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Hotel Riu Caribe - All Inclusive

3.5 star property
3.5-star beachfront property near Langosta Beach

Choose dates to view prices

Photo gallery for Hotel Riu Caribe - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Lobby
1 bedroom, minibar, in-room safe, blackout drapes
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪6 min walk‬
  • Tortuga Beach
    ‪11 min walk‬
  • Playa Tortugas
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Room, Ocean View (B2C-CA)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (B2C-US)

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (U)

7.8 out of 10
Good
(258 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Oceanfront (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Oceanfront (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (M)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (M)

8.8 out of 10
Excellent
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms (C)

  • 33 sq m
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Oceanfront (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (C)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Oceanfront (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Oceanfront (C)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (L)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Ocean View (C)

  • 33 sq m
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (RIU Party | C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (RIU Party | C)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (C)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room (C)

8.2 out of 10
Very good
(33 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Room, Ocean View (C)

8.8 out of 10
Excellent
(12 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Oceanfront (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room, Oceanfront (L)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (RIU Party | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (RIU Party | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Connecting Rooms, Partial Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room, Connecting Rooms, Partial Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Connecting Rooms, Oceanfront (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room, Connecting Rooms, Oceanfront (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Swim-Up - Adults Only, U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (Swim-Up - Adults Only, U)

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (B2C-CA)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (U)

9.6 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Oceanfront (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (U)

9.6 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Riu Party (U))

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (Riu Party (U))

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Oceanfront (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Oceanfront (U)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room, Partial Sea View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Partial Sea View (L)

8.8 out of 10
Excellent
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room (B2C-CA)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (M)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Oceanfront (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (B2C-US)

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Riu Party, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (Riu Party, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Sea View (M)

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Swim-Up - Adults Only, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (Swim-Up - Adults Only, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Riu Party, L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (Riu Party, L)

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room, Ocean View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room, Ocean View (E)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room (E)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room (E)

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, Oceanfront (M)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (M)

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Riu Party (M))

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (Riu Party (M))

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (L)

  • 32 sq m
  • Sleeps 4

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Oceanfront (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Oceanfront (B2C-US)

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find Langosta Beach and Tortuga Beach. Escénica Tower and Teatro de Cancún are also within 2 miles (3 km).

What's nearby

  • Langosta Beach - 6 min walk - 0.6 km
  • Tortuga Beach - 11 min walk - 1.0 km
  • Playa Tortugas - 3 min drive - 2.5 km
  • Cancun Convention Center - 4 min drive - 4.2 km
  • La Isla Shopping Mall - 10 min drive - 7.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Breakfast - ‬1 min walk
  • ‪Venecia - ‬4 min walk
  • ‪Las Olas - ‬4 min walk
  • ‪RIU Caribe Pizzeria - ‬1 min walk
  • ‪Swim-up Bar - ‬1 min walk

About this property

Hotel Riu Caribe - All Inclusive

3.5-star beachfront property near Langosta Beach
Hotel Riu Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Riu Caribe - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, a children's pool, and a health club. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 506 guestrooms or units
  • 10 levels
  • 5 dining venues
  • 2 swim-up bars
  • 8 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Hotel Riu Caribe - All Inclusive offers 506 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 swim-up bars
  • 5 restaurants
  • 8 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Personal motorized watercraft
  • Sailing
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Caribe
All Inclusive Riu Caribe
Caribe All Inclusive
Caribe Riu
Riu Caribe
Riu Caribe All Inclusive
Riu Caribe All Inclusive Cancun
Riu Caribe Cancun
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Riu Caribe Resort Cancun
Riu Caribe All Inclusive All-inclusive property Cancun
Riu Caribe All Inclusive All-inclusive property

Hotel Riu Caribe - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 941 out of 1572 reviews
Rating 8 - Good. 338 out of 1572 reviews
Rating 6 - Okay. 172 out of 1572 reviews
Rating 4 - Poor. 52 out of 1572 reviews
Rating 2 - Terrible. 69 out of 1572 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of Fun, great food and drinks. Loved the Riu Party’s.
Stayed 3 nights in May 2025

10/10 Excellent

Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 4 nights in Feb 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, excede las expectativas
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swim up bars rule

Loved it, staff proper nice.
Stayed 7 nights in Mar 2025

10/10 Excellent

magali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and renovated. Entertainment was outstanding. My only feedback would be buffet became very repetitive. Drinks were good too. Overall they had a little of everything for all ages.
Stayed 6 nights in Mar 2025

