May 2025

10/10 Excellent

Evita

Liked: Staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Apr 2025