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Sunset Royal Beach Resort - All Inclusive

4.0 star property
4-star beachfront property near Chac Mool Beach

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Photo gallery for Sunset Royal Beach Resort - All Inclusive

Room amenity
On the beach, white sand, beach umbrellas, beach towels
Deluxe Room, Ocean View
Free minibar, in-room safe, desk, iron/ironing board
Room amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulkan Km. 10 Zona Hotelera, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Forum Beach
    ‪11 min walk‬
  • Place, Cancun Convention Center
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

7.6 out of 10
Good
(27 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Lagoon View

Family Room, Lagoon View

Family Room, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Ocean View

Family Room, Ocean View

Family Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 2 King Beds and 1 Double Sofa Bed

View all photos for Family Studio Suite, Ocean View

Family Studio Suite, Ocean View | Living area

Family Studio Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 2 King Beds and 1 Double Sofa Bed

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About the area

Cancun

Beachside getaway.Within a 10-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Chac Mool Beach. Nichupté Lagoon and Forum By The Sea Mall are also within half a mile (1 km).

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • Forum Beach - 11 min walk - 1.0 km
  • Forum By The Sea Mall - 11 min walk - 1.0 km
  • Cancun Convention Center - 16 min walk - 1.4 km
  • Caracol Beach - 5 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪The Surfin Burrito - ‬6 min walk
  • ‪El Mirador - ‬7 min walk
  • ‪Snack Grand Park - ‬6 min walk
  • ‪Flor De Sal - ‬6 min walk
  • ‪Level 18 - Royalton Suites Cancun Rooftop - ‬4 min walk

About this property

Sunset Royal Beach Resort - All Inclusive

4-star beachfront property near Chac Mool Beach
Sunset Royal Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sunset Royal Beach Resort - All Inclusive offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served. Public spaces have free WiFi.

A fitness center, spa services, and a terrace are also featured at the business-friendly Sunset Royal Beach Resort - All Inclusive. Free self parking is available.

This 4-star Cancun property is smoke free.

  • 234 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
Sunset Royal Beach Resort - All Inclusive offers 234 air-conditioned accommodations with DVD players and free minibar items. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Ya'ax Ché Spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night
  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Partner property access
  • Partner property beach club access
  • Partner property pool access

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property is also known as

Royal Sunset Beach Resort
Royal Sunset Resort
Sunset All Inclusive
Sunset Royal Beach
Sunset Royal Beach All Inclusive
Sunset Royal Beach Cancun
Sunset Royal Beach Resort
Sunset Royal Beach Resort All Inclusive
Sunset Royal Beach Resort All Inclusive Cancun
Sunset Royal Resort
Sunset Royal Beach All Inclusive Cancun
Sunset Royal Inclusive Cancun
Sunset Royal Inclusive Cancun
Sunset Royal Beach Resort - All Inclusive Cancun
Sunset Royal Beach Resort - All Inclusive All-inclusive property

Frequently asked questions

How close is Sunset Royal Beach Resort - All Inclusive to the airport?

Sunset Royal Beach Resort - All Inclusive is 13.7 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Sunset Royal Beach Resort - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Sunset Royal Beach Resort - All Inclusive.

How close is Sunset Royal Beach Resort - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Sunset Royal Beach Resort - All Inclusive offer free breakfast?

Yes, Sunset Royal Beach Resort - All Inclusive offers free breakfast.

Is there a casino at Sunset Royal Beach Resort - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (13-min drive) and Dubai Palace Casino (15-min drive) are nearby.

What time is check-in at Sunset Royal Beach Resort - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Sunset Royal Beach Resort - All Inclusive?

This property offers free self parking.

Does Sunset Royal Beach Resort - All Inclusive have a pool?

Sunset Royal Beach Resort - All Inclusive features an outdoor pool.

Does Sunset Royal Beach Resort - All Inclusive have a restaurant?

Sunset Royal Beach Resort - All Inclusive is home to Acuario, which features international cuisine.

Does Sunset Royal Beach Resort - All Inclusive have a spa?

Pamper yourself with a day at Ya'ax Ché Spa, where you can enjoy mani/pedis, body treatments, and massages.

How close is Sunset Royal Beach Resort - All Inclusive to downtown Cancun?