10/10 Excellent

Talia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vacation ever!
Stayed 7 nights in Mar 2025

6/10 Okay

Daniella

Travelled with partner
Dirty
Stayed 4 nights in Mar 2025

10/10 Excellent

Amanda

Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The view is amazing. The staff is awesome and they make you feel like you never want to leave.
Stayed 4 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
We haver been coming twice a year for twenty years, We love the service and the staff. However, the pools were not what they once where. Viva progress
Stayed 7 nights in Mar 2025

10/10 Excellent

joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all, I had an excellent experience at the Riu Cribe. The staff work extremely hard to make sure your well taken care of. They were very polite, curious and respectful. The attention to detail in accommodating your needs was what really stood out to me. This resort truly shows you what paradise can be. 5stars all around.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jesus

Stayed 5 nights in Mar 2025

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Mar 2025

6/10 Okay

Claribel G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and many food options. The specialty restaurants were only ok. Nothing special about the food. Location and room were great, our only complaint was the bed. Mid way through our stay we had to ask for a newer mattress since ours was worn out and dipped in the middle.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nikunj

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Mar 2025

2/10 Terrible

Artyom

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We booked Riu Cancun Caribe expecting a family-friendly resort based on its description, but were significantly disappointed. Our experience was far from what we anticipated, and it felt much more geared towards adults than families. Firstly, the atmosphere was overwhelmingly adult-focused. While there were some children present, the entertainment and overall vibe leaned heavily towards adult activities, which made it feel uncomfortable for our family at times. This was a stark contrast to our previous experience at Riu Peninsula, which truly catered to families. Secondly, the food quality was a major letdown. Compared to other Riu resorts we've stayed at, particularly Riu Peninsula, the food at Riu Cancun Caribe was noticeably cheap and lacked variety. The dining experience felt rushed, and the ingredients seemed of lower quality. It was like comparing a fine dining experience to a fast-food buffet. We were expecting the standard Riu quality, but what we got was far below that. Adding to our concerns, we experienced a serious health issue during our stay. Our children developed stomach worms, likely due to the questionable food hygiene. This was incredibly distressing and ruined a significant portion of our vacation. When my wife sought medical assistance through the resort's on-site doctor, we were shocked to learn that even a consultation would cost $280. This felt exploitative and added unnecessary stress to an already difficult situation. Furthermore, the resort...
Stayed 7 nights in Feb 2025

8/10 Good

Jacques

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 6 nights in Mar 2025

6/10 Okay

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was nicer than expected as far as looks and maintenance. The food was not very good and not many options. Service was good and I recommend to those who don’t really plan to eat on resort often.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and staff is excellent
Stayed 5 nights in Mar 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Alessandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at RIU Caribe in Cancun. Upon arrival, we were given the wrong room but quickly corrected it with the front desk. Everything else was excellent—clean, plenty of activities, and surprisingly good nightlife for a family-friendly resort. Drinks and breakfast were great, but lunch was disappointing—mostly low-quality fast food. The 24-hour lobby bar food was chewy and bland, so I’d recommend going for tacos or roasted chicken instead. Dinner had five options (Mexican, Asian, Steakhouse), with some hits and misses. The steakhouse had the best main dishes but lacked desserts. Some dishes at the other restaurants were hit or miss, but overall, the variety was good. The staff was amazing—attentive, helpful, and kept the resort spotless. Negative reviews about rude staff or missing items didn’t match our experience. Everyone went above and beyond to ensure a great stay. Overall, 4 stars due to food quality, but we’d still highly recommend it for the service, cleanliness, and great atmosphere!
Stayed 3 nights in Mar 2025

6/10 Okay

Kelly

Entertainment around the pool was terrible. Entertainment at night was awful. Other resorts we went to in Cancun had a lot of great activities around the pool during the day. Also they had fantastic shows at night: Michael Jackson, Latino bands and shows, etc. I will never come back to this resort.
Stayed 5 nights in Mar 2025

6/10 Okay

Gerald

Stayed 6 nights in Feb 2025

8/10 Good

Trevon Devoinaire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the prettier, newer Riu resorts in Zona Hotelera. All the parties are onsite. Beach access is heavenly - the beach is beautiful. The food options are amazing, and staff at the restaurant is awesome.
Stayed 5 nights in Mar 2025