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Crown Paradise Club Cancun All Inclusive

3.5 star property
3.5-star beachfront property near Delfines Beach

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Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, sun loungers
Mini-golf
3 outdoor pools, sun loungers
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
6 restaurants, breakfast, lunch, dinner served; barbecue

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, El Rey Ruins
    ‪3 min walk‬
  • Place, Delfines Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room (Plus)

Standard Room (Plus)

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite Paradise

Family Suite Paradise

Family Suite Paradise

7.6 out of 10
Good
(21 reviews)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(98 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Family Suite Crown

Family Suite Crown

  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(283 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.6 out of 10
Excellent
(106 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find Iberostar Cancun Golf Course and Delfines Beach. Nichupté Lagoon and El Rey Ruins are also within half a mile (1 km).

What's nearby

  • Iberostar Cancun Golf Course - 2 min walk - 0.2 km
  • El Rey Ruins - 3 min walk - 0.3 km
  • Nichupté Lagoon - 5 min walk - 0.4 km
  • Delfines Beach - 5 min walk - 0.5 km
  • Maya Museum of Cancun - 3 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬18 min walk
  • ‪Zai - ‬2 min walk
  • ‪Royal Solaris Cancun - ‬11 min walk
  • ‪Oishii - ‬5 min drive
  • ‪El Antiguo Laguito - ‬18 min walk

About this property

Crown Paradise Club Cancun All Inclusive

3.5-star beachfront property near Delfines Beach
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Crown Paradise Club Cancun All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

This 3.5-star Cancun property is smoke free.

  • 617 guestrooms or units
  • 7 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • 7320 sq ft of conference space
  • 680 sq m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Swim-up bar
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Paradise Club Cancun All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Only non-alcoholic beverages are available via room service.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Reviews

Crown Paradise Club Cancun All Inclusive Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 1194 out of 3436 reviews
Rating 8 - Good. 838 out of 3436 reviews
Rating 6 - Okay. 660 out of 3436 reviews
Rating 4 - Poor. 355 out of 3436 reviews
Rating 2 - Terrible. 389 out of 3436 reviews

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good over all. A little wall damage and it was an ada unit so it was bars in the bathroom. Overall good unit and great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Family
Stayed 6 nights in Sep 2025

6/10 Okay

randy, houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The ocean view is nuce. But the lack of information throughout the facility is not good. The place lacks staffing many bars only 1 or 2 staff members. The food was ok. Check in was a nightmare. Its not a place more staffing and better food selection would make it great. I feel sorry for the overworked staff.
Stayed 2 nights in Sep 2025

8/10 Good

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I did not like the elevator service.. room service could be better
Stayed 4 nights in Sep 2025

10/10 Excellent

Edgar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service, food was amazing, pools were super clean and had lots of fun activities.
Stayed 7 nights in Jul 2025

2/10 Terrible

Diljot

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did honeymoon suite and everything was missing because I choose the option pay at property and the check in staff said we were not sure that’s why they didn’t set up nice or left any amenities in the room. But they said on your 2 day we will set up everything. But the next day also nothing changes, like this it went all 4 days pass by and yet nothing changed. When I requested the refund they said sorry we can’t offer the refund because we will lose the money we made and we can offer you best service next time. Which was so crazy hearing that. This was my first and last time staying with them. Will never recommend anyone. Elevators were out of services , bars were horrible, room services were crazy. The staff don’t ring the bell or knock the door before entering. Horrible… overall
Stayed 4 nights in Sep 2025

10/10 Excellent

Souro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great especially the bellboys
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashor

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Aug 2025

2/10 Terrible

Jazmin

Stayed 3 nights in Sep 2025

6/10 Okay

Michele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I read the reviews about the food and I thought they were exaggerating. However the food was terrible. I had to eat out or order food. My kids and I did not enjoy the food at all. The pools close at 8 so we did not get to enjoy them much after coming back to the hotel from our excursions. I had no light in my room. Only the restroom light was working. The service and staff are very friendly and they are helpful. The activities for kids are good. My kids enjoyed the Disney show and the movies.
Stayed 3 nights in Sep 2025