Sunset Royal Beach Resort - All Inclusive is 2.2 mi away from Avenida Kukulkan.

Sunset Royal Beach Resort - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 147 out of 544 reviews
Rating 8 - Good. 176 out of 544 reviews
Rating 6 - Okay. 101 out of 544 reviews
Rating 4 - Poor. 63 out of 544 reviews
Rating 2 - Terrible. 57 out of 544 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

leanne marie

Liked: Cleanliness, property conditions & facilities
Nothing in minibar. 1 bed and 1 washcloth for 2 ppl. Restaurant over 1 hour wait. No money at hotel for change or exchange for 2 days
Stayed 4 nights in Feb 2026

4/10 Poor

Gabrielle

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Beach was very nice,rooms were very clean but food and drinks weren’t the best.
Stayed 5 nights in Feb 2026

10/10 Excellent

Luis

Stayed 4 nights in Dec 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, drinks in fridge, great staff, beach, food.
Stayed 6 nights in Dec 2025

10/10 Excellent

Maria Victoria

Liked: Cleanliness
Stayed 4 nights in Dec 2025

10/10 Excellent

Zihao

Stayed 6 nights in Dec 2025

8/10 Good

Justin

Stayed 2 nights in Jan 2026

10/10 Excellent

Mary Ira

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!! They’re so accommodating and flexible. They made sure we would enjoy our stay here. And loved the food!! Food in the buffet was not the same everyday, which I really liked. Definitely recommended!!
Stayed 5 nights in Dec 2025

8/10 Good

Shruti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. We just had one bad dinner experience where almost all the food during dinner was over 1.5 hours before the restaurant closing time.
Stayed 4 nights in Dec 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was always very clean and the staff were nice. The food was ok nothing too crazy.
Stayed 5 nights in Dec 2025

10/10 Excellent

Nakia DaFina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful!!!!!
Stayed 7 nights in Dec 2025

4/10 Poor

Rajesh

Travelled with family and small children
Liked: Cleanliness
Not good for vegetarians
Stayed 4 nights in Dec 2025

6/10 Okay

RAMAKRISHNA

Travelled with family and small children
Resort is good. Food was ok. Staff was courteous. You have all the amenities mentioned. Beach is accessible and beautiful. But, this is more of a hotel than resort. Definitely not 4 stars. Very deceiving about rooms as beach view rooms has balcony but only for standing, it is not a conventional balcony. It’s a half baked experience rather than a full scale resort experience. Food could be better. I booked it last minute but would have probably researched better before booking. Not entirely satisfied but we were active and took trip to isla and xcaret so our trip went well. Hotel (not resort) doesn’t deserve a 4 star for sure.
Stayed 4 nights in Dec 2025

8/10 Good

mohammad

Travelled with family
Liked: Cleanliness
room was good, food quality specially the fish (cheapest tilapia fish was served again and again had no choice but to eat) was bad. Think twice before booking the second trip at this location.
Stayed 4 nights in Dec 2025

4/10 Poor

Donik

Stayed 7 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The product and service is awesome we are pleased with the company
Stayed 6 nights in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Joelie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Miho

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean & friendly staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Staff & service, amenities
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sherille

Stayed 2 nights in Nov 2025

2/10 Terrible

Douglass, New York

Disliked: Cleanliness, property conditions & facilities
Closed when needed
Stayed 10 nights in Sep 2025

10/10 Excellent

Artjona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
Stayed 9 nights in Jul 2025

4/10 Poor

ILIR

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I understand that in July the seaweed level is high, but at least the hotel should clean up what ends up on the shore. All the noises of washing dishes coming from the kitchen could be heard in the room until after midnight. Smelling the aroma of cooking when you go to eat at a restaurant is normal, but not every time you leave your room at any time of the day.
Stayed 9 nights in Jul 2025

6/10 Okay

Bryan, Princeton

Travelled with partner
Liked: Cleanliness
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open. It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U.S., where employees are stretched thin. The company really needs to invest in hiring more people and supporting their staff better. One frustrating moment was during breakfast when a server claimed I never placed an order with her—even though I had. It felt dismissive and added to the sense that staff were stretched to their limits and trying to juggle too much at once. The resort has great potential, but stronger leadership, better staffing, and more support for their employees could really elevate the guest experience.
Stayed 5 nights in Jul 2025