2/10 Terrible

Saad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst resort ever don’t go there!! I’ve been to this resort with my family 4 years ago it wasn’t that bad but now everything about it is bad the floor is slippery everywhere and around the pool my wife fell off twice and got so many bruises front of the staff and nobody cared or asked if she’s ok, I saw two other guys fell off also. Their food is garbage the service is bad. We had very bad experience and will never go there again we paid for garbage resort.
Stayed 6 nights in Aug 2025

10/10 Excellent

George, Attleboro

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 5 nights in Aug 2025

4/10 Poor

Cervantes

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I just recently stayed at this hotel and the hotel was so old. In our first room nothing really worked. The door didn’t locked, the phone wouldn’t dialed out, the water in the shower would come out and to top it off we found two roaches. Will never come back!
Stayed 5 nights in Sep 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were clean but we did have an issue with our mini fridge. It did not keep the drinks cold at first but they fixed that issue. Over all the food was better than I expected after reading the reviews. I personally ally enjoyed the food and thought everything was delicious. However the lack of choices of beer was disappointing. There was only Modelo as far as a beer choice. The elevators rarely worked and were often shut down. Not great when you are staying on the 8th floor. Additionally, the buildings themselves could definitely improve. Concrete falling off in some places. The adult pool has stains. Lastly I was not happy that room services was NOT included in the all inclusive. Had I known this, I would have booked else. Very disappointing. I will not be back.
Stayed 7 nights in Sep 2025

10/10 Excellent

Jeyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 5 nights in Sep 2025

10/10 Excellent

Susan Marie

Liked: Cleanliness, staff & service, property conditions & facilities
My 1st time in Cancun. Beautiful place, loved the swim up bar at Adult pool and bartender Luis. . Numerous security staff. Only disappointed thing was the buffet. Main restaurant was closed for remodeling. Staff all wonderful and friendly. I’ll be back
Stayed 5 nights in Sep 2025

8/10 Good

Rosemarie

Liked: Staff & service, amenities
The staff are wonderful... make you feel at home and do it with a smile... Problem with no hot water...shower head was spitting water...then faucet fell off into bathtub... So 3 days of dealing with maintenance... The staff makes your vacation... they were the ones who make it worth it... such great attitude...
Stayed 6 nights in Aug 2025

10/10 Excellent

Abdinajib

Stayed 4 nights in May 2025

2/10 Terrible

Erick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Cesar Adrian Perez

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms you can smell humidity. Even the sheets and towels. They meed to get better in amenities conditions.
Stayed 4 nights in Sep 2025

10/10 Excellent

Desiree Janai

Stayed 4 nights in Aug 2025

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Honest Review – Very Disappointing Stay The biggest issue with this hotel is the strong mold smell in the rooms. Even after switching to another room, the odor was just as bad. After two nights, my child developed a sore throat from staying in that environment. We booked 13 nights for our family of five, mainly because of the kids’ water slide. Unfortunately, it was much smaller and less fun than the photos suggested. My children tried it once and refused to go again—very disappointing. The pool was another problem. After swimming, I developed red rashes all over my body, clearly caused by dirty water and strong chemicals. Food was also underwhelming. Breakfast and lunch were only available at the buffet, with limited options. Dinner required making a reservation at exactly 8:00 a.m., and if you were even ten minutes late, everything was already booked. The dinner restaurants themselves were decent, but the system was stressful. Overall, this experience left me with no desire to return to Cancun. I would rather visit another country. I hope my honest review helps others before booking.
Stayed 12 nights in Aug 2025

4/10 Poor

Yadira Hung Hui

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not clean at all but staffs are pretty nice
Stayed 5 nights in Aug 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would do it again Wonderful waste of time!
Stayed 2 nights in Aug 2025

4/10 Poor

LINA

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2